I need to return a windows 11 home key.

[DuoMaxwell656]

I had windows 10 pro, i updated from the screen that kept popping up on my screen on start up. Oh man was that a mistake. It updated to 11 pro and i got a "Windows needs to be activated" i tired the simple steps, i had lost my email with my key and let just say it went down hill from there. I "rest my pc" lost all my games and the install seems just all wrong. i was missing simple things like photo.... my god its been a day. Sooooo i found my old key it worked and the key i have sitting in my purches histoy just wont give me options to refuned it. what do i do? it doesnt work on my pc and i do

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