Passkey issue

[Microsoft Windows]

I am trying to sign into my Microsoft account on Minecraft, but for some reason when I try to sign in, it shows me the passkey screen that says 'Your device will open a security window. Follow the instructions there to sign in.' nothing ever pops up and when I click on sign in options it says that there was a problem and I can't use my passkey, I don't even know what is going on please fix this. I am on a MacBook and it is not working.

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