login on pc and phone issues

[Microsoft Windows]

i am unable to log in on my pc or my phone.my pc is at the welcome page requesting biometric. it no longer accepts my biometric sign in. it started asking for a pin.i put in my pin very carefully. 3 times. now i am locked out. turning it on and off again dors not resolve the issue. i cannot access system files as I am admin. i cannot access safe mode, i still need my biometric or pin code. it isnt accepting either. it then asked me for my password. it isnt accepting this either.i have only had this pc 2 weeks, has it been yacked already? i havent even had any emails to look at or cli

Continue reading...