R
RolandFeibert
Guest
Hello,
I consistently get a BSOD (DRIVER_POWER_STATE_FAILURE) exactly 2 minutes after the PC wakes from sleep.
Disabling sleep is not an option.
Using WinDbg on C:\Windows\MEMORY 031020 614pm.DMP:
Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY 031020 614pm.DMP]
Kernel Bitmap Dump File: Full address space is available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff800`7cc00000 PsLoadedModuleList = 0xfffff800`7d048110
Debug session time: Tue Mar 10 18:06:42.997 2020 (UTC - 4:00)
System Uptime: 0 days 1:50:18.917
Loading Kernel Symbols
......................................Page 2003ea15a too large to be in the dump file.
Page 2003ed759 too large to be in the dump file.
.........................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
........................
For analysis of this file, run !analyze -v
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffff8001fa217d80, Physical Device Object of the stack
Arg3: fffff8007feb3c00, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff800202e829a0, The blocked IRP
Debugging Details:
------------------
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 402
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: ADDC
SYSTEM_PRODUCT_NAME: ADDC KBL DDR4
SYSTEM_SKU: ADDC-11C-16-128
SYSTEM_VERSION: 3.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 5.12
BIOS_DATE: 10/19/2018
BASEBOARD_MANUFACTURER: ADDC
BASEBOARD_PRODUCT: ADDC KBL DDR4
BASEBOARD_VERSION: 3.0
DUMP_TYPE: 0
BUGCHECK_P1: 3
BUGCHECK_P2: ffff8001fa217d80
BUGCHECK_P3: fffff8007feb3c00
BUGCHECK_P4: ffff800202e829a0
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: ACPI.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: ACPI
FAULTING_MODULE: fffff8007e8d0000 ACPI
CPU_COUNT: 8
CPU_MHZ: 840
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: a
CPU_MICROCODE: 6,8e,a,0 (F,M,S,R) SIG: 96'00000000 (cache) 96'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: DESKTOP-077IHRH
ANALYSIS_SESSION_TIME: 03-10-2020 18:20:29.0955
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
DPC_STACK_BASE: FFFFF8007FEB3FB0
STACK_TEXT:
fffff800`7feb3bc8 fffff800`7ceee7f7 : 00000000`0000009f 00000000`00000003 ffff8001`fa217d80 fffff800`7feb3c00 : nt!KeBugCheckEx
fffff800`7feb3bd0 fffff800`7ceee701 : ffff8002`025ef690 ffff8001`f84ea000 fffff800`78593100 fffff800`78593180 : nt!PopIrpWatchdogBugcheck+0xef
fffff800`7feb3c40 fffff800`7ccc1d59 : ffff8002`025ef6c8 fffff800`918c4ff0 f87c900f`00000003 0000000f`68ee39c7 : nt!PopIrpWatchdog+0x31
fffff800`7feb3c90 fffff800`7ccc0ab9 : 00000000`00000012 00000000`00989680 00000000`0003da4b 00000000`00000063 : nt!KiProcessExpiredTimerList+0x169
fffff800`7feb3d80 fffff800`7cdc93c5 : 00000000`00000000 fffff800`78593180 fffff800`7cbcc0e0 00000000`00000064 : nt!KiRetireDpcList+0x4e9
fffff800`7feb3fb0 fffff800`7cdc91b0 : 00000000`00000001 fffff800`7cb602cb 00000000`01000010 fffff800`7cb602cb : nt!KxRetireDpcList+0x5
fffffb8d`bfd126f0 fffff800`7cdc8a65 : 00000000`00000064 fffff800`7cdc4401 00000000`000003e8 fffffb8d`bfd127b0 : nt!KiDispatchInterruptContinue
fffffb8d`bfd12720 fffff800`7cdc4401 : 00000000`000003e8 fffffb8d`bfd127b0 fffff800`7cbcc0e0 fffffb8d`bfd127c0 : nt!KiDpcInterruptBypass+0x25
fffffb8d`bfd12730 fffff800`93971264 : fffff800`93974a1d 00000000`000003e7 00000000`00000060 fffffb8d`bfd12930 : nt!KiInterruptDispatchNoLockNoEtw+0xb1
fffffb8d`bfd128c8 fffff800`93974a1d : 00000000`000003e7 00000000`00000060 fffffb8d`bfd12930 fffff800`00000002 : i8042prt!I8xReadPortUchar+0x4
fffffb8d`bfd128d0 fffff800`93983d9c : 00000000`00020000 00000000`00000000 ffffffff`ffffd8f0 fffff800`9397e8e0 : i8042prt!I8xDrainOutputBuffer+0xd1
fffffb8d`bfd12920 fffff800`9398453b : 00000000`c0000001 00000000`00020000 00000000`c0000001 00000000`00000064 : i8042prt!I8xInitializeHardware+0x90
fffffb8d`bfd12990 fffff800`7cd02b0f : ffff8002`035fb220 00000000`c0000001 00000000`c0000001 00000000`00000000 : i8042prt!I8xReinitializeHardware+0x14b
fffffb8d`bfd12a00 fffff800`7ccf43c5 : ffff8001`f82b1a20 ffff8002`04bef040 fffff800`7cd02a10 00000000`0000000c : nt!IopProcessWorkItem+0xff
fffffb8d`bfd12a70 fffff800`7cc6bce5 : ffff8002`04bef040 00000000`00000080 ffff8001`f82b0340 00000000`00000080 : nt!ExpWorkerThread+0x105
fffffb8d`bfd12b10 fffff800`7cdc99ca : ffff9b81`ec480180 ffff8002`04bef040 fffff800`7cc6bc90 000001d1`83f4fe48 : nt!PspSystemThreadStartup+0x55
fffffb8d`bfd12b60 00000000`00000000 : fffffb8d`bfd13000 fffffb8d`bfd0c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: a1fd116e0c584322e4b33776c9854c25b9f8f6d9
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 80f7f3483dd4917828a93bb8c27303edd9d02a65
THREAD_SHA1_HASH_MOD: 03da033d24ecdcf2459079eb0d6820818763ff3d
FOLLOWUP_NAME: MachineOwner
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x9F_3_i8042prt_IMAGE_ACPI.sys
BUCKET_ID: 0x9F_3_i8042prt_IMAGE_ACPI.sys
PRIMARY_PROBLEM_CLASS: 0x9F_3_i8042prt_IMAGE_ACPI.sys
TARGET_TIME: 2020-03-10T22:06:42.000Z
OSBUILD: 18362
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 2409
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9f_3_i8042prt_image_acpi.sys
FAILURE_ID_HASH: {a42f147e-922c-d9e0-658e-1c9f7b2cb9ff}
Followup: MachineOwner
---------
0: kd> !devobj ffff8001fa217d80
Device object (ffff8001fa217d80) is for:
0000002d \Driver\ACPI DriverObject ffff8001f862e960
Current Irp 00000000 RefCount 1 Type 00000032 Flags 00001040
SecurityDescriptor ffffc48a6f2cce20 DevExt ffff8001fa1527d0 DevObjExt ffff8001fa217ed0 DevNode ffff8001fa1b6670
ExtensionFlags (0x00000800) DOE_DEFAULT_SD_PRESENT
Characteristics (0x00000080) FILE_AUTOGENERATED_DEVICE_NAME
AttachedDevice (Upper) ffff8001fdfdc980 \Driver\i8042prt
Device queue is not busy.
0: kd> !devnode ffff8001fa1b6670
DevNode 0xffff8001fa1b6670 for PDO 0xffff8001fa217d80
Parent 0xffff8001fa2138e0 Sibling 0xffff8001fa1b69a0 Child 0000000000
InstancePath is "ACPI\PNP0F03\0"
ServiceName is "i8042prt"
TargetDeviceNotify List - f 0xffffc48a72d40380 b 0xffffc48a72d40380
State = DeviceNodeStarted (0x308)
Previous State = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[19] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[18] = DeviceNodeEnumeratePending (0x30c)
StateHistory[17] = DeviceNodeStarted (0x308)
StateHistory[16] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[15] = DeviceNodeEnumeratePending (0x30c)
StateHistory[14] = DeviceNodeStarted (0x308)
StateHistory[13] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[12] = DeviceNodeEnumeratePending (0x30c)
StateHistory[11] = DeviceNodeStarted (0x308)
StateHistory[10] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[09] = DeviceNodeEnumeratePending (0x30c)
StateHistory[08] = DeviceNodeStarted (0x308)
StateHistory[07] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[06] = DeviceNodeEnumeratePending (0x30c)
StateHistory[05] = DeviceNodeStarted (0x308)
StateHistory[04] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[03] = DeviceNodeEnumeratePending (0x30c)
StateHistory[02] = DeviceNodeStarted (0x308)
StateHistory[01] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[00] = DeviceNodeEnumeratePending (0x30c)
Flags (0x2c0000f0) DNF_ENUMERATED, DNF_IDS_QUERIED,
DNF_HAS_BOOT_CONFIG, DNF_BOOT_CONFIG_RESERVED,
DNF_NO_LOWER_DEVICE_FILTERS, DNF_NO_LOWER_CLASS_FILTERS,
DNF_NO_UPPER_DEVICE_FILTERS
UserFlags (0x00000008) DNUF_NOT_DISABLEABLE
CapabilityFlags (0x000000c0) UniqueID, SilentInstall
DisableableDepends = 1 (including self)
0: kd> dt fffff8007feb3c00
Symbol not found at address fffff8007feb3c00.
0: kd> !dt fffff8007feb3c00
No export dt found
0: kd> !irp ffff800202e829a0
Irp is active with 6 stacks 4 is current (= 0xffff800202e82b48)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace. Pending has been returned
cmd flg cl Device File Completion-Context
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
0 0 ffff8001fa217d80 00000000 fffff8009397baa0-00000000
\Driver\ACPI i8042prt!I8xPowerUpToD0Complete
Args: 00000000 00000000 00000000 00000002
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
0 e1 ffff8001fdfdc980 00000000 fffff800939a19c0-00000000 Success Error Cancel pending
\Driver\i8042prt mouclass!MouseClassPowerComplete
Args: 00041100 00000001 00000001 00000002
[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
0 e1 ffff8001fdd1b0b0 00000000 fffff8007cd71110-ffff8002025ef690 Success Error Cancel pending
\Driver\mouclass nt!PopRequestCompletion
Args: 00041100 00000001 00000001 00000002
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-ffff8002025ef690
Args: 00000000 00000000 00000000 00000000
0: kd> !devstack ffff8001fa217d80
!DevObj !DrvObj !DevExt ObjectName
ffff8001fdd1b0b0 \Driver\mouclass ffff8001fdd1b200 PointerClass0
ffff8001fdfdc980 \Driver\i8042prt ffff8001fdfdcad0
> ffff8001fa217d80 \Driver\ACPI ffff8001fa1527d0 0000002d
!DevNode ffff8001fa1b6670 :
DeviceInst is "ACPI\PNP0F03\0"
ServiceName is "i8042prt"
0: kd> !poaction
PopAction: fffff8007d044fc0
State..........: 0 - Idle
Updates........: 0
Action.........: None
Lightest State.: Unspecified
Flags..........: 10000003 QueryApps|UIAllowed
Irp minor......: ??
System State...: Unspecified
Hiber Context..: 0000000000000000
Allocated power irps (PopIrpList - fffff8007d0456f0)
IRP: ffff800202e829a0 (set/D0,), PDO: ffff8001fa217d80, CURRENT: ffff8001fdfdc980
IRP: ffff80020215c9a0 (wait-wake/S4), PDO: ffff8001fe20b060
IRP: ffff8001ff30c010 (wait-wake/S4), PDO: ffff8001fe261060
Irp worker threads (PopIrpThreadList - fffff8007d03ad00)
THREAD: ffff8001f82db040 (static)
THREAD: ffff8001f82ba040 (static)
Broadcast in progress: FALSE
Is Directed DRIPS Transition: FALSE
No Device State present
Do I have an issue with "i8042prt" above? Is this my keyboard?
Using WinDbg on C:\Windows\minidump\031020-9609-01.DMP:
Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\minidump\031020-9609-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff800`7cc00000 PsLoadedModuleList = 0xfffff800`7d048110
Debug session time: Tue Mar 10 18:06:42.997 2020 (UTC - 4:00)
System Uptime: 0 days 1:50:18.917
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
........................
For analysis of this file, run !analyze -v
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffff8001fa217d80, Physical Device Object of the stack
Arg3: fffff8007feb3c00, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff800202e829a0, The blocked IRP
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: ADDC
SYSTEM_PRODUCT_NAME: ADDC KBL DDR4
SYSTEM_SKU: ADDC-11C-16-128
SYSTEM_VERSION: 3.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 5.12
BIOS_DATE: 10/19/2018
BASEBOARD_MANUFACTURER: ADDC
BASEBOARD_PRODUCT: ADDC KBL DDR4
BASEBOARD_VERSION: 3.0
DUMP_TYPE: 2
BUGCHECK_P1: 3
BUGCHECK_P2: ffff8001fa217d80
BUGCHECK_P3: fffff8007feb3c00
BUGCHECK_P4: ffff800202e829a0
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: ACPI.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: ACPI
FAULTING_MODULE: fffff8007e8d0000 ACPI
CPU_COUNT: 8
CPU_MHZ: 840
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: a
CPU_MICROCODE: 6,8e,a,0 (F,M,S,R) SIG: 96'00000000 (cache) 96'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: DESKTOP-077IHRH
ANALYSIS_SESSION_TIME: 03-10-2020 19:11:38.0120
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
DPC_STACK_BASE: FFFFF8007FEB3FB0
STACK_TEXT:
fffff800`7feb3bc8 fffff800`7ceee7f7 : 00000000`0000009f 00000000`00000003 ffff8001`fa217d80 fffff800`7feb3c00 : nt!KeBugCheckEx
fffff800`7feb3bd0 fffff800`7ceee701 : ffff8002`025ef690 ffff8001`f84ea000 fffff800`78593100 fffff800`78593180 : nt!PopIrpWatchdogBugcheck+0xef
fffff800`7feb3c40 fffff800`7ccc1d59 : ffff8002`025ef6c8 fffff800`918c4ff0 f87c900f`00000003 0000000f`68ee39c7 : nt!PopIrpWatchdog+0x31
fffff800`7feb3c90 fffff800`7ccc0ab9 : 00000000`00000012 00000000`00989680 00000000`0003da4b 00000000`00000063 : nt!KiProcessExpiredTimerList+0x169
fffff800`7feb3d80 fffff800`7cdc93c5 : 00000000`00000000 fffff800`78593180 fffff800`7cbcc0e0 00000000`00000064 : nt!KiRetireDpcList+0x4e9
fffff800`7feb3fb0 fffff800`7cdc91b0 : 00000000`00000001 fffff800`7cb602cb 00000000`01000010 fffff800`7cb602cb : nt!KxRetireDpcList+0x5
fffffb8d`bfd126f0 fffff800`7cdc8a65 : 00000000`00000064 fffff800`7cdc4401 00000000`000003e8 fffffb8d`bfd127b0 : nt!KiDispatchInterruptContinue
fffffb8d`bfd12720 fffff800`7cdc4401 : 00000000`000003e8 fffffb8d`bfd127b0 fffff800`7cbcc0e0 fffffb8d`bfd127c0 : nt!KiDpcInterruptBypass+0x25
fffffb8d`bfd12730 fffff800`93971264 : fffff800`93974a1d 00000000`000003e7 00000000`00000060 fffffb8d`bfd12930 : nt!KiInterruptDispatchNoLockNoEtw+0xb1
fffffb8d`bfd128c8 fffff800`93974a1d : 00000000`000003e7 00000000`00000060 fffffb8d`bfd12930 fffff800`00000002 : i8042prt!I8xReadPortUchar+0x4
fffffb8d`bfd128d0 fffff800`93983d9c : 00000000`00020000 00000000`00000000 ffffffff`ffffd8f0 fffff800`9397e8e0 : i8042prt!I8xDrainOutputBuffer+0xd1
fffffb8d`bfd12920 fffff800`9398453b : 00000000`c0000001 00000000`00020000 00000000`c0000001 00000000`00000064 : i8042prt!I8xInitializeHardware+0x90
fffffb8d`bfd12990 fffff800`7cd02b0f : ffff8002`035fb220 00000000`c0000001 00000000`c0000001 00000000`00000000 : i8042prt!I8xReinitializeHardware+0x14b
fffffb8d`bfd12a00 fffff800`7ccf43c5 : ffff8001`f82b1a20 ffff8002`04bef040 fffff800`7cd02a10 00000000`0000000c : nt!IopProcessWorkItem+0xff
fffffb8d`bfd12a70 fffff800`7cc6bce5 : ffff8002`04bef040 00000000`00000080 ffff8001`f82b0340 00000000`00000080 : nt!ExpWorkerThread+0x105
fffffb8d`bfd12b10 fffff800`7cdc99ca : ffff9b81`ec480180 ffff8002`04bef040 fffff800`7cc6bc90 000001d1`83f4fe48 : nt!PspSystemThreadStartup+0x55
fffffb8d`bfd12b60 00000000`00000000 : fffffb8d`bfd13000 fffffb8d`bfd0c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: a1fd116e0c584322e4b33776c9854c25b9f8f6d9
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 80f7f3483dd4917828a93bb8c27303edd9d02a65
THREAD_SHA1_HASH_MOD: 03da033d24ecdcf2459079eb0d6820818763ff3d
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION: 10.0.18362.329
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x9F_3_i8042prt_IMAGE_ACPI.sys
BUCKET_ID: 0x9F_3_i8042prt_IMAGE_ACPI.sys
PRIMARY_PROBLEM_CLASS: 0x9F_3_i8042prt_IMAGE_ACPI.sys
TARGET_TIME: 2020-03-10T22:06:42.000Z
OSBUILD: 18362
OSSERVICEPACK: 693
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 19499
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9f_3_i8042prt_image_acpi.sys
FAILURE_ID_HASH: {a42f147e-922c-d9e0-658e-1c9f7b2cb9ff}
Followup: MachineOwner
---------
Can you assist?
Thank You, Roland
Continue reading...
I consistently get a BSOD (DRIVER_POWER_STATE_FAILURE) exactly 2 minutes after the PC wakes from sleep.
Disabling sleep is not an option.
Using WinDbg on C:\Windows\MEMORY 031020 614pm.DMP:
Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY 031020 614pm.DMP]
Kernel Bitmap Dump File: Full address space is available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff800`7cc00000 PsLoadedModuleList = 0xfffff800`7d048110
Debug session time: Tue Mar 10 18:06:42.997 2020 (UTC - 4:00)
System Uptime: 0 days 1:50:18.917
Loading Kernel Symbols
......................................Page 2003ea15a too large to be in the dump file.
Page 2003ed759 too large to be in the dump file.
.........................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
........................
For analysis of this file, run !analyze -v
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffff8001fa217d80, Physical Device Object of the stack
Arg3: fffff8007feb3c00, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff800202e829a0, The blocked IRP
Debugging Details:
------------------
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 402
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: ADDC
SYSTEM_PRODUCT_NAME: ADDC KBL DDR4
SYSTEM_SKU: ADDC-11C-16-128
SYSTEM_VERSION: 3.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 5.12
BIOS_DATE: 10/19/2018
BASEBOARD_MANUFACTURER: ADDC
BASEBOARD_PRODUCT: ADDC KBL DDR4
BASEBOARD_VERSION: 3.0
DUMP_TYPE: 0
BUGCHECK_P1: 3
BUGCHECK_P2: ffff8001fa217d80
BUGCHECK_P3: fffff8007feb3c00
BUGCHECK_P4: ffff800202e829a0
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: ACPI.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: ACPI
FAULTING_MODULE: fffff8007e8d0000 ACPI
CPU_COUNT: 8
CPU_MHZ: 840
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: a
CPU_MICROCODE: 6,8e,a,0 (F,M,S,R) SIG: 96'00000000 (cache) 96'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: DESKTOP-077IHRH
ANALYSIS_SESSION_TIME: 03-10-2020 18:20:29.0955
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
DPC_STACK_BASE: FFFFF8007FEB3FB0
STACK_TEXT:
fffff800`7feb3bc8 fffff800`7ceee7f7 : 00000000`0000009f 00000000`00000003 ffff8001`fa217d80 fffff800`7feb3c00 : nt!KeBugCheckEx
fffff800`7feb3bd0 fffff800`7ceee701 : ffff8002`025ef690 ffff8001`f84ea000 fffff800`78593100 fffff800`78593180 : nt!PopIrpWatchdogBugcheck+0xef
fffff800`7feb3c40 fffff800`7ccc1d59 : ffff8002`025ef6c8 fffff800`918c4ff0 f87c900f`00000003 0000000f`68ee39c7 : nt!PopIrpWatchdog+0x31
fffff800`7feb3c90 fffff800`7ccc0ab9 : 00000000`00000012 00000000`00989680 00000000`0003da4b 00000000`00000063 : nt!KiProcessExpiredTimerList+0x169
fffff800`7feb3d80 fffff800`7cdc93c5 : 00000000`00000000 fffff800`78593180 fffff800`7cbcc0e0 00000000`00000064 : nt!KiRetireDpcList+0x4e9
fffff800`7feb3fb0 fffff800`7cdc91b0 : 00000000`00000001 fffff800`7cb602cb 00000000`01000010 fffff800`7cb602cb : nt!KxRetireDpcList+0x5
fffffb8d`bfd126f0 fffff800`7cdc8a65 : 00000000`00000064 fffff800`7cdc4401 00000000`000003e8 fffffb8d`bfd127b0 : nt!KiDispatchInterruptContinue
fffffb8d`bfd12720 fffff800`7cdc4401 : 00000000`000003e8 fffffb8d`bfd127b0 fffff800`7cbcc0e0 fffffb8d`bfd127c0 : nt!KiDpcInterruptBypass+0x25
fffffb8d`bfd12730 fffff800`93971264 : fffff800`93974a1d 00000000`000003e7 00000000`00000060 fffffb8d`bfd12930 : nt!KiInterruptDispatchNoLockNoEtw+0xb1
fffffb8d`bfd128c8 fffff800`93974a1d : 00000000`000003e7 00000000`00000060 fffffb8d`bfd12930 fffff800`00000002 : i8042prt!I8xReadPortUchar+0x4
fffffb8d`bfd128d0 fffff800`93983d9c : 00000000`00020000 00000000`00000000 ffffffff`ffffd8f0 fffff800`9397e8e0 : i8042prt!I8xDrainOutputBuffer+0xd1
fffffb8d`bfd12920 fffff800`9398453b : 00000000`c0000001 00000000`00020000 00000000`c0000001 00000000`00000064 : i8042prt!I8xInitializeHardware+0x90
fffffb8d`bfd12990 fffff800`7cd02b0f : ffff8002`035fb220 00000000`c0000001 00000000`c0000001 00000000`00000000 : i8042prt!I8xReinitializeHardware+0x14b
fffffb8d`bfd12a00 fffff800`7ccf43c5 : ffff8001`f82b1a20 ffff8002`04bef040 fffff800`7cd02a10 00000000`0000000c : nt!IopProcessWorkItem+0xff
fffffb8d`bfd12a70 fffff800`7cc6bce5 : ffff8002`04bef040 00000000`00000080 ffff8001`f82b0340 00000000`00000080 : nt!ExpWorkerThread+0x105
fffffb8d`bfd12b10 fffff800`7cdc99ca : ffff9b81`ec480180 ffff8002`04bef040 fffff800`7cc6bc90 000001d1`83f4fe48 : nt!PspSystemThreadStartup+0x55
fffffb8d`bfd12b60 00000000`00000000 : fffffb8d`bfd13000 fffffb8d`bfd0c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: a1fd116e0c584322e4b33776c9854c25b9f8f6d9
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 80f7f3483dd4917828a93bb8c27303edd9d02a65
THREAD_SHA1_HASH_MOD: 03da033d24ecdcf2459079eb0d6820818763ff3d
FOLLOWUP_NAME: MachineOwner
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x9F_3_i8042prt_IMAGE_ACPI.sys
BUCKET_ID: 0x9F_3_i8042prt_IMAGE_ACPI.sys
PRIMARY_PROBLEM_CLASS: 0x9F_3_i8042prt_IMAGE_ACPI.sys
TARGET_TIME: 2020-03-10T22:06:42.000Z
OSBUILD: 18362
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 2409
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9f_3_i8042prt_image_acpi.sys
FAILURE_ID_HASH: {a42f147e-922c-d9e0-658e-1c9f7b2cb9ff}
Followup: MachineOwner
---------
0: kd> !devobj ffff8001fa217d80
Device object (ffff8001fa217d80) is for:
0000002d \Driver\ACPI DriverObject ffff8001f862e960
Current Irp 00000000 RefCount 1 Type 00000032 Flags 00001040
SecurityDescriptor ffffc48a6f2cce20 DevExt ffff8001fa1527d0 DevObjExt ffff8001fa217ed0 DevNode ffff8001fa1b6670
ExtensionFlags (0x00000800) DOE_DEFAULT_SD_PRESENT
Characteristics (0x00000080) FILE_AUTOGENERATED_DEVICE_NAME
AttachedDevice (Upper) ffff8001fdfdc980 \Driver\i8042prt
Device queue is not busy.
0: kd> !devnode ffff8001fa1b6670
DevNode 0xffff8001fa1b6670 for PDO 0xffff8001fa217d80
Parent 0xffff8001fa2138e0 Sibling 0xffff8001fa1b69a0 Child 0000000000
InstancePath is "ACPI\PNP0F03\0"
ServiceName is "i8042prt"
TargetDeviceNotify List - f 0xffffc48a72d40380 b 0xffffc48a72d40380
State = DeviceNodeStarted (0x308)
Previous State = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[19] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[18] = DeviceNodeEnumeratePending (0x30c)
StateHistory[17] = DeviceNodeStarted (0x308)
StateHistory[16] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[15] = DeviceNodeEnumeratePending (0x30c)
StateHistory[14] = DeviceNodeStarted (0x308)
StateHistory[13] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[12] = DeviceNodeEnumeratePending (0x30c)
StateHistory[11] = DeviceNodeStarted (0x308)
StateHistory[10] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[09] = DeviceNodeEnumeratePending (0x30c)
StateHistory[08] = DeviceNodeStarted (0x308)
StateHistory[07] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[06] = DeviceNodeEnumeratePending (0x30c)
StateHistory[05] = DeviceNodeStarted (0x308)
StateHistory[04] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[03] = DeviceNodeEnumeratePending (0x30c)
StateHistory[02] = DeviceNodeStarted (0x308)
StateHistory[01] = DeviceNodeEnumerateCompletion (0x30d)
StateHistory[00] = DeviceNodeEnumeratePending (0x30c)
Flags (0x2c0000f0) DNF_ENUMERATED, DNF_IDS_QUERIED,
DNF_HAS_BOOT_CONFIG, DNF_BOOT_CONFIG_RESERVED,
DNF_NO_LOWER_DEVICE_FILTERS, DNF_NO_LOWER_CLASS_FILTERS,
DNF_NO_UPPER_DEVICE_FILTERS
UserFlags (0x00000008) DNUF_NOT_DISABLEABLE
CapabilityFlags (0x000000c0) UniqueID, SilentInstall
DisableableDepends = 1 (including self)
0: kd> dt fffff8007feb3c00
Symbol not found at address fffff8007feb3c00.
0: kd> !dt fffff8007feb3c00
No export dt found
0: kd> !irp ffff800202e829a0
Irp is active with 6 stacks 4 is current (= 0xffff800202e82b48)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace. Pending has been returned
cmd flg cl Device File Completion-Context
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
0 0 ffff8001fa217d80 00000000 fffff8009397baa0-00000000
\Driver\ACPI i8042prt!I8xPowerUpToD0Complete
Args: 00000000 00000000 00000000 00000002
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
0 e1 ffff8001fdfdc980 00000000 fffff800939a19c0-00000000 Success Error Cancel pending
\Driver\i8042prt mouclass!MouseClassPowerComplete
Args: 00041100 00000001 00000001 00000002
[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
0 e1 ffff8001fdd1b0b0 00000000 fffff8007cd71110-ffff8002025ef690 Success Error Cancel pending
\Driver\mouclass nt!PopRequestCompletion
Args: 00041100 00000001 00000001 00000002
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-ffff8002025ef690
Args: 00000000 00000000 00000000 00000000
0: kd> !devstack ffff8001fa217d80
!DevObj !DrvObj !DevExt ObjectName
ffff8001fdd1b0b0 \Driver\mouclass ffff8001fdd1b200 PointerClass0
ffff8001fdfdc980 \Driver\i8042prt ffff8001fdfdcad0
> ffff8001fa217d80 \Driver\ACPI ffff8001fa1527d0 0000002d
!DevNode ffff8001fa1b6670 :
DeviceInst is "ACPI\PNP0F03\0"
ServiceName is "i8042prt"
0: kd> !poaction
PopAction: fffff8007d044fc0
State..........: 0 - Idle
Updates........: 0
Action.........: None
Lightest State.: Unspecified
Flags..........: 10000003 QueryApps|UIAllowed
Irp minor......: ??
System State...: Unspecified
Hiber Context..: 0000000000000000
Allocated power irps (PopIrpList - fffff8007d0456f0)
IRP: ffff800202e829a0 (set/D0,), PDO: ffff8001fa217d80, CURRENT: ffff8001fdfdc980
IRP: ffff80020215c9a0 (wait-wake/S4), PDO: ffff8001fe20b060
IRP: ffff8001ff30c010 (wait-wake/S4), PDO: ffff8001fe261060
Irp worker threads (PopIrpThreadList - fffff8007d03ad00)
THREAD: ffff8001f82db040 (static)
THREAD: ffff8001f82ba040 (static)
Broadcast in progress: FALSE
Is Directed DRIPS Transition: FALSE
No Device State present
Do I have an issue with "i8042prt" above? Is this my keyboard?
Using WinDbg on C:\Windows\minidump\031020-9609-01.DMP:
Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\minidump\031020-9609-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff800`7cc00000 PsLoadedModuleList = 0xfffff800`7d048110
Debug session time: Tue Mar 10 18:06:42.997 2020 (UTC - 4:00)
System Uptime: 0 days 1:50:18.917
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
........................
For analysis of this file, run !analyze -v
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffff8001fa217d80, Physical Device Object of the stack
Arg3: fffff8007feb3c00, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff800202e829a0, The blocked IRP
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: ADDC
SYSTEM_PRODUCT_NAME: ADDC KBL DDR4
SYSTEM_SKU: ADDC-11C-16-128
SYSTEM_VERSION: 3.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 5.12
BIOS_DATE: 10/19/2018
BASEBOARD_MANUFACTURER: ADDC
BASEBOARD_PRODUCT: ADDC KBL DDR4
BASEBOARD_VERSION: 3.0
DUMP_TYPE: 2
BUGCHECK_P1: 3
BUGCHECK_P2: ffff8001fa217d80
BUGCHECK_P3: fffff8007feb3c00
BUGCHECK_P4: ffff800202e829a0
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: ACPI.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: ACPI
FAULTING_MODULE: fffff8007e8d0000 ACPI
CPU_COUNT: 8
CPU_MHZ: 840
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: a
CPU_MICROCODE: 6,8e,a,0 (F,M,S,R) SIG: 96'00000000 (cache) 96'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: DESKTOP-077IHRH
ANALYSIS_SESSION_TIME: 03-10-2020 19:11:38.0120
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
DPC_STACK_BASE: FFFFF8007FEB3FB0
STACK_TEXT:
fffff800`7feb3bc8 fffff800`7ceee7f7 : 00000000`0000009f 00000000`00000003 ffff8001`fa217d80 fffff800`7feb3c00 : nt!KeBugCheckEx
fffff800`7feb3bd0 fffff800`7ceee701 : ffff8002`025ef690 ffff8001`f84ea000 fffff800`78593100 fffff800`78593180 : nt!PopIrpWatchdogBugcheck+0xef
fffff800`7feb3c40 fffff800`7ccc1d59 : ffff8002`025ef6c8 fffff800`918c4ff0 f87c900f`00000003 0000000f`68ee39c7 : nt!PopIrpWatchdog+0x31
fffff800`7feb3c90 fffff800`7ccc0ab9 : 00000000`00000012 00000000`00989680 00000000`0003da4b 00000000`00000063 : nt!KiProcessExpiredTimerList+0x169
fffff800`7feb3d80 fffff800`7cdc93c5 : 00000000`00000000 fffff800`78593180 fffff800`7cbcc0e0 00000000`00000064 : nt!KiRetireDpcList+0x4e9
fffff800`7feb3fb0 fffff800`7cdc91b0 : 00000000`00000001 fffff800`7cb602cb 00000000`01000010 fffff800`7cb602cb : nt!KxRetireDpcList+0x5
fffffb8d`bfd126f0 fffff800`7cdc8a65 : 00000000`00000064 fffff800`7cdc4401 00000000`000003e8 fffffb8d`bfd127b0 : nt!KiDispatchInterruptContinue
fffffb8d`bfd12720 fffff800`7cdc4401 : 00000000`000003e8 fffffb8d`bfd127b0 fffff800`7cbcc0e0 fffffb8d`bfd127c0 : nt!KiDpcInterruptBypass+0x25
fffffb8d`bfd12730 fffff800`93971264 : fffff800`93974a1d 00000000`000003e7 00000000`00000060 fffffb8d`bfd12930 : nt!KiInterruptDispatchNoLockNoEtw+0xb1
fffffb8d`bfd128c8 fffff800`93974a1d : 00000000`000003e7 00000000`00000060 fffffb8d`bfd12930 fffff800`00000002 : i8042prt!I8xReadPortUchar+0x4
fffffb8d`bfd128d0 fffff800`93983d9c : 00000000`00020000 00000000`00000000 ffffffff`ffffd8f0 fffff800`9397e8e0 : i8042prt!I8xDrainOutputBuffer+0xd1
fffffb8d`bfd12920 fffff800`9398453b : 00000000`c0000001 00000000`00020000 00000000`c0000001 00000000`00000064 : i8042prt!I8xInitializeHardware+0x90
fffffb8d`bfd12990 fffff800`7cd02b0f : ffff8002`035fb220 00000000`c0000001 00000000`c0000001 00000000`00000000 : i8042prt!I8xReinitializeHardware+0x14b
fffffb8d`bfd12a00 fffff800`7ccf43c5 : ffff8001`f82b1a20 ffff8002`04bef040 fffff800`7cd02a10 00000000`0000000c : nt!IopProcessWorkItem+0xff
fffffb8d`bfd12a70 fffff800`7cc6bce5 : ffff8002`04bef040 00000000`00000080 ffff8001`f82b0340 00000000`00000080 : nt!ExpWorkerThread+0x105
fffffb8d`bfd12b10 fffff800`7cdc99ca : ffff9b81`ec480180 ffff8002`04bef040 fffff800`7cc6bc90 000001d1`83f4fe48 : nt!PspSystemThreadStartup+0x55
fffffb8d`bfd12b60 00000000`00000000 : fffffb8d`bfd13000 fffffb8d`bfd0c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: a1fd116e0c584322e4b33776c9854c25b9f8f6d9
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 80f7f3483dd4917828a93bb8c27303edd9d02a65
THREAD_SHA1_HASH_MOD: 03da033d24ecdcf2459079eb0d6820818763ff3d
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION: 10.0.18362.329
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x9F_3_i8042prt_IMAGE_ACPI.sys
BUCKET_ID: 0x9F_3_i8042prt_IMAGE_ACPI.sys
PRIMARY_PROBLEM_CLASS: 0x9F_3_i8042prt_IMAGE_ACPI.sys
TARGET_TIME: 2020-03-10T22:06:42.000Z
OSBUILD: 18362
OSSERVICEPACK: 693
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 19499
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9f_3_i8042prt_image_acpi.sys
FAILURE_ID_HASH: {a42f147e-922c-d9e0-658e-1c9f7b2cb9ff}
Followup: MachineOwner
---------
Can you assist?
Thank You, Roland
Continue reading...