Automatic update service kills my computer

  • Thread starter Thread starter temmor
  • Start date Start date
T

temmor

Guest
Hi!

I have a major problem. The automatic update servise causes my computer to
"freeze" 1-2 minutes after login. It is not possible to get in connection
with the computer at all. When the automatic update service is disabled
everything works fine (exept for a lot of messages about missing update, lack
of security etc)

I am running XP pro SP2, and the problem appeared sometime during this
summer when I was on vacation.

Is there anybody that can help me?

th
 
"temmor" <temmor@discussions.microsoft.com> schrieb:

> I have a major problem. The automatic update servise causes my computer to
> "freeze" 1-2 minutes after login. It is not possible to get in connection
> with the computer at all. When the automatic update service is disabled
> everything works fine (exept for a lot of messages about missing update, lack
> of security etc)
>
> I am running XP pro SP2, and the problem appeared sometime during this
> summer when I was on vacation.

http://support.microsoft.com/kb/927891/en-us may be what you're looking
for.

Bye,
Freudi
 
=?Utf-8?B?dGVtbW9y?= added these comments in the current
discussion du jour ...

> I have a major problem. The automatic update servise causes my
> computer to "freeze" 1-2 minutes after login. It is not
> possible to get in connection with the computer at all. When
> the automatic update service is disabled everything works fine
> (exept for a lot of messages about missing update, lack of
> security etc)
>
> I am running XP pro SP2, and the problem appeared sometime
> during this summer when I was on vacation.
>
> Is there anybody that can help me?

I don't fully understand your situtation. Are you saying that if
you allow Automatic Update to auto-update, you lock up but if you
go to MS's update center and manually download them, you're OK?

Next question: if this happened earlier this summer, why didn't
you track down which MS update is the culprit? It is most likely
that, or you added/updated a driver and/or installed/upgraded an
app. In any event, when something goes wrong, you fix it -
pronto! Trying to diagnose a problem 3 months later is going to
be really tough. For example, the simplest solution to a failure
as I describe is to uninstall the errant update or whatever
and/or roll your system back to the most recent RP.

Next, have you ran a VERY comprehensive malware scan using more
than a free AV utility or relying on MS's Malicious Software
Removal Tool? e.g., do you use Ad-Aware and Spybot Search &
Destroy at least? Do you have a NAT router and a software
firewall such as Zone Alarm to ensure that spyware or a trojan
hasn't invaded you? and, do you regularly do a FULL system scan
for malware with whatever AV app you have or an even better one,
like eTrust Pest Patrol? If not, get on the stick, it may save
your bacon some day.

But, back to your current dilemma. If no one thinks of anything
constructive above my verbal spanking, you could consider either
hiring somebody like the Geek Squad OR pay MS their fee for a
tech support call. If the problem is severe enough, they may be
able to help you. If they can't they refund your fee, which is in
the $34-45 range.

Finally, do you own and regularly use a good HD imaging utility
like Acronis True Image? This can copy all changed files
incrementally to your HD, an external HD (preferable) or optical
(least desirable), but more importantly, it can create a FULL
partition image of your C:\ that you can use to restore your
entire system, including Windows, your installed apps, and any of
your data you have on C:\ (I have zero data on C:\, mine is on D:
\ and E:\ so it doesn't get taken down by a Windows crash).
Lacking an imaging program, and I'd guess you don't have one, you
may have to do the nuke and reinstall shuffle of Windows.

But, take this one step at a time in a logical and methodical
fashion from least dangerous to most dangerous/agressive until
you fix it. THEN start taking steps to prevent future meltdowns.

Now that I've whipped you into a pulp, for which I apologize but
I needed to get your attention, please describe in more detail
what happened when, how you first noticed it, something about
your system, what updates you think may be at fault, things you
have added/updated, new HW or SW, etc. There can be LOTS of
interlocking dependencies that can cause a distantly side-effect
problem not easily reconizable, thus tought to diagnose.

Good luck!


--
HP, aka Jerry
 
I have tried that one.....it does not help.....

"Ottmar Freudenberger" wrote:

> "temmor" <temmor@discussions.microsoft.com> schrieb:
>
> > I have a major problem. The automatic update servise causes my computer to
> > "freeze" 1-2 minutes after login. It is not possible to get in connection
> > with the computer at all. When the automatic update service is disabled
> > everything works fine (exept for a lot of messages about missing update, lack
> > of security etc)
> >
> > I am running XP pro SP2, and the problem appeared sometime during this
> > summer when I was on vacation.
>
> http://support.microsoft.com/kb/927891/en-us may be what you're looking
> for.
>
> Bye,
> Freudi
>
 
I have tried that one...does not help...

terjem

"Ottmar Freudenberger" wrote:

> "temmor" <temmor@discussions.microsoft.com> schrieb:
>
> > I have a major problem. The automatic update servise causes my computer to
> > "freeze" 1-2 minutes after login. It is not possible to get in connection
> > with the computer at all. When the automatic update service is disabled
> > everything works fine (exept for a lot of messages about missing update, lack
> > of security etc)
> >
> > I am running XP pro SP2, and the problem appeared sometime during this
> > summer when I was on vacation.
>
> http://support.microsoft.com/kb/927891/en-us may be what you're looking
> for.
>
> Bye,
> Freudi
>
 
"temmor" <temmor@discussions.microsoft.com> schrieb:

>> http://support.microsoft.com/kb/927891/en-us may be what you're looking
>> for.

> I have tried that one.....it does not help.....

Both updates, KB927891 *and* Windows Update Agent 3.0?

Bye,
Freudi
 
"HEMI-Powered" wrote:

> =?Utf-8?B?dGVtbW9y?= added these comments in the current
> discussion du jour ...
>
> > I have a major problem. The automatic update servise causes my
> > computer to "freeze" 1-2 minutes after login. It is not
> > possible to get in connection with the computer at all. When
> > the automatic update service is disabled everything works fine
> > (exept for a lot of messages about missing update, lack of
> > security etc)
> >
> > I am running XP pro SP2, and the problem appeared sometime
> > during this summer when I was on vacation.
> >
> > Is there anybody that can help me?
>

Thank you for your suggestion. Here are some more explaination:

> I don't fully understand your situtation. Are you saying that if
> you allow Automatic Update to auto-update, you lock up but if you
> go to MS's update center and manually download them, you're OK?
>
I say that my computer "freezes" after 1-2 minutes. When I use msconfig and
disables automatic update service, and then restarts the computer everything
works fine (except some warnings about disabled automatic update etc.)

When I try to update trough the menu system it seems like I still need the
automatic update service?

> Next question: if this happened earlier this summer, why didn't
> you track down which MS update is the culprit? It is most likely
> that, or you added/updated a driver and/or installed/upgraded an
> app. In any event, when something goes wrong, you fix it -
> pronto! Trying to diagnose a problem 3 months later is going to
> be really tough. For example, the simplest solution to a failure
> as I describe is to uninstall the errant update or whatever
> and/or roll your system back to the most recent RP.

BECAUSE I was away from home June 16-July 17. The problem was noticed when I
came back home (probably caused by updates from MS). However, it was
difficult to find the reason for my problem at thet time...because I was
leaving and was not returning until August 11th!!!
I can not stay home all the summer to be ready to clean up the mess
Microsoft might do to my computer!

By the way, I tried a aystem restore but it did not change anything


>
> Next, have you ran a VERY comprehensive malware scan using more
> than a free AV utility or relying on MS's Malicious Software
> Removal Tool? e.g., do you use Ad-Aware and Spybot Search &
> Destroy at least? Do you have a NAT router and a software
> firewall such as Zone Alarm to ensure that spyware or a trojan
> hasn't invaded you? and, do you regularly do a FULL system scan
> for malware with whatever AV app you have or an even better one,
> like eTrust Pest Patrol? If not, get on the stick, it may save
> your bacon some day.

Yes, I have run Ad-Aware and F-secure 7.0. for full system check

>
> But, back to your current dilemma. If no one thinks of anything
> constructive above my verbal spanking, you could consider either
> hiring somebody like the Geek Squad OR pay MS their fee for a
> tech support call. If the problem is severe enough, they may be
> able to help you. If they can't they refund your fee, which is in
> the $34-45 range.

Im not very happy with paying MS to fix a problem that seems to be
introduced by MS....

>
> Finally, do you own and regularly use a good HD imaging utility
> like Acronis True Image? This can copy all changed files
> incrementally to your HD, an external HD (preferable) or optical
> (least desirable), but more importantly, it can create a FULL
> partition image of your C:\ that you can use to restore your
> entire system, including Windows, your installed apps, and any of
> your data you have on C:\ (I have zero data on C:\, mine is on D:
> \ and E:\ so it doesn't get taken down by a Windows crash).
> Lacking an imaging program, and I'd guess you don't have one, you
> may have to do the nuke and reinstall shuffle of Windows.
>
No, I only have backup of my data files. My experience is that it is
difficult to make the operating system work 100% based on some backup. But I
might have to reconsider this...

> But, take this one step at a time in a logical and methodical
> fashion from least dangerous to most dangerous/agressive until
> you fix it. THEN start taking steps to prevent future meltdowns.

When automatic update service is disabled everything works fine. The problem
probably appeared when the computer received some automatic uptates when it
was turned on June 18th. So, when the automatic uptades acts like a virus it
might be best to keep it disabled?

> Now that I've whipped you into a pulp, for which I apologize but
> I needed to get your attention, please describe in more detail
> what happened when, how you first noticed it, something about
> your system, what updates you think may be at fault, things you
> have added/updated, new HW or SW, etc. There can be LOTS of
> interlocking dependencies that can cause a distantly side-effect
> problem not easily reconizable, thus tought to diagnose.

As you can see from the above writings the problem appeard when using the
computer June 18th (after it had been turned of for a month). And the only
thing installed this day is probably som updates from MS.

A Question: Is the automatic update service depending on some other services
that might be corrupted?

temmor

>
> Good luck!
>
>
> --
> HP, aka Jerry
>
 
"HEMI-Powered" wrote:

> =?Utf-8?B?dGVtbW9y?= added these comments in the current
> discussion du jour ...
>
> > I have a major problem. The automatic update servise causes my
> > computer to "freeze" 1-2 minutes after login. It is not
> > possible to get in connection with the computer at all. When
> > the automatic update service is disabled everything works fine
> > (exept for a lot of messages about missing update, lack of
> > security etc)
> >
> > I am running XP pro SP2, and the problem appeared sometime
> > during this summer when I was on vacation.
> >
> > Is there anybody that can help me?
>

Thank you for your suggestion. Here are some more explaination:

> I don't fully understand your situtation. Are you saying that if
> you allow Automatic Update to auto-update, you lock up but if you
> go to MS's update center and manually download them, you're OK?
>
I say that my computer "freezes" after 1-2 minutes. When I use msconfig and
disables automatic update service, and then restarts the computer everything
works fine (except some warnings about disabled automatic update etc.)

When I try to update trough the menu system it seems like I still need the
automatic update service?

> Next question: if this happened earlier this summer, why didn't
> you track down which MS update is the culprit? It is most likely
> that, or you added/updated a driver and/or installed/upgraded an
> app. In any event, when something goes wrong, you fix it -
> pronto! Trying to diagnose a problem 3 months later is going to
> be really tough. For example, the simplest solution to a failure
> as I describe is to uninstall the errant update or whatever
> and/or roll your system back to the most recent RP.

BECAUSE I was away from home June 16-July 17. The problem was noticed when I
came back home (probably caused by updates from MS). However, it was
difficult to find the reason for my problem at thet time...because I was
leaving and was not returning until August 11th!!!
I can not stay home all the summer to be ready to clean up the mess
Microsoft might do to my computer!

By the way, I tried a aystem restore but it did not change anything


>
> Next, have you ran a VERY comprehensive malware scan using more
> than a free AV utility or relying on MS's Malicious Software
> Removal Tool? e.g., do you use Ad-Aware and Spybot Search &
> Destroy at least? Do you have a NAT router and a software
> firewall such as Zone Alarm to ensure that spyware or a trojan
> hasn't invaded you? and, do you regularly do a FULL system scan
> for malware with whatever AV app you have or an even better one,
> like eTrust Pest Patrol? If not, get on the stick, it may save
> your bacon some day.

Yes, I have run Ad-Aware and F-secure 7.0. for full system check

>
> But, back to your current dilemma. If no one thinks of anything
> constructive above my verbal spanking, you could consider either
> hiring somebody like the Geek Squad OR pay MS their fee for a
> tech support call. If the problem is severe enough, they may be
> able to help you. If they can't they refund your fee, which is in
> the $34-45 range.

Im not very happy with paying MS to fix a problem that seems to be
introduced by MS....

>
> Finally, do you own and regularly use a good HD imaging utility
> like Acronis True Image? This can copy all changed files
> incrementally to your HD, an external HD (preferable) or optical
> (least desirable), but more importantly, it can create a FULL
> partition image of your C:\ that you can use to restore your
> entire system, including Windows, your installed apps, and any of
> your data you have on C:\ (I have zero data on C:\, mine is on D:
> \ and E:\ so it doesn't get taken down by a Windows crash).
> Lacking an imaging program, and I'd guess you don't have one, you
> may have to do the nuke and reinstall shuffle of Windows.
>
No, I only have backup of my data files. My experience is that it is
difficult to make the operating system work 100% based on some backup. But I
might have to reconsider this...

> But, take this one step at a time in a logical and methodical
> fashion from least dangerous to most dangerous/agressive until
> you fix it. THEN start taking steps to prevent future meltdowns.

When automatic update service is disabled everything works fine. The problem
probably appeared when the computer received some automatic uptates when it
was turned on June 18th. So, when the automatic uptades acts like a virus it
might be best to keep it disabled?

> Now that I've whipped you into a pulp, for which I apologize but
> I needed to get your attention, please describe in more detail
> what happened when, how you first noticed it, something about
> your system, what updates you think may be at fault, things you
> have added/updated, new HW or SW, etc. There can be LOTS of
> interlocking dependencies that can cause a distantly side-effect
> problem not easily reconizable, thus tought to diagnose.

As you can see from the above writings the problem appeard when using the
computer June 18th (after it had been turned of for a month). And the only
thing installed this day is probably som updates from MS.

A Question: Is the automatic update service depending on some other services
that might be corrupted?

temmor

>
> Good luck!
>
>
> --
> HP, aka Jerry
>
 
"HEMI-Powered" wrote:

> =?Utf-8?B?dGVtbW9y?= added these comments in the current
> discussion du jour ...
>
> > I have a major problem. The automatic update servise causes my
> > computer to "freeze" 1-2 minutes after login. It is not
> > possible to get in connection with the computer at all. When
> > the automatic update service is disabled everything works fine
> > (exept for a lot of messages about missing update, lack of
> > security etc)
> >
> > I am running XP pro SP2, and the problem appeared sometime
> > during this summer when I was on vacation.
> >
> > Is there anybody that can help me?
>

Thank you for your suggestion. Here are some more explaination:

> I don't fully understand your situtation. Are you saying that if
> you allow Automatic Update to auto-update, you lock up but if you
> go to MS's update center and manually download them, you're OK?
>
I say that my computer "freezes" after 1-2 minutes. When I use msconfig and
disables automatic update service, and then restarts the computer everything
works fine (except some warnings about disabled automatic update etc.)

When I try to update trough the menu system it seems like I still need the
automatic update service?

> Next question: if this happened earlier this summer, why didn't
> you track down which MS update is the culprit? It is most likely
> that, or you added/updated a driver and/or installed/upgraded an
> app. In any event, when something goes wrong, you fix it -
> pronto! Trying to diagnose a problem 3 months later is going to
> be really tough. For example, the simplest solution to a failure
> as I describe is to uninstall the errant update or whatever
> and/or roll your system back to the most recent RP.

BECAUSE I was away from home June 16-July 17. The problem was noticed when I
came back home (probably caused by updates from MS). However, it was
difficult to find the reason for my problem at thet time...because I was
leaving and was not returning until August 11th!!!
I can not stay home all the summer to be ready to clean up the mess
Microsoft might do to my computer!

By the way, I tried a aystem restore but it did not change anything


>
> Next, have you ran a VERY comprehensive malware scan using more
> than a free AV utility or relying on MS's Malicious Software
> Removal Tool? e.g., do you use Ad-Aware and Spybot Search &
> Destroy at least? Do you have a NAT router and a software
> firewall such as Zone Alarm to ensure that spyware or a trojan
> hasn't invaded you? and, do you regularly do a FULL system scan
> for malware with whatever AV app you have or an even better one,
> like eTrust Pest Patrol? If not, get on the stick, it may save
> your bacon some day.

Yes, I have run Ad-Aware and F-secure 7.0. for full system check

>
> But, back to your current dilemma. If no one thinks of anything
> constructive above my verbal spanking, you could consider either
> hiring somebody like the Geek Squad OR pay MS their fee for a
> tech support call. If the problem is severe enough, they may be
> able to help you. If they can't they refund your fee, which is in
> the $34-45 range.

Im not very happy with paying MS to fix a problem that seems to be
introduced by MS....

>
> Finally, do you own and regularly use a good HD imaging utility
> like Acronis True Image? This can copy all changed files
> incrementally to your HD, an external HD (preferable) or optical
> (least desirable), but more importantly, it can create a FULL
> partition image of your C:\ that you can use to restore your
> entire system, including Windows, your installed apps, and any of
> your data you have on C:\ (I have zero data on C:\, mine is on D:
> \ and E:\ so it doesn't get taken down by a Windows crash).
> Lacking an imaging program, and I'd guess you don't have one, you
> may have to do the nuke and reinstall shuffle of Windows.
>
No, I only have backup of my data files. My experience is that it is
difficult to make the operating system work 100% based on some backup. But I
might have to reconsider this...

> But, take this one step at a time in a logical and methodical
> fashion from least dangerous to most dangerous/agressive until
> you fix it. THEN start taking steps to prevent future meltdowns.

When automatic update service is disabled everything works fine. The problem
probably appeared when the computer received some automatic uptates when it
was turned on June 18th. So, when the automatic uptades acts like a virus it
might be best to keep it disabled?

> Now that I've whipped you into a pulp, for which I apologize but
> I needed to get your attention, please describe in more detail
> what happened when, how you first noticed it, something about
> your system, what updates you think may be at fault, things you
> have added/updated, new HW or SW, etc. There can be LOTS of
> interlocking dependencies that can cause a distantly side-effect
> problem not easily reconizable, thus tought to diagnose.

As you can see from the above writings the problem appeard when using the
computer June 18th (after it had been turned of for a month). And the only
thing installed this day is probably som updates from MS.

A Question: Is the automatic update service depending on some other services
that might be corrupted?

temmor

>
> Good luck!
>
>
> --
> HP, aka Jerry
>
 
"Ottmar Freudenberger" wrote:

> "temmor" <temmor@discussions.microsoft.com> schrieb:
>
> >> http://support.microsoft.com/kb/927891/en-us may be what you're looking
> >> for.
>
> > I have tried that one.....it does not help.....
>
> Both updates, KB927891 *and* Windows Update Agent 3.0?

It is some days ago, but as I remember the KB927891 installed as normal, but
when it came to Windows Update Agent 3.0 I got the message that this was
already installed (and I did not get an option to reinstall it...)

temmor
>
> Bye,
> Freudi
>
 
Prior to installing the latest version of the Windows Update Agent you
should stop the Automatic Updates service to avoid that error message -
Start > Run > type in

net stop wuauserv
Click OK or press Enter
IF the message still comes up, then suggest you move
WindowsUpdateAgent30-x86.exe to the root drive [the drive where WINDOWS
is installed to], usually C:\
Then click Start > Run > click the Browse button, locate
WindowsUpdateAgent30-x86.exe on C:\, and then click the Open button
The Open: line will now look like

"C:\WindowsUpdateAgent30-x86.exe"
Left click once after the last " , press the Space Bar once, and then
add this

/wuforce

The command will now appear as

"C:\WindowsUpdateAgent30-x86.exe" /wuforce
Click OK or press Enter

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



temmor wrote:

>
> "Ottmar Freudenberger" wrote:
>
>
>>"temmor" <temmor@discussions.microsoft.com> schrieb:
>>
>>
>>>>http://support.microsoft.com/kb/927891/en-us may be what you're looking
>>>>for.
>>
>>>I have tried that one.....it does not help.....
>>
>>Both updates, KB927891 *and* Windows Update Agent 3.0?
>
>
> It is some days ago, but as I remember the KB927891 installed as normal, but
> when it came to Windows Update Agent 3.0 I got the message that this was
> already installed (and I did not get an option to reinstall it...)
>
> temmor
>
>>Bye,
>>Freudi
>>
 
"temmor" <temmor@discussions.microsoft.com> schrieb:

> It is some days ago, but as I remember the KB927891 installed as normal, but
> when it came to Windows Update Agent 3.0 I got the message that this was
> already installed (and I did not get an option to reinstall it...)

Okay, any Personal Firewall software installed then? And/or a "Transition
Pack" to change the outlook of Windows XP fundamentaly? And/or AOL-Soft-
ware?

You may give "netsh winsock reset" a try which you enter under "Run" in
the Start menu and click OK. Afterwards restart Windows please and see,
if that helps.

Bye,
Freudi
 
"MowGreen [MVP]" wrote:

> Prior to installing the latest version of the Windows Update Agent you
> should stop the Automatic Updates service to avoid that error message -
> Start > Run > type in
>
> net stop wuauserv
> Click OK or press Enter
> IF the message still comes up, then suggest you move
> WindowsUpdateAgent30-x86.exe to the root drive [the drive where WINDOWS
> is installed to], usually C:\
> Then click Start > Run > click the Browse button, locate
> WindowsUpdateAgent30-x86.exe on C:\, and then click the Open button
> The Open: line will now look like
>
> "C:\WindowsUpdateAgent30-x86.exe"
> Left click once after the last " , press the Space Bar once, and then
> add this
>
> /wuforce
>
> The command will now appear as
>
> "C:\WindowsUpdateAgent30-x86.exe" /wuforce
> Click OK or press Enter

Thanks, the last suggestion helpt for the installation of Windows Update
Agent. HOWEVER, as soon as this service is installed and started the computer
dies slowly (1-3 minutes)
First it is slow to move windows on the screen, and eventually everything
stops. And there is no response from the keyboard.
The windows task manager shows no indication on increase in the use of
processor or memory, and the hard disk is silent...

When i disable the automatic update again (and reboot) everything works fine

For me it looks like it is version 3.0 of the windows update agent (or a
process started by this) that causes the problem. The problem appeared for
the first time after ver 3.0 was released

temmor
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> temmor wrote:
>
> >
> > "Ottmar Freudenberger" wrote:
> >
> >
> >>"temmor" <temmor@discussions.microsoft.com> schrieb:
> >>
> >>
> >>>>http://support.microsoft.com/kb/927891/en-us may be what you're looking
> >>>>for.
> >>
> >>>I have tried that one.....it does not help.....
> >>
> >>Both updates, KB927891 *and* Windows Update Agent 3.0?
> >
> >
> > It is some days ago, but as I remember the KB927891 installed as normal, but
> > when it came to Windows Update Agent 3.0 I got the message that this was
> > already installed (and I did not get an option to reinstall it...)
> >
> > temmor
> >
> >>Bye,
> >>Freudi
> >>
>
 
Thanks, for your suggestions. I finally managed to install ver 3.0 of windows
update agent.

HOWEVER, as soon as this service is installed and started, the computer dies
slowly (1-3 minutes)
First it is slow to move windows on the screen, and eventually everything
stops. And there is no response from the keyboard.
The windows task manager shows no indication on increase in the use of
processor or memory, and the hard disk is silent...

When I disable the automatic update again (and reboot) everything works fine

For me it looks like it is version 3.0 of the windows update agent (or a
process started by this) that causes the problem. The problem appeared for
the first time after ver 3.0 was released

temmor


"Ottmar Freudenberger" wrote:

> "temmor" <temmor@discussions.microsoft.com> schrieb:
>
> > It is some days ago, but as I remember the KB927891 installed as normal, but
> > when it came to Windows Update Agent 3.0 I got the message that this was
> > already installed (and I did not get an option to reinstall it...)
>
> Okay, any Personal Firewall software installed then? And/or a "Transition
> Pack" to change the outlook of Windows XP fundamentaly? And/or AOL-Soft-
> ware?
>
> You may give "netsh winsock reset" a try which you enter under "Run" in
> the Start menu and click OK. Afterwards restart Windows please and see,
> if that helps.
>
> Bye,
> Freudi
>
 
"temmor" <temmor@discussions.microsoft.com> schrieb:

>> Okay, any Personal Firewall software installed then? And/or a "Transition
>> Pack" to change the outlook of Windows XP fundamentaly? And/or AOL-Soft-
>> ware?
>>
>> You may give "netsh winsock reset" a try which you enter under "Run" in
>> the Start menu and click OK. Afterwards restart Windows please and see,
>> if that helps.

> Thanks, for your suggestions. I finally managed to install ver 3.0 of windows
> update agent.

Ehm, pardon, but answering the questions above may help solving your
problem completely.

Bye,
Freudi
 
"Ottmar Freudenberger" wrote:

> "temmor" <temmor@discussions.microsoft.com> schrieb:
>
> >> Okay, any Personal Firewall software installed then? And/or a "Transition
> >> Pack" to change the outlook of Windows XP fundamentaly? And/or AOL-Soft-
> >> ware?
> >>
> >> You may give "netsh winsock reset" a try which you enter under "Run" in
> >> the Start menu and click OK. Afterwards restart Windows please and see,
> >> if that helps.
>
> > Thanks, for your suggestions. I finally managed to install ver 3.0 of windows
> > update agent.
>
> Ehm, pardon, but answering the questions above may help solving your
> problem completely.
>
No, I do only use the firewall included in XP
As far as I know I do not have a "transition pack". My computer is running
quite standard XP.
And no, I have not any AOL software installed

.....and the "netsh winsock reset" did not help.

Any other sUggestions?
Is the "automatic update service" initiating any other services that might
be damaged?

terjem



>
 
"temmor" <temmor@discussions.microsoft.com> schrieb:

> No, I do only use the firewall included in XP
> As far as I know I do not have a "transition pack". My computer is running
> quite standard XP.

Hm.

> And no, I have not any AOL software installed

Okay, any/which AntiVirus software then? See
http://support.microsoft.com/kb/822158 how to make sure it's not
hindering Windows/Auto Update too much.

Which applications are running in the background permanently?

> ....and the "netsh winsock reset" did not help.

Sorry.

> Is the "automatic update service" initiating any other services that might
> be damaged?

Have a look into the Event Viewer if there are any entries indicating
something like this: Start -> Run -> eventvwr.msc [Hit Enter key]

You may also try the following:
#1 Stop the Automatic Update Service (Start -> Run -> services.msc [Enter])
#2 Open an command line via Start -> Run -> cmd [Enter]
#3 Type the following line into the command line:
cd %windir%\SoftwareDistribution\Datastore [Enter]
#4 Now type the following commands:
esentutl /p datastore.edb [Enter] - Ignore the warning message.
#5 Now type the following:
esentutl /d datastore.edb [Enter]
#6 Close the command line by typing Exit and hit the [Enter] key once
again.
#7 Start the Automatic Update Service again.

If that still doesn't help:

#8 Stop the Automatic Update Service (Start -> Run -> services.msc [Enter])
#9 Delete the content of the folder "\Windows\SoftwareDistribution\Datastore"
in Windows Explorer.
#10 Restart the Automatic Update Service again.

HTH,
Freudi
 
Download and save KB927891, that is the second part of the fix, temmor:

When you use Automatic Updates to scan for updates or to apply updates
to applications that use Windows Installer, you experience issues that
involve the Svchost.exe process
http://support.microsoft.com/kb/932494

KB927891 , for x86-32bit versions of XP, can be downloaded from:
http://www.microsoft.com/downloads/...CD-A0B9-497E-8A89-404327772E5A&displaylang=en

When the download completes close all open programs and browsers
Now run WindowsXP-KB927891-v3-x86-ENU.exe
Restart the system

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



temmor wrote:

>
> "Ottmar Freudenberger" wrote:
>
>
>>"temmor" <temmor@discussions.microsoft.com> schrieb:
>>
>>
>>>>Okay, any Personal Firewall software installed then? And/or a "Transition
>>>>Pack" to change the outlook of Windows XP fundamentaly? And/or AOL-Soft-
>>>>ware?
>>>>
>>>>You may give "netsh winsock reset" a try which you enter under "Run" in
>>>>the Start menu and click OK. Afterwards restart Windows please and see,
>>>>if that helps.
>>
>>>Thanks, for your suggestions. I finally managed to install ver 3.0 of windows
>>>update agent.
>>
>>Ehm, pardon, but answering the questions above may help solving your
>>problem completely.
>>
>
> No, I do only use the firewall included in XP
> As far as I know I do not have a "transition pack". My computer is running
> quite standard XP.
> And no, I have not any AOL software installed
>
> ....and the "netsh winsock reset" did not help.
>
> Any other sUggestions?
> Is the "automatic update service" initiating any other services that might
> be damaged?
>
> terjem
>
>
>
>
 
"MowGreen [MVP]" <mowgreen@nowandzen.com> schrieb:

> Download and save KB927891, that is the second part of the fix, temmor:

Ehm, "It is some days ago, but as I remember the KB927891 installed as
normal" news:17B34EF8-C3B8-4201-91EB-E14D2CA5B395@microsoft.com

FWIW,
Freudi
 
> It is some days ago, but as I remember the KB927891 installed as normal

But did it really install ? Only way to tell is to check msi31.dll which
should now be at V 3.1.4000.4039
If both WUA and KB927891 are installed than security software is the
most likely culprit ... either that or some nasty malware <w>

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Ottmar Freudenberger wrote:

> "MowGreen [MVP]" <mowgreen@nowandzen.com> schrieb:
>
>
>>Download and save KB927891, that is the second part of the fix, temmor:
>
>
> Ehm, "It is some days ago, but as I remember the KB927891 installed as
> normal" news:17B34EF8-C3B8-4201-91EB-E14D2CA5B395@microsoft.com
>
> FWIW,
> Freudi
 
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