How do I add a business account to be user account to a computer I have just upgraded to Windows Pro?

Microsoft Windows

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I have upgraded to Windows Pro and would like to create a user account so that when the laptop starts up the user can sign into their profile rather than the admnistrator account. How do I set up that profile?So far I have gone to accounts> Access Work or School> connected to our Business's Entra ID with the user's business account. When I go to Accounts this is the only options I have: Then when I go to Other Users to add the account this is all that appears (the user doesn't have the top option so I have blacked this out).When I try to add the account using his business email I get a

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