how can i fix signing into a second account on my laptop

  • Thread starter Thread starter axel forte
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axel forte

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i have a laptop that i formatted a bit ago and it worked fine. i signed into my account and it worked. but when i sign into a second account with a @gmail.com address. it will not let me and shows a black screen with the words "backstop window" i have tried repairing windows should i make another account or just reset it again.

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