Automatic update service kills my computer

  • Thread starter Thread starter temmor
  • Start date Start date
"MowGreen [MVP]" <mowgreen@nowandzen.com> schrieb:

>> It is some days ago, but as I remember the KB927891 installed as normal
>
> But did it really install ? Only way to tell is to check msi31.dll which
> should now be at V 3.1.4000.4039

Well Remote Desktop isn't always available, you know? ;)

Bye,
Freu"<pssst> http://support.microsoft.com/kb/900638 </>"di
 
Thank you for helping me.....here is the status:

"Ottmar Freudenberger" wrote:

> "temmor" <temmor@discussions.microsoft.com> schrieb:
>
> > No, I do only use the firewall included in XP
> > As far as I know I do not have a "transition pack". My computer is running
> > quite standard XP.
>
> Hm.
>
> > And no, I have not any AOL software installed
>
> Okay, any/which AntiVirus software then? See
> http://support.microsoft.com/kb/822158 how to make sure it's not
> hindering Windows/Auto Update too much.

FSecure. The virus program was the first one to suspect when I got my
problem. I uninstalled the old version and installed the latest. But the
problem still was there when FSecure was uninstalled..
>
> Which applications are running in the background permanently?
>
Trough ms config I have tried to disable them all ....unsuccessfully.
Automatic update service still "freeze" everything
> > ....and the "netsh winsock reset" did not help.
>
> Sorry.
>
> > Is the "automatic update service" initiating any other services that might
> > be damaged?
>
> Have a look into the Event Viewer if there are any entries indicating
> something like this: Start -> Run -> eventvwr.msc [Hit Enter key]
>
Could not see anything obvious...
> You may also try the following:
> #1 Stop the Automatic Update Service (Start -> Run -> services.msc [Enter])
> #2 Open an command line via Start -> Run -> cmd [Enter]
> #3 Type the following line into the command line:
> cd %windir%\SoftwareDistribution\Datastore [Enter]
> #4 Now type the following commands:
> esentutl /p datastore.edb [Enter] - Ignore the warning message.
> #5 Now type the following:
> esentutl /d datastore.edb [Enter]
> #6 Close the command line by typing Exit and hit the [Enter] key once
> again.
> #7 Start the Automatic Update Service again.
>
I tried it....didn't help

> If that still doesn't help:
>
> #8 Stop the Automatic Update Service (Start -> Run -> services.msc [Enter])
> #9 Delete the content of the folder "\Windows\SoftwareDistribution\Datastore"
> in Windows Explorer.
> #10 Restart the Automatic Update Service again.

This didn't help either...

Any more ideas?

> HTH,
> Freudi
>
 
"MowGreen [MVP]" wrote:

> > It is some days ago, but as I remember the KB927891 installed as normal
>
> But did it really install ? Only way to tell is to check msi31.dll which
> should now be at V 3.1.4000.4039
> If both WUA and KB927891 are installed than security software is the
> most likely culprit ... either that or some nasty malware <w>

I have check the registry, and it seemed to be V 3.1.4000.4039 that was the
newest one.

Just to be sure i installed it once more....but it does not help. My problem
is still there.

temmor

>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Ottmar Freudenberger wrote:
>
> > "MowGreen [MVP]" <mowgreen@nowandzen.com> schrieb:
> >
> >
> >>Download and save KB927891, that is the second part of the fix, temmor:
> >
> >
> > Ehm, "It is some days ago, but as I remember the KB927891 installed as
> > normal" news:17B34EF8-C3B8-4201-91EB-E14D2CA5B395@microsoft.com
> >
> > FWIW,
> > Freudi
>
 
"temmor" <temmor@discussions.microsoft.com> schrieb:

>> Okay, any/which AntiVirus software then? See
>> http://support.microsoft.com/kb/822158 how to make sure it's not
>> hindering Windows/Auto Update too much.
>
> FSecure. The virus program was the first one to suspect when I got my
> problem. I uninstalled the old version and installed the latest. But the
> problem still was there when FSecure was uninstalled..

Did you configure FSecure the way mentioned in the MSKB article above?
See http://support.microsoft.com/kb/900638 too.

Bye,
Freudi
 
"Ottmar Freudenberger" wrote:

> "temmor" <temmor@discussions.microsoft.com> schrieb:
>
> >> Okay, any/which AntiVirus software then? See
> >> http://support.microsoft.com/kb/822158 how to make sure it's not
> >> hindering Windows/Auto Update too much.
> >
> > FSecure. The virus program was the first one to suspect when I got my
> > problem. I uninstalled the old version and installed the latest. But the
> > problem still was there when FSecure was uninstalled..
>
> Did you configure FSecure the way mentioned in the MSKB article above?
> See http://support.microsoft.com/kb/900638 too.
>

Some more time with me, the computer and the reset button.

I have tried to exclude the listed files from the virusscan.....but without
any result.

By the way, I could not find any Wsusscan.cab

Anyway, I do not think it is likely that my antivirus application is the
reason for the problem.The computer was still "freezing" when I had
uninstalled Fsecure (before upgrading to a newer version).

temmor


> Bye,
> Freudi
>
 
"temmor" <temmor@discussions.microsoft.com> schrieb:
> "Ottmar Freudenberger" wrote:
>> "temmor" <temmor@discussions.microsoft.com> schrieb:
>>
>> >> Okay, any/which AntiVirus software then? See
>> >> http://support.microsoft.com/kb/822158 how to make sure it's not
>> >> hindering Windows/Auto Update too much.
>> >
>> > FSecure. The virus program was the first one to suspect when I got my
>> > problem. I uninstalled the old version and installed the latest. But the
>> > problem still was there when FSecure was uninstalled..
>>
>> Did you configure FSecure the way mentioned in the MSKB article above?
>> See http://support.microsoft.com/kb/900638 too.
>>
>
> Some more time with me, the computer and the reset button.
>
> I have tried to exclude the listed files from the virusscan.....but without
> any result.
>
> By the way, I could not find any Wsusscan.cab

The very same applies to the \SoftwareDistribution folder and it's
subfolders.

> Anyway, I do not think it is likely that my antivirus application is the
> reason for the problem.The computer was still "freezing" when I had
> uninstalled Fsecure (before upgrading to a newer version).

Then it *may* be another application running in the background of your
system. It's *not* a general issue any longer with KB927891v3 and WUA3.0
installed. I'm sorry to be not a help in your situation but you can open
a call with MS's PSS and see if they can identify the problem on your
system and solve the problems you're seeing. In case you'll find a solution,
please post back into this thread. Thanks!

Good luck,
Freudi
 
You must log in or register to reply here.
Back
Top