Check for file permissions for the document or drive. Make sure there is sufficient free memory and disk space

  • Thread starter Thread starter Niloofar76ir
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Niloofar76ir

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"Word experience an error trying to open the file"


I installed Microsoft Office Professional 2010 about a month and a half ago and have not been having any problems until yesterday. I received a word document as an attachment in my Outlook and I cannot open the file. I keep getting the following error: "Word experienced an error trying to open the file. Try these suggestions - *check the file permissions for the document or drive, *make sure there is sufficient free memory or disk space, *open the file with the Text Recovery Converter"

This same email was also sent to a coworker and she had no problem opening it - she is using word 2000. I also had another coworker send me a test word attachment so that it would come from a different email and I had the same problem with that attachment.


It was sent using Microsoft 2000 or 2003 and I have NOT had problems with her sending the older files when I switched to 2010. I can open other word files already saved on my computer from previous emails.


I also tried saving it on my computer and then opening word and when going to open the document right-click and open and repair and I receive the same error message.


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