Why are the Family Safety screen limits not working?

[Ethan142]

I set up my son's laptop on Family Safety and set screen limits. At first this was working fine. However the screen limits I have set no longer seem to work. He can still use the laptop outside of the times and duration I have set. Oddly the app still shows that he has gone over the duration limit but does not lock the device. Yet it locks by itself at a different time to the one I have set. I am still able to block and unblock apps and websites and see his activity and the time limits work correctly when he uses my laptop under his profile. I tried installing the latest Windows updates on his

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