Vista will not update, pls help.

[realcestmoi]

Thanks for agreeing: I think TaurArian will feel much better now

I have spend months of wrestling and get just a tiny bitt fruutated too once
in a while, but up till now everything microsoft based works like a charm it
only needs some fixing once in a while

Up till the next wrestling match: Luctor et Emergo

Best regards,
Michel Denie

"valentino" <valentino@discussions.microsoft.com> wrote in message
news:E06B4B50-0EED-4102-BC32-A745E4637ED7@microsoft.com...
>I agree Michel Denie
>
> And Mat, thanks. Dont mind me, I am only human after all, and I get in low
> moods sometimes like we all do. After rebooting 20+ times, it does get a
> little frustrating, that's all.
>
> Let's hope MS releases a solution soon.
>
> Cheers
>
>
> "Mat" wrote:
>
>> I'm sorry I tried to help you on my own time. I dont work for MS, I just
>> happen to be suffereing the same problem and had found a workaround
>> posted on
>> another thread I thought may be useful. Please forgive me for posting and
>> trying to help you.
>>
>> "valentino" wrote:
>>
>> > This advice is total rubbish and is not a solution. Wish people would
>> > stop
>> > wasting our time with these assumed solutions.
>> >
>> > It says installed fine, but when Vista reboots, Vista says it need to
>> > be
>> > installed again. So it goes in endless loop like this
>> >
>> > When will MS fix this? I think I will go back to Linux as I cannot
>> > update
>> > this in Vista.
>> >
>> > "Mat" wrote:
>> >
>> > > I tried the suggestion but had the results as found in this thread:
>> > >
>> > > http://www.microsoft.com/communitie...date&mid=27be6281-dc84-4dcd-9b37-026ac92eb7e1
>> > >
>> > > for those of you who are just looking aftre yourselves TaurArian's
>> > > advice
>> > > will work fine.
>> > >

 

[Mat]

Yep no problem, I fully understand the patch frustration ;-)
Interestingly I got a MS response from the incident I logged via the WU
website very polite but not very helpful. Say I have corrupt svchost and need
log call with Vista team (which I'm guessing is chargeable), but yet its the
patch process that has highlighted the problem, so has the patch broken it,
or just showing the symptom?

Here it is:

Hello Customer,
Let me apologize for this delay and any inconvenience it may have caused you.
I can appreciate the urgency of your problem and would like to be able to
help you.
From your case log, I understand that you are facing this issue due
svchost.dll file is corrupt.Your best option here for this particular issue
would be to contact the main Microsoft helpline: 0870 6010 100 (Hours of
operation: Monday - Friday 8:00 AM - 6:00 PM).
And ask for Microsoft Windows Vista Support, and I am sure they would be in
a much better position to help you with your issue.
I apologize for not being able to help you with this issue, as this issue is
out of my expertise.
I'm sure you understand that this is a matter out of my support range.
I will close this case for now.


"valentino" wrote:

> I agree Michel Denie
>
> And Mat, thanks. Dont mind me, I am only human after all, and I get in low
> moods sometimes like we all do. After rebooting 20+ times, it does get a
> little frustrating, that's all.
>
> Let's hope MS releases a solution soon.
>
> Cheers
>
>
> "Mat" wrote:
>
> > I'm sorry I tried to help you on my own time. I dont work for MS, I just
> > happen to be suffereing the same problem and had found a workaround posted on
> > another thread I thought may be useful. Please forgive me for posting and
> > trying to help you.
> >
> > "valentino" wrote:
> >
> > > This advice is total rubbish and is not a solution. Wish people would stop
> > > wasting our time with these assumed solutions.
> > >
> > > It says installed fine, but when Vista reboots, Vista says it need to be
> > > installed again. So it goes in endless loop like this
> > >
> > > When will MS fix this? I think I will go back to Linux as I cannot update
> > > this in Vista.
> > >
> > > "Mat" wrote:
> > >
> > > > I tried the suggestion but had the results as found in this thread:
> > > >
> > > > http://www.microsoft.com/communitie...date&mid=27be6281-dc84-4dcd-9b37-026ac92eb7e1
> > > >
> > > > for those of you who are just looking aftre yourselves TaurArian's advice
> > > > will work fine.
> > > >

 

[paulc2480]

I am having the same exact problem. This is the first time with Vista that I
have had a problem with Windows Update. Definitely seems to be a Microsoft
problem so I hope they can tell us how to fix this. Following existing KB
articles has no effect.

"valentino" wrote:

> Today Vista tried to update, but it says FAILED, Windows Update error 80070002
>
> I followed all the advice i could find, and removed the temporary update
> files that Windows uses to identify updates for your computer. Then removed
> the temporary files, stopped the Windows Update service, deleted the
> temporary update files, restarted the Windows Update service, and then tried
> to check for Windows updates again.
>
> I also tried the fsutil resource setautoreset true C:\ command
>
> However, the same problem Windows Update error 80070002.
>
> Security Update for Windows Vista (KB935807) and about another 7 updates
> will not install, says they FAILED.
>
> What can I do? Thanks.
>

 

[Carsten]

Thanks for your advice, but this patch still won't install (logged in with
administrator privileges). I also tried to manually download and install it
w/o success. The event log shows 4 error entries regarding this patch
installation: the first with errorcode 0x80004005 followed by 3 entries with
errorcode 0x800f0826.
This patch is still the only one which fails to install.
Thanks again for your help.
Carsten

"TaurArian [MS-MVP]" wrote:

> Error message when you try to install Microsoft Update on a Windows Vista-based computer:
> "Could not install Microsoft Update on the computer"
> http://support.microsoft.com/kb/933528/en-us
>
> SYMPTOMS
>
> When you try to install Microsoft Update on a Windows Vista-based computer, you may
> receive the following error message:
>
> Could not install Microsoft Update on the computer.
> [Error No. : 0x80004005]
>
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Defending your machine: http://defendingyourmachine2.blogspot.com/
> http://taurarian.mvps.org/index.htm
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "Carsten" <Carsten@discussions.microsoft.com> wrote in message
> news:E0CCBB9C-E382-44F0-8364-B3172EC5FFC6@microsoft.com...
> |I also have problems installing only this patch on Vista Ultimate but with a
> | different error code (0x80004005).
> |
> |
>
>
>

 

[TaurArian [MS-MVP]]

What I know about Vista - not much - but -

800f0826
Indicates a previous update has failed to install and thus preventing further
installations of updates. Affects only Windows updates.

Open Windows Update and review your history.

Locate the update/s that have failed to install (you can view further information about
the failed update/s by double-clicking the update )

If the information reveals 800f0826 move onto the next one until you get the update that
displays a different error code to 800f0826.

Once you have located the update that has failed and caused the problem, then that needs
to be fixed before you can install the other updates.



Well that could and most likely be the update you've having problems with so that error
code doesn't tell anything new.

So the next step I would suggest let MS know the problem you're having - (for Vista I
believe you check your event viewer etc for error codes)

How to obtain assistance from MS Support

Customers in the U.S. and Canada can receive technical support from Microsoft Product
Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are
associated with security updates or using Automatic Updates. When you call, clearly state
that your problem is. Note any error codes etc.

In other countries, see http://support.microsoft.com/security
"No-Charge Support...for virus and other security-related" issues in right-hand menu for
localized contact information.

For more information about how to contact Microsoft for support issues, visit the
International Support Web site:
https://support.microsoft.com/common/international.aspx

Please post back any feed back to assist others.
--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm


Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Carsten" <Carsten@discussions.microsoft.com> wrote in message
news:0F43D4BB-A1D5-4D20-8CCA-B8241757A81A@microsoft.com...
| Thanks for your advice, but this patch still won't install (logged in with
| administrator privileges). I also tried to manually download and install it
| w/o success. The event log shows 4 error entries regarding this patch
| installation: the first with errorcode 0x80004005 followed by 3 entries with
| errorcode 0x800f0826.
| This patch is still the only one which fails to install.
| Thanks again for your help.
| Carsten
|
| "TaurArian [MS-MVP]" wrote:
|
| > Error message when you try to install Microsoft Update on a Windows Vista-based
computer:
| > "Could not install Microsoft Update on the computer"
| > http://support.microsoft.com/kb/933528/en-us
| >
| > SYMPTOMS
| >
| > When you try to install Microsoft Update on a Windows Vista-based computer, you may
| > receive the following error message:
| >
| > Could not install Microsoft Update on the computer.
| > [Error No. : 0x80004005]
| >
| >
| > --
| > ====================================
| > TaurArian [MS-MVP] 2005-2008 - Australia
| > ====================================
| > How to make a good post: http://www.dts-l.org/goodpost.htm
| > Defending your machine: http://defendingyourmachine2.blogspot.com/
| > http://taurarian.mvps.org/index.htm
| >
| > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
| >
| >
| > "Carsten" <Carsten@discussions.microsoft.com> wrote in message
| > news:E0CCBB9C-E382-44F0-8364-B3172EC5FFC6@microsoft.com...
| > |I also have problems installing only this patch on Vista Ultimate but with a
| > | different error code (0x80004005).
| > |
| > |
| >
| >
| >

 

[Mat]

I am using a WSUS 3 server, last night there was a revision to this patch and
today it has rolled out with no problem and no prompts for re update.
Those not using WSUS may want to try a windows update and follow Taurian's
process to ensure they ge tthe new update rather than any previously cached
one.

"paulc2480" wrote:

> I am having the same exact problem. This is the first time with Vista that I
> have had a problem with Windows Update. Definitely seems to be a Microsoft
> problem so I hope they can tell us how to fix this. Following existing KB
> articles has no effect.
>
> "valentino" wrote:
>
> > Today Vista tried to update, but it says FAILED, Windows Update error 80070002
> >
> > I followed all the advice i could find, and removed the temporary update
> > files that Windows uses to identify updates for your computer. Then removed
> > the temporary files, stopped the Windows Update service, deleted the
> > temporary update files, restarted the Windows Update service, and then tried
> > to check for Windows updates again.
> >
> > I also tried the fsutil resource setautoreset true C:\ command
> >
> > However, the same problem Windows Update error 80070002.
> >
> > Security Update for Windows Vista (KB935807) and about another 7 updates
> > will not install, says they FAILED.
> >
> > What can I do? Thanks.
> >

 

[John Dean Dallas]

The fix is to creat a firewall folder under
c:\windows\system32\logfiles\firewall
that will allow the hotfix to install

"valentino" wrote:

> Today Vista tried to update, but it says FAILED, Windows Update error 80070002
>
> I followed all the advice i could find, and removed the temporary update
> files that Windows uses to identify updates for your computer. Then removed
> the temporary files, stopped the Windows Update service, deleted the
> temporary update files, restarted the Windows Update service, and then tried
> to check for Windows updates again.
>
> I also tried the fsutil resource setautoreset true C:\ command
>
> However, the same problem Windows Update error 80070002.
>
> Security Update for Windows Vista (KB935807) and about another 7 updates
> will not install, says they FAILED.
>
> What can I do? Thanks.
>