Windows 10
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From Charity, an Independent Advisor. Please try resetting thru Safe Mode.o At the login screen, hold down the Shift key while selecting Restart from the Power menu. OKo Your PC will restart and present the Choose an option screen. OKo Select Troubleshoot > Advanced options > Startup Settings > Restart. OKo After your PC restarts, you'll see a list of options. Press 4 or F4 to start your PC in Safe Mode. o Press Windows + I to open the Settings app.o Navigate to Accounts > Sign-in options.o Under PIN (Windows Hello), select I forgot my PIN.o Follow the on-screen instructions to v
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