verification code not received for surface laptop and now it says too many attempts.

[Windows 11]

The laptop usually uses facial recognition to open, but since the last Windows 11 update the camera has stopped working. The laptop rebooted after using the camera reset trouble-shooter and now cannot log in under facial recognition or pin. I tried to reset the pin but it failed as no verication email was received. Other emails are being received. So this is being typed on a different laptop. I need just to be able to log into the surface laptop - but now it says I need to restart but on restarting I get the same error message. Should I roll back to the previous Windows 11 or open in saf

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