OneDrive can't save my file document - Your organization's storage is full Your onedrive is read-only right now. contact your IT department for more i

[Microsoft Windows]

I got an onedrive account from a college institution. when yesterday I wanted to save a file there was an inscription “uploaded blocked” even though my onedrive account still had plenty of space to save. then when I opened it via the web I found a notification like this "Your organization storage is full. Your onedrive is read-only right now. contact your IT department for more info" while my other friends don't get notifications like that. i've tried deleting some large files and trying to log in again but it's still the same. what should i do?

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