Vista will not update, pls help.

[valentino]

Today Vista tried to update, but it says FAILED, Windows Update error 80070002

I followed all the advice i could find, and removed the temporary update
files that Windows uses to identify updates for your computer. Then removed
the temporary files, stopped the Windows Update service, deleted the
temporary update files, restarted the Windows Update service, and then tried
to check for Windows updates again.

I also tried the fsutil resource setautoreset true C:\ command

However, the same problem Windows Update error 80070002.

Security Update for Windows Vista (KB935807) and about another 7 updates
will not install, says they FAILED.

What can I do? Thanks.

 

[Carey Frisch [MVP]]

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

---------------------------------------------------------------------------­-----

"valentino" wrote:

Today Vista tried to update, but it says FAILED, Windows Update error 80070002

I followed all the advice i could find, and removed the temporary update
files that Windows uses to identify updates for your computer. Then removed
the temporary files, stopped the Windows Update service, deleted the
temporary update files, restarted the Windows Update service, and then tried
to check for Windows updates again.

I also tried the fsutil resource setautoreset true C:\ command

However, the same problem Windows Update error 80070002.

Security Update for Windows Vista (KB935807) and about another 7 updates
will not install, says they FAILED.

What can I do? Thanks.

 

[tompaten]

I have this same problem on a Vista x64 system. I tried the solution for the
80070002 error found here ---->
http://support.microsoft.com/Default.aspx?kbid=910336

This however does not work. I installed all the other updates that were
grouped with this one (3 others with 10 in total that would not go if this
one was included in the group) but this update will not install (KB935807
with error code 80070002).

Should I start a Windows Update support incident request too?

"Carey Frisch [MVP]" wrote:

> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
>
> ---------------------------------------------------------------------------­-----
>
> "valentino" wrote:
>
> Today Vista tried to update, but it says FAILED, Windows Update error 80070002
>
> I followed all the advice i could find, and removed the temporary update
> files that Windows uses to identify updates for your computer. Then removed
> the temporary files, stopped the Windows Update service, deleted the
> temporary update files, restarted the Windows Update service, and then tried
> to check for Windows updates again.
>
> I also tried the fsutil resource setautoreset true C:\ command
>
> However, the same problem Windows Update error 80070002.
>
> Security Update for Windows Vista (KB935807) and about another 7 updates
> will not install, says they FAILED.
>
> What can I do? Thanks.
>

 

[JCK]

Same problem here

"tompaten" wrote:

> I have this same problem on a Vista x64 system. I tried the solution for the
> 80070002 error found here ---->
> http://support.microsoft.com/Default.aspx?kbid=910336
>
> This however does not work. I installed all the other updates that were
> grouped with this one (3 others with 10 in total that would not go if this
> one was included in the group) but this update will not install (KB935807
> with error code 80070002).
>
> Should I start a Windows Update support incident request too?
>
> "Carey Frisch [MVP]" wrote:
>
> > Start a free Windows Update support incident request:
> > https://support.microsoft.com/oas/default.aspx?gprid=6527
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows - Shell/User
> >
> > ---------------------------------------------------------------------------­-----
> >
> > "valentino" wrote:
> >
> > Today Vista tried to update, but it says FAILED, Windows Update error 80070002
> >
> > I followed all the advice i could find, and removed the temporary update
> > files that Windows uses to identify updates for your computer. Then removed
> > the temporary files, stopped the Windows Update service, deleted the
> > temporary update files, restarted the Windows Update service, and then tried
> > to check for Windows updates again.
> >
> > I also tried the fsutil resource setautoreset true C:\ command
> >
> > However, the same problem Windows Update error 80070002.
> >
> > Security Update for Windows Vista (KB935807) and about another 7 updates
> > will not install, says they FAILED.
> >
> > What can I do? Thanks.
> >

 

[Mat]

Also here, have logged a support incident from WU webpage.
I did find if I did a custom install and just deselcted KB935807, the rest
of the patches installed fine, seems to be just the one update causing
problems.

 

[Carsten]

I also have problems installing only this patch on Vista Ultimate but with a
different error code (0x80004005).

 

[TaurArian [MS-MVP]]

Error message when you try to install Microsoft Update on a Windows Vista-based computer:
"Could not install Microsoft Update on the computer"
http://support.microsoft.com/kb/933528/en-us

SYMPTOMS

When you try to install Microsoft Update on a Windows Vista-based computer, you may
receive the following error message:

Could not install Microsoft Update on the computer.
[Error No. : 0x80004005]


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Carsten" <Carsten@discussions.microsoft.com> wrote in message
news:E0CCBB9C-E382-44F0-8364-B3172EC5FFC6@microsoft.com...
|I also have problems installing only this patch on Vista Ultimate but with a
| different error code (0x80004005).
|
|

 

[Gameslove]

I have this same problem. 7 of 7 upodates failed.

"valentino" wrote:

> Today Vista tried to update, but it says FAILED, Windows Update error 80070002
>
> I followed all the advice i could find, and removed the temporary update
> files that Windows uses to identify updates for your computer. Then removed
> the temporary files, stopped the Windows Update service, deleted the
> temporary update files, restarted the Windows Update service, and then tried
> to check for Windows updates again.
>
> I also tried the fsutil resource setautoreset true C:\ command
>
> However, the same problem Windows Update error 80070002.
>
> Security Update for Windows Vista (KB935807) and about another 7 updates
> will not install, says they FAILED.
>
> What can I do? Thanks.
>

 

[Mat]

I tried the suggestion but had the results as found in this thread:

http://www.microsoft.com/communitie...date&mid=27be6281-dc84-4dcd-9b37-026ac92eb7e1

for those of you who are just looking aftre yourselves TaurArian's advice
will work fine.

 

[tompaten]

Yeah, I just manually installed the patch and cleared out the temp files.
Looks like its installed but Windows Update still thinks it isn’t. It’s still
broken, but I just did the "hide update" option. If your someone who really
does not want to risk it (As I understand it, it’s a fix for a vulnerability
in Windows Vista Firewall) just turn off Windows Firewall and install a third
party one until there is an actual fix for this.

"Mat" wrote:

> I tried the suggestion but had the results as found in this thread:
>
> http://www.microsoft.com/communitie...date&mid=27be6281-dc84-4dcd-9b37-026ac92eb7e1
>
> for those of you who are just looking aftre yourselves TaurArian's advice
> will work fine.
>

 

[grizz]

I started a support ticket couldn't update KB935807 I'll see what they say,
I'm running Vista U Got the other updates to update one at a time.

"Carey Frisch [MVP]" wrote:

> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
>
> ---------------------------------------------------------------------------­-----
>
> "valentino" wrote:
>
> Today Vista tried to update, but it says FAILED, Windows Update error 80070002
>
> I followed all the advice i could find, and removed the temporary update
> files that Windows uses to identify updates for your computer. Then removed
> the temporary files, stopped the Windows Update service, deleted the
> temporary update files, restarted the Windows Update service, and then tried
> to check for Windows updates again.
>
> I also tried the fsutil resource setautoreset true C:\ command
>
> However, the same problem Windows Update error 80070002.
>
> Security Update for Windows Vista (KB935807) and about another 7 updates
> will not install, says they FAILED.
>
> What can I do? Thanks.
>

 

[valentino]

This advice is total rubbish and is not a solution. Wish people would stop
wasting our time with these assumed solutions.

It says installed fine, but when Vista reboots, Vista says it need to be
installed again. So it goes in endless loop like this

When will MS fix this? I think I will go back to Linux as I cannot update
this in Vista.

"Mat" wrote:

> I tried the suggestion but had the results as found in this thread:
>
> http://www.microsoft.com/communitie...date&mid=27be6281-dc84-4dcd-9b37-026ac92eb7e1
>
> for those of you who are just looking aftre yourselves TaurArian's advice
> will work fine.
>

 

[chris]

to
"valentino"

A solution -
i was having the same trouble - tried everything - i finally turned off user
account control and did the updates one by one - its the only way - update
Kb935807 would not install and prevented the update from completing - once i
hid this update the rest installed no problem.

Hope this helps

 

[TaurArian]

To further waste your time as well as mine Valentino, in Vista you are well
aware of the fact that you can check which updates are installed on your
computer by -
Start button || Control Panel || Programs
Under Programs and Features - click View installed updates.
This will confirm or otherwise if the update is installed.

As the update may still be cached in the softwaredistribution\download
folder from the previous attempt at auto updating, could be the reason why it
keeps re-appearing. Find it and remove it.

"valentino" wrote:

> This advice is total rubbish and is not a solution. Wish people would stop
> wasting our time with these assumed solutions.
>
> It says installed fine, but when Vista reboots, Vista says it need to be
> installed again. So it goes in endless loop like this
>
> When will MS fix this? I think I will go back to Linux as I cannot update
> this in Vista.
>
> "Mat" wrote:
>
> > I tried the suggestion but had the results as found in this thread:
> >
> > http://www.microsoft.com/communitie...date&mid=27be6281-dc84-4dcd-9b37-026ac92eb7e1
> >
> > for those of you who are just looking aftre yourselves TaurArian's advice
> > will work fine.
> >

 

[valentino]

Yes Chris, I can install all updates, but not the one mentioned.

I have also "hidden" the update for now.

But where is the solution from MS I wonder??????

"chris" wrote:

>
> to
> "valentino"
>
> A solution -
> i was having the same trouble - tried everything - i finally turned off user
> account control and did the updates one by one - its the only way - update
> Kb935807 would not install and prevented the update from completing - once i
> hid this update the rest installed no problem.
>
> Hope this helps

 

[tompaten]

I don't know if MS does not understand the problem, or if it thinks it’s a
non-issue (or both). In the past, just removing the temp and cache would do
it. But we've tried it... Multiple times... (Or at least I have) It’s still
broken. It’s still an issue with us. It’s nothing to get upset about (or
sarcastic about), however it is very annoying unless you go "Oh forget it!"
and hide the update. I still have yet to see any worthwhile progress made on
the issue.

I just am using another firewall without a vulnerability in it until this
gets figured out…


"valentino" wrote:

> Yes Chris, I can install all updates, but not the one mentioned.
>
> I have also "hidden" the update for now.
>
> But where is the solution from MS I wonder??????
>
> "chris" wrote:
>
> >
> > to
> > "valentino"
> >
> > A solution -
> > i was having the same trouble - tried everything - i finally turned off user
> > account control and did the updates one by one - its the only way - update
> > Kb935807 would not install and prevented the update from completing - once i
> > hid this update the rest installed no problem.
> >
> > Hope this helps

 

[realcestmoi]

Hi there,

You could be a little more respectful / grateful to people who are providing
you with free of charge advice and support.

It is not nice to say people are providing you with rubbish when they are
helping you in the best way they can to solve YOUR problem in their free
time.

Just my two cents

Best regards,
Michel Denie


"valentino" <valentino@discussions.microsoft.com> wrote in message
news:86D31E75-96F8-4467-B55F-CA020BB83377@microsoft.com...
> This advice is total rubbish and is not a solution. Wish people would stop
> wasting our time with these assumed solutions.
>
> It says installed fine, but when Vista reboots, Vista says it need to be
> installed again. So it goes in endless loop like this
>
> When will MS fix this? I think I will go back to Linux as I cannot update
> this in Vista.
>
> "Mat" wrote:
>
>> I tried the suggestion but had the results as found in this thread:
>>
>> http://www.microsoft.com/communitie...date&mid=27be6281-dc84-4dcd-9b37-026ac92eb7e1
>>
>> for those of you who are just looking aftre yourselves TaurArian's advice
>> will work fine.
>>

 

[Mat]

I'm sorry I tried to help you on my own time. I dont work for MS, I just
happen to be suffereing the same problem and had found a workaround posted on
another thread I thought may be useful. Please forgive me for posting and
trying to help you.

"valentino" wrote:

> This advice is total rubbish and is not a solution. Wish people would stop
> wasting our time with these assumed solutions.
>
> It says installed fine, but when Vista reboots, Vista says it need to be
> installed again. So it goes in endless loop like this
>
> When will MS fix this? I think I will go back to Linux as I cannot update
> this in Vista.
>
> "Mat" wrote:
>
> > I tried the suggestion but had the results as found in this thread:
> >
> > http://www.microsoft.com/communitie...date&mid=27be6281-dc84-4dcd-9b37-026ac92eb7e1
> >
> > for those of you who are just looking aftre yourselves TaurArian's advice
> > will work fine.
> >

 

[stearns]

"valentino" wrote:

> Today Vista tried to update, but it says FAILED, Windows Update error 80070002
>
> I followed all the advice i could find, and removed the temporary update
> files that Windows uses to identify updates for your computer. Then removed
> the temporary files, stopped the Windows Update service, deleted the
> temporary update files, restarted the Windows Update service, and then tried
> to check for Windows updates again.
>
> I also tried the fsutil resource setautoreset true C:\ command
>
> However, the same problem Windows Update error 80070002.
>
> Security Update for Windows Vista (KB935807) and about another 7 updates
> will not install, says they FAILED.
>
> What can I do? Thanks.
> I have exactly the same problem

 

[valentino]

I agree Michel Denie

And Mat, thanks. Dont mind me, I am only human after all, and I get in low
moods sometimes like we all do. After rebooting 20+ times, it does get a
little frustrating, that's all.

Let's hope MS releases a solution soon.

Cheers


"Mat" wrote:

> I'm sorry I tried to help you on my own time. I dont work for MS, I just
> happen to be suffereing the same problem and had found a workaround posted on
> another thread I thought may be useful. Please forgive me for posting and
> trying to help you.
>
> "valentino" wrote:
>
> > This advice is total rubbish and is not a solution. Wish people would stop
> > wasting our time with these assumed solutions.
> >
> > It says installed fine, but when Vista reboots, Vista says it need to be
> > installed again. So it goes in endless loop like this
> >
> > When will MS fix this? I think I will go back to Linux as I cannot update
> > this in Vista.
> >
> > "Mat" wrote:
> >
> > > I tried the suggestion but had the results as found in this thread:
> > >
> > > http://www.microsoft.com/communitie...date&mid=27be6281-dc84-4dcd-9b37-026ac92eb7e1
> > >
> > > for those of you who are just looking aftre yourselves TaurArian's advice
> > > will work fine.
> > >