Graphic problems with HP Elitebooks G9/G11

Windows 11

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Dec 10, 2024
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Many users experience graphical issues in applications such as MS Teams or web browsers (especially on video platforms such as YouTube).We have disabled hardware acceleration in Chrome/Edge. Unfortunately, the new version of Teams no longer includes a hardware acceleration option.In MS Teams, the problem occurs when someone shares their screen.It is not a persistent issue, it occurs sporadically.Rolling back to an older graphics driver is not an option due to security vulnerabilities. We have installed the latest drivers and BIOS and have also disabled hardware acceleration in Chrome and Edge.

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