Windows User Account Hidden or Disabled

[Microsoft Windows]

I set up Windows 11 pro with two user accounts - one "work or school" account and one "personal" account. It worked fine for months buts now when I start up the PC and get to the initial login page only the personal account appears - the "work or school" account does not appear on the login page. The personal account works fine and when I go into Settings>Accounts>Email & Accounts it lists both accounts. It appears the "work or school" account is either disabled or hidden. Please advise as to how I can recover it.

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