How do I add my child to family group when it says he is in another group, but isn't?

[Kerri Findling]

I am unable to add my child to family group. On his end it shows that he is in my family but on my end there are no members. How do I get him added on my eMore info:When he accepts the invite to the family that I send, it says he is already part of a family and needs to remove himself from that family to join mine. However there is no option to remove himself on his account.This is the error:You'll need to leave your current family group to join a new one.To leave a group, select Go to family group, find your name, and then select and Leave family group.If you need help, p

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