N
NicholasWebb1
Guest
My PC has been crashing a bit lately. I ran the driver verifier and got the dump files, which pointed to the Steam streaming microphone driver being the culprit. I don't use it, so I just uninstalled the device and driver.
A few days later, I got another crash so I re-ran the verifier. However, with this dump file, I am getting mshidkmdf.sys as the culprit. This seems to be something related to touch functionality, but I can't find a device in the device manager that uses it to either uninstall or update. How do I resolve this issue?
6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
The IO manager has caught a misbehaving driver.
Arguments:
Arg1: 000000000000022e, The caller has completed a successful IRP_MJ_PNP instead of passing it down.
Arg2: fffff8007b7cab70, The address in the driver's code where the error was detected.
Arg3: ffff8001efc98d80, IRP address.
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 4390
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on REDACTED
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.mSec
Value: 6486
Key : Analysis.Memory.CommitPeak.Mb
Value: 78
Key : Analysis.System
Value: CreateObject
Key : WER.OS.Branch
Value: 19h1_release
Key : WER.OS.Timestamp
Value: 2019-03-18T12:02:00Z
Key : WER.OS.Version
Value: 10.0.18362.1
ADDITIONAL_XML: 1
OS_BUILD_LAYERS: 1
BUGCHECK_CODE: c9
BUGCHECK_P1: 22e
BUGCHECK_P2: fffff8007b7cab70
BUGCHECK_P3: ffff8001efc98d80
BUGCHECK_P4: 0
DRIVER_VERIFIER_IO_VIOLATION_TYPE: 22e
IRP_ADDRESS: ffff8001efc98d80
DEVICE_OBJECT: ffff8001e9ece060
DRIVER_OBJECT: ffff8001e9c07d40
IMAGE_NAME: mshidkmdf.sys
MODULE_NAME: mshidkmdf
FAULTING_MODULE: fffff808c8100000 mshidkmdf
BLACKBOXNTFS: 1 (!blackboxntfs)
PROCESS_NAME: System
STACK_TEXT:
ffffc902`72c59dc8 fffff800`7af766e3 : 00000000`000000c9 00000000`0000022e fffff800`7b7cab70 ffff8001`efc98d80 : nt!KeBugCheckEx
ffffc902`72c59dd0 fffff800`7af7d947 : 00000000`00000000 00000000`00000000 00000000`0000022e fffff800`7afc88c0 : nt!VerifierBugCheckIfAppropriate+0xdf
ffffc902`72c59e10 fffff800`7a92fd0f : 00000000`0000022e ffff8001`efc98d80 ffff8001`efc98d80 00000000`00000000 : nt!ViErrorFinishReport+0x117
ffffc902`72c59e70 fffff800`7af7d5ed : 00000000`00000001 00000000`00000000 ffffc902`00000000 00000000`00000000 : nt!ViErrorReport1+0x63
ffffc902`72c59f10 fffff800`7af881a8 : 00000000`00000000 00000004`00000002 00000000`00000000 00007fff`00000001 : nt!VfErrorReport1+0x9
ffffc902`72c59f40 fffff800`7af7d41c : ffff8001`e9b571c8 00000000`00000001 00000000`00000000 00000000`00001000 : nt!VfPnpVerifyIrpStackUpward+0x158
ffffc902`72c59fa0 fffff800`7af75f83 : ffff8001`efc98d80 00000000`00000000 00000000`00000001 ffff8001`e8668270 : nt!VfMajorVerifyIrpStackUpward+0x74
ffffc902`72c59ff0 fffff800`7af6b8f6 : ffff8001`efc98d80 fffff800`7a656dad ffffffff`00000000 00000000`00001000 : nt!IovpCompleteRequest2+0xe3
ffffc902`72c5a060 fffff800`7a6b56c9 : ffff8001`efc98d80 00000000`00000004 ffff343d`e3c22506 ffffc902`72c5a169 : nt!IovpLocalCompletionRoutine+0x96
ffffc902`72c5a0c0 fffff800`7af6b315 : ffff8001`efc98d80 ffffc902`72c5a200 00000000`00000018 ffff8001`e9b57150 : nt!IopfCompleteRequest+0x119
ffffc902`72c5a1d0 fffff800`7a82b7a9 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffc902`72c5a338 : nt!IovCompleteRequest+0x1e1
ffffc902`72c5a2c0 fffff800`7b730195 : 00000000`00000013 ffff8001`ece26ff0 fffff808`c8134000 00007ffe`132432f8 : nt!IofCompleteRequest+0x176229
ffffc902`72c5a2f0 fffff800`7af6f480 : 00000000`00000000 00000000`0000001b 00000000`00000288 ffff8001`efc98d80 : VerifierExt!IofCompleteRequest_wrapper+0x145
ffffc902`72c5a340 fffff808`c80f1585 : ffff8001`efc98ee0 00000000`00000288 ffff8001`efc98ee0 ffffa57c`fd800000 : nt!VerifierIofCompleteRequest+0x10
ffffc902`72c5a370 fffff800`7b7cad5d : ffff8001`efc98d80 00000000`00000000 ffff8001`e9c07ad0 ffff8001`e9c07ad0 : uvhid+0x1585
ffffc902`72c5a3a0 fffff800`7a7857aa : 00000000`00000000 ffff8001`e9c07ad0 fffff808`c812e178 ffff8001`e87f8388 : Wdf01000+0xad5d
ffffc902`72c5a400 fffff800`7af6b0a9 : ffff8001`efc98d80 ffff8001`e9c07ad0 fffff800`7af6d290 fffff800`7af7d0b6 : nt!IopfCallDriver+0x56
ffffc902`72c5a440 fffff800`7af78af8 : ffff8001`efc98d80 00000000`0000001b ffff8001`efc98d80 ffff8001`e87f82d0 : nt!IovCallDriver+0x275
ffffc902`72c5a480 fffff808`c81061d7 : ffff8001`df14dd30 fffff800`7af7cb06 08000000`00000001 fffff800`c00000bb : nt!VerifierIofCallDriver+0x18
ffffc902`72c5a4b0 fffff808`c8113939 : ffff8001`efc98d80 00000000`0000001b ffff8001`e9ece060 fffff800`7ac773c4 : mshidkmdf!HidKmdfPnp+0x97
ffffc902`72c5a4e0 fffff808`c813baf1 : 00000000`00000013 ffff8001`efc98d80 ffff8001`e9ece1b0 ffff8001`e9b57010 : HIDCLASS!HidpCallDriver+0xb9
ffffc902`72c5a550 fffff808`c813a2a1 : ffff8001`e9ece1b0 fffff808`c812e178 fffff808`c8134000 ffff8001`efc98d80 : HIDCLASS!HidpFdoPnp+0x141
ffffc902`72c5a5c0 fffff808`c81125e5 : ffff8001`e9ece1b0 00000000`00000000 00000000`0000001b fffff800`7ac773c4 : HIDCLASS!HidpIrpMajorPnp+0x71
ffffc902`72c5a600 fffff800`7a7857aa : 00000000`00000000 ffff8001`efc98d80 ffff8001`e9ece060 ffff8001`00000001 : HIDCLASS!HidpMajorHandler+0x1b5
ffffc902`72c5a690 fffff800`7af6b0a9 : ffff8001`efc98d80 ffff8001`e9ece060 ffff8001`efc98d80 fffff800`7af76f69 : nt!IopfCallDriver+0x56
ffffc902`72c5a6d0 fffff800`7a824b65 : ffff8001`e9ece060 ffffc902`72c5a7b0 ffffc902`72c5a800 ffff8001`e87f8200 : nt!IovCallDriver+0x275
ffffc902`72c5a710 fffff800`7ac773c4 : ffffc902`72c5a7b0 ffff8001`e9ece060 ffffc902`72c5a800 ffff8001`efc98d80 : nt!IofCallDriver+0x184ce5
ffffc902`72c5a750 fffff800`7ad0d99a : 00000000`c00000bb ffffc902`72c5a930 ffff8001`df14dd30 00000000`00000000 : nt!IopSynchronousCall+0xf8
ffffc902`72c5a7d0 fffff800`7ad0d87c : 00000000`00000000 ffffc902`72c5a930 00000000`00000000 ffffc902`72c5a939 : nt!PnpIrpQueryID+0x56
ffffc902`72c5a860 fffff800`7ad0ed2d : 00000000`00000000 ffffc902`72c5a939 00000000`00000001 00000000`00000001 : nt!PnpQueryID+0x34
ffffc902`72c5a8c0 fffff800`7ad088ed : ffff8001`df091970 ffffc902`00000001 00000000`00000000 00000000`00000000 : nt!PipProcessStartPhase3+0x165
ffffc902`72c5a9a0 fffff800`7ad8f198 : ffff8001`e7cfd700 ffffc902`72c5ab01 ffffc902`72c5aab0 fffff800`00000000 : nt!PipProcessDevNodeTree+0x375
ffffc902`72c5aa60 fffff800`7a76299e : 00000001`00000003 ffff8001`e7cfd760 ffffb581`00000000 ffff8001`e7cfd760 : nt!PiProcessStartSystemDevices+0x60
ffffc902`72c5aab0 fffff800`7a689965 : ffff8001`df158080 ffff8001`df0bf540 fffff800`7aa67280 ffff8001`ea876e38 : nt!PnpDeviceActionWorker+0x45e
ffffc902`72c5ab70 fffff800`7a724155 : ffff8001`df158080 00000000`00000080 ffff8001`df0e3340 00000000`00000080 : nt!ExpWorkerThread+0x105
ffffc902`72c5ac10 fffff800`7a7cf9c8 : ffffb581`8e50f180 ffff8001`df158080 fffff800`7a724100 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffc902`72c5ac60 00000000`00000000 : ffffc902`72c5b000 ffffc902`72c55000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0xc9_22e_VRF_IMAGE_mshidkmdf.sys
OS_VERSION: 10.0.18362.1
BUILDLAB_STR: 19h1_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {66dafdea-7599-7c2b-4872-d1e6b938a67b}
Followup: MachineOwner
Continue reading...
A few days later, I got another crash so I re-ran the verifier. However, with this dump file, I am getting mshidkmdf.sys as the culprit. This seems to be something related to touch functionality, but I can't find a device in the device manager that uses it to either uninstall or update. How do I resolve this issue?
6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
The IO manager has caught a misbehaving driver.
Arguments:
Arg1: 000000000000022e, The caller has completed a successful IRP_MJ_PNP instead of passing it down.
Arg2: fffff8007b7cab70, The address in the driver's code where the error was detected.
Arg3: ffff8001efc98d80, IRP address.
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 4390
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on REDACTED
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.mSec
Value: 6486
Key : Analysis.Memory.CommitPeak.Mb
Value: 78
Key : Analysis.System
Value: CreateObject
Key : WER.OS.Branch
Value: 19h1_release
Key : WER.OS.Timestamp
Value: 2019-03-18T12:02:00Z
Key : WER.OS.Version
Value: 10.0.18362.1
ADDITIONAL_XML: 1
OS_BUILD_LAYERS: 1
BUGCHECK_CODE: c9
BUGCHECK_P1: 22e
BUGCHECK_P2: fffff8007b7cab70
BUGCHECK_P3: ffff8001efc98d80
BUGCHECK_P4: 0
DRIVER_VERIFIER_IO_VIOLATION_TYPE: 22e
IRP_ADDRESS: ffff8001efc98d80
DEVICE_OBJECT: ffff8001e9ece060
DRIVER_OBJECT: ffff8001e9c07d40
IMAGE_NAME: mshidkmdf.sys
MODULE_NAME: mshidkmdf
FAULTING_MODULE: fffff808c8100000 mshidkmdf
BLACKBOXNTFS: 1 (!blackboxntfs)
PROCESS_NAME: System
STACK_TEXT:
ffffc902`72c59dc8 fffff800`7af766e3 : 00000000`000000c9 00000000`0000022e fffff800`7b7cab70 ffff8001`efc98d80 : nt!KeBugCheckEx
ffffc902`72c59dd0 fffff800`7af7d947 : 00000000`00000000 00000000`00000000 00000000`0000022e fffff800`7afc88c0 : nt!VerifierBugCheckIfAppropriate+0xdf
ffffc902`72c59e10 fffff800`7a92fd0f : 00000000`0000022e ffff8001`efc98d80 ffff8001`efc98d80 00000000`00000000 : nt!ViErrorFinishReport+0x117
ffffc902`72c59e70 fffff800`7af7d5ed : 00000000`00000001 00000000`00000000 ffffc902`00000000 00000000`00000000 : nt!ViErrorReport1+0x63
ffffc902`72c59f10 fffff800`7af881a8 : 00000000`00000000 00000004`00000002 00000000`00000000 00007fff`00000001 : nt!VfErrorReport1+0x9
ffffc902`72c59f40 fffff800`7af7d41c : ffff8001`e9b571c8 00000000`00000001 00000000`00000000 00000000`00001000 : nt!VfPnpVerifyIrpStackUpward+0x158
ffffc902`72c59fa0 fffff800`7af75f83 : ffff8001`efc98d80 00000000`00000000 00000000`00000001 ffff8001`e8668270 : nt!VfMajorVerifyIrpStackUpward+0x74
ffffc902`72c59ff0 fffff800`7af6b8f6 : ffff8001`efc98d80 fffff800`7a656dad ffffffff`00000000 00000000`00001000 : nt!IovpCompleteRequest2+0xe3
ffffc902`72c5a060 fffff800`7a6b56c9 : ffff8001`efc98d80 00000000`00000004 ffff343d`e3c22506 ffffc902`72c5a169 : nt!IovpLocalCompletionRoutine+0x96
ffffc902`72c5a0c0 fffff800`7af6b315 : ffff8001`efc98d80 ffffc902`72c5a200 00000000`00000018 ffff8001`e9b57150 : nt!IopfCompleteRequest+0x119
ffffc902`72c5a1d0 fffff800`7a82b7a9 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffc902`72c5a338 : nt!IovCompleteRequest+0x1e1
ffffc902`72c5a2c0 fffff800`7b730195 : 00000000`00000013 ffff8001`ece26ff0 fffff808`c8134000 00007ffe`132432f8 : nt!IofCompleteRequest+0x176229
ffffc902`72c5a2f0 fffff800`7af6f480 : 00000000`00000000 00000000`0000001b 00000000`00000288 ffff8001`efc98d80 : VerifierExt!IofCompleteRequest_wrapper+0x145
ffffc902`72c5a340 fffff808`c80f1585 : ffff8001`efc98ee0 00000000`00000288 ffff8001`efc98ee0 ffffa57c`fd800000 : nt!VerifierIofCompleteRequest+0x10
ffffc902`72c5a370 fffff800`7b7cad5d : ffff8001`efc98d80 00000000`00000000 ffff8001`e9c07ad0 ffff8001`e9c07ad0 : uvhid+0x1585
ffffc902`72c5a3a0 fffff800`7a7857aa : 00000000`00000000 ffff8001`e9c07ad0 fffff808`c812e178 ffff8001`e87f8388 : Wdf01000+0xad5d
ffffc902`72c5a400 fffff800`7af6b0a9 : ffff8001`efc98d80 ffff8001`e9c07ad0 fffff800`7af6d290 fffff800`7af7d0b6 : nt!IopfCallDriver+0x56
ffffc902`72c5a440 fffff800`7af78af8 : ffff8001`efc98d80 00000000`0000001b ffff8001`efc98d80 ffff8001`e87f82d0 : nt!IovCallDriver+0x275
ffffc902`72c5a480 fffff808`c81061d7 : ffff8001`df14dd30 fffff800`7af7cb06 08000000`00000001 fffff800`c00000bb : nt!VerifierIofCallDriver+0x18
ffffc902`72c5a4b0 fffff808`c8113939 : ffff8001`efc98d80 00000000`0000001b ffff8001`e9ece060 fffff800`7ac773c4 : mshidkmdf!HidKmdfPnp+0x97
ffffc902`72c5a4e0 fffff808`c813baf1 : 00000000`00000013 ffff8001`efc98d80 ffff8001`e9ece1b0 ffff8001`e9b57010 : HIDCLASS!HidpCallDriver+0xb9
ffffc902`72c5a550 fffff808`c813a2a1 : ffff8001`e9ece1b0 fffff808`c812e178 fffff808`c8134000 ffff8001`efc98d80 : HIDCLASS!HidpFdoPnp+0x141
ffffc902`72c5a5c0 fffff808`c81125e5 : ffff8001`e9ece1b0 00000000`00000000 00000000`0000001b fffff800`7ac773c4 : HIDCLASS!HidpIrpMajorPnp+0x71
ffffc902`72c5a600 fffff800`7a7857aa : 00000000`00000000 ffff8001`efc98d80 ffff8001`e9ece060 ffff8001`00000001 : HIDCLASS!HidpMajorHandler+0x1b5
ffffc902`72c5a690 fffff800`7af6b0a9 : ffff8001`efc98d80 ffff8001`e9ece060 ffff8001`efc98d80 fffff800`7af76f69 : nt!IopfCallDriver+0x56
ffffc902`72c5a6d0 fffff800`7a824b65 : ffff8001`e9ece060 ffffc902`72c5a7b0 ffffc902`72c5a800 ffff8001`e87f8200 : nt!IovCallDriver+0x275
ffffc902`72c5a710 fffff800`7ac773c4 : ffffc902`72c5a7b0 ffff8001`e9ece060 ffffc902`72c5a800 ffff8001`efc98d80 : nt!IofCallDriver+0x184ce5
ffffc902`72c5a750 fffff800`7ad0d99a : 00000000`c00000bb ffffc902`72c5a930 ffff8001`df14dd30 00000000`00000000 : nt!IopSynchronousCall+0xf8
ffffc902`72c5a7d0 fffff800`7ad0d87c : 00000000`00000000 ffffc902`72c5a930 00000000`00000000 ffffc902`72c5a939 : nt!PnpIrpQueryID+0x56
ffffc902`72c5a860 fffff800`7ad0ed2d : 00000000`00000000 ffffc902`72c5a939 00000000`00000001 00000000`00000001 : nt!PnpQueryID+0x34
ffffc902`72c5a8c0 fffff800`7ad088ed : ffff8001`df091970 ffffc902`00000001 00000000`00000000 00000000`00000000 : nt!PipProcessStartPhase3+0x165
ffffc902`72c5a9a0 fffff800`7ad8f198 : ffff8001`e7cfd700 ffffc902`72c5ab01 ffffc902`72c5aab0 fffff800`00000000 : nt!PipProcessDevNodeTree+0x375
ffffc902`72c5aa60 fffff800`7a76299e : 00000001`00000003 ffff8001`e7cfd760 ffffb581`00000000 ffff8001`e7cfd760 : nt!PiProcessStartSystemDevices+0x60
ffffc902`72c5aab0 fffff800`7a689965 : ffff8001`df158080 ffff8001`df0bf540 fffff800`7aa67280 ffff8001`ea876e38 : nt!PnpDeviceActionWorker+0x45e
ffffc902`72c5ab70 fffff800`7a724155 : ffff8001`df158080 00000000`00000080 ffff8001`df0e3340 00000000`00000080 : nt!ExpWorkerThread+0x105
ffffc902`72c5ac10 fffff800`7a7cf9c8 : ffffb581`8e50f180 ffff8001`df158080 fffff800`7a724100 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffc902`72c5ac60 00000000`00000000 : ffffc902`72c5b000 ffffc902`72c55000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0xc9_22e_VRF_IMAGE_mshidkmdf.sys
OS_VERSION: 10.0.18362.1
BUILDLAB_STR: 19h1_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {66dafdea-7599-7c2b-4872-d1e6b938a67b}
Followup: MachineOwner
Continue reading...