M
Mohammed Golam Noor
Guest
I lost my wifi connection after updated Windows 10
I tried to solved from every angle, but I could not solve, any body faces such problem.
Regards,
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Wi-Fi driver information:
Description . . . . . . . . . . : Intel(R) Wireless-AC 9560 160MHz
Manufacturer . . . . . . . . . : Intel Corporation
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 20.50.0.5
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\netwtw06.inf
Inf File Date . . . . . . . . . : Tuesday, March 19, 2019 4:43:34 AM
Section Name . . . . . . . . . : Install_MPCIEX_DELLM2CRF2_9560_AC_2x2_HMC_WINT_64_AC
Hardware ID . . . . . . . . . . : pci\ven_8086&dev_a370&subsys_40308086
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 64319307-ff66-4d46-b684-037f44be203b
Interface name: Intel(R) Wireless-AC 9560 160MHz
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 3
List of visible access point(s): 35 item(s) total, 35 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
94-B4-0F-32-C3-C0 Infra <unknown> -84 11 NTT_Employee
A0-2B-B8-70-52-23 Infra g -86 6 HP-Print-23-Officejet Pro 8620
D8-9D-67-3A-15-12 Infra g -90 6 HP-Print-12-Officejet 6700
94-B4-0F-32-C4-C2 Infra <unknown> -66 6 office
94-B4-0F-32-D4-C0 Infra <unknown> -83 1 NTT_Employee
94-B4-0F-32-61-60 Infra <unknown> -89 1 NTT_Employee
62-02-71-91-E3-71 Infra <unknown> -53 1 (Unnamed Network)
94-B4-0F-32-C3-C2 Infra <unknown> -85 11 office
94-B4-0F-32-C4-C0 Infra <unknown> -65 6 NTT_Employee
B0-38-29-04-1C-9B Infra <unknown> -79 1 Connect_4G_mini
94-B4-0F-32-C3-D2 Infra <unknown> -83 5805000 office
94-B4-0F-32-C3-D1 Infra <unknown> -85 5805000 NTT_Guest
DA-9C-67-5F-E4-3F Infra <unknown> -71 11 DIRECT-3f-HP M477 LaserJet
D0-13-FD-3E-23-A8 Infra <unknown> -65 11 V20_8098
D8-C7-C8-5E-FA-DA Infra <unknown> -52 5580000 office
D8-C7-C8-5E-FA-D8 Infra <unknown> -53 5580000 NTT_Employee
32-3A-64-D9-95-7C Infra <unknown> -55 5765000 DIRECT-AmALImsTB
48-FD-A3-17-AF-60 Infra <unknown> -64 1 Simon
D8-C7-C8-5E-FA-D0 Infra <unknown> -41 11 NTT_Employee
94-B4-0F-32-C4-D0 Infra <unknown> -62 5220000 NTT_Employee
0E-EC-DA-36-87-27 Infra <unknown> -81 5180000 POS-Testing
1E-EC-DA-36-87-27 Infra <unknown> -81 5180000 Test
FE-EC-DA-36-87-27 Infra <unknown> -80 5180000 geidea
AC-A3-1E-CD-64-92 Infra <unknown> -46 5765000 office
AC-A3-1E-CD-64-90 Infra <unknown> -46 5765000 NTT_Employee
94-B4-0F-32-C4-D2 Infra <unknown> -62 5220000 office
FE-EC-DA-1E-4C-9C Infra <unknown> -70 5240000 geidea
FC-EC-DA-1E-4C-9C Infra <unknown> -70 5240000 G-Guest
0E-EC-DA-1E-4C-9C Infra <unknown> -71 5240000 POS-Testing
82-02-71-91-E3-72 Infra <unknown> -59 5180000 Zhone5G_E371
8A-02-71-71-BE-A3 Infra <unknown> -62 5180000 Zhone5G_BEA2
FC-EC-DA-36-87-27 Infra <unknown> -81 5180000 G-Guest
AC-A3-1E-CD-64-80 Infra <unknown> -50 1 NTT_Employee
AC-A3-1E-CD-64-82 Infra <unknown> -53 1 office
D8-C7-C8-5E-FA-D2 Infra <unknown> -41 11 office
Connection History
Information for Auto Configuration ID 3
List of visible networks: 17 item(s) total, 17 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 93 Yes NTT_Employee
Infra g Yes 24 Yes HP-Print-23-Officejet Pro 8620
Infra g No 16 Yes HP-Print-12-Officejet 6700
Infra <unknown> Yes 93 Yes office
Infra <unknown> Yes 86 Yes (Unnamed Network)
Infra <unknown> Yes 40 Yes Connect_4G_mini
Infra <unknown> Yes 26 Yes NTT_Guest
Infra <unknown> Yes 65 Yes DIRECT-3f-HP M477 LaserJet
Infra <unknown> Yes 80 Yes V20_8098
Infra <unknown> Yes 85 Yes DIRECT-AmALImsTB
Infra <unknown> Yes 80 Yes Simon
Infra <unknown> Yes 65 Yes POS-Testing
Infra <unknown> Yes 35 Yes Test
Infra <unknown> Yes 67 Yes geidea
Infra <unknown> Yes 67 Yes G-Guest
Infra <unknown> Yes 83 Yes Zhone5G_E371
Infra <unknown> Yes 81 Yes Zhone5G_BEA2
List of preferred networks: 0 item(s)
Information for Auto Configuration ID 2
List of visible networks: 22 item(s) total, 22 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 62 Yes geidea
Infra <unknown> Yes 38 Yes DIRECT-4RDESKTOP-NKJBIT2msUX
Infra <unknown> Yes 22 Yes bahaa
Infra <unknown> Yes 95 Yes office
Infra <unknown> Yes 31 Yes NTT_Guest
Infra <unknown> Yes 80 Yes G-Guest
Infra <unknown> Yes 92 Yes (Unnamed Network)
Infra <unknown> Yes 96 Yes NTT_Employee
Infra <unknown> Yes 38 Yes Connect_4G_mini
Infra <unknown> Yes 13 Yes AndroidAP
Infra <unknown> Yes 80 Yes HUAWEI P smart
Infra <unknown> Yes 53 Yes HW-RE
Infra <unknown> Yes 67 Yes DIRECT-3f-HP M477 LaserJet
Infra <unknown> Yes 81 Yes V20_8098
Infra <unknown> Yes 84 Yes DIRECT-AmALImsTB
Infra <unknown> Yes 50 Yes Simon
Infra <unknown> Yes 62 Yes POS-Testing
Infra <unknown> Yes 33 Yes Test
Infra <unknown> Yes 83 Yes Zhone5G_E371
Infra <unknown> Yes 62 Yes Zhone5G_BEA2
Infra <unknown> Yes 26 Yes DIRECT-D9-HP
Infra <unknown> Yes 16 Yes HW-4G-MobileWiFi-2CDC
List of preferred networks: 0 item(s)
Information for Connection ID 2
Connection started at: 2019-11-18 15:37:55-039
Auto Configuration ID: 2
Profile: Discovery connection
SSID: NTT_Employee
SSID length: 12
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 94-b4-0f-32-c4-d0
Security and Authentication
Configured security type: WPA2-802.1X
Configured encryption type: CCMP(AES)
802.1X protocol: Yes
Authentication mode: Invalid (5)
Number of 802.1X restarts: 1
Number of 802.1X failures: 0
Key exchange initiated: No
Number of security packets received: 13
Number of security packets sent: 6
Security attempt status: Fail 0x00038001
Information for Auto Configuration ID 1
List of visible networks: 22 item(s) total, 22 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 80 Yes HW-RE
Infra <unknown> Yes 33 Yes NTT_Guest
Infra <unknown> Yes 35 Yes DIRECT-4RDESKTOP-NKJBIT2msUX
Infra <unknown> Yes 83 Yes (Unnamed Network)
Infra g No 24 Yes HP-Print-12-Officejet 6700
Infra <unknown> Yes 95 Yes NTT_Employee
Infra <unknown> Yes 94 Yes (Unnamed Network)
Infra g Yes 18 Yes HP-Print-23-Officejet Pro 8620
Infra <unknown> Yes 62 Yes DIRECT-3f-HP M477 LaserJet
Infra <unknown> Yes 29 Yes DIRECT-97-HP OfficeJet Pro 8720
Infra <unknown> Yes 14 Yes DIRECT-73-HP M452 LaserJet
Infra <unknown> Yes 40 Yes Connect_4G_mini
Infra <unknown> Yes 80 Yes V20_8098
Infra <unknown> Yes 90 Yes office
Infra <unknown> Yes 84 Yes DIRECT-AmALImsTB
Infra <unknown> Yes 78 Yes Simon
Infra <unknown> Yes 67 Yes POS-Testing
Infra <unknown> Yes 31 Yes Test
Infra <unknown> Yes 67 Yes geidea
Infra <unknown> Yes 67 Yes G-Guest
Infra <unknown> Yes 83 Yes Zhone5G_E371
Infra <unknown> Yes 82 Yes Zhone5G_BEA2
List of preferred networks: 0 item(s)
Information for Connection ID 1
Connection started at: 2019-11-18 15:37:17-605
Auto Configuration ID: 1
Profile: Discovery connection
SSID: NTT_Employee
SSID length: 12
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: ac-a3-1e-cd-64-90
Security and Authentication
Configured security type: WPA2-802.1X
Configured encryption type: CCMP(AES)
802.1X protocol: Yes
Authentication mode: Invalid (5)
Number of 802.1X restarts: 1
Number of 802.1X failures: 0
Key exchange initiated: No
Number of security packets received: 6
Number of security packets sent: 5
Security attempt status: Fail 0x00038001
Continue reading...
I tried to solved from every angle, but I could not solve, any body faces such problem.
Regards,
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Wi-Fi driver information:
Description . . . . . . . . . . : Intel(R) Wireless-AC 9560 160MHz
Manufacturer . . . . . . . . . : Intel Corporation
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 20.50.0.5
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\netwtw06.inf
Inf File Date . . . . . . . . . : Tuesday, March 19, 2019 4:43:34 AM
Section Name . . . . . . . . . : Install_MPCIEX_DELLM2CRF2_9560_AC_2x2_HMC_WINT_64_AC
Hardware ID . . . . . . . . . . : pci\ven_8086&dev_a370&subsys_40308086
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 64319307-ff66-4d46-b684-037f44be203b
Interface name: Intel(R) Wireless-AC 9560 160MHz
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 3
List of visible access point(s): 35 item(s) total, 35 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
94-B4-0F-32-C3-C0 Infra <unknown> -84 11 NTT_Employee
A0-2B-B8-70-52-23 Infra g -86 6 HP-Print-23-Officejet Pro 8620
D8-9D-67-3A-15-12 Infra g -90 6 HP-Print-12-Officejet 6700
94-B4-0F-32-C4-C2 Infra <unknown> -66 6 office
94-B4-0F-32-D4-C0 Infra <unknown> -83 1 NTT_Employee
94-B4-0F-32-61-60 Infra <unknown> -89 1 NTT_Employee
62-02-71-91-E3-71 Infra <unknown> -53 1 (Unnamed Network)
94-B4-0F-32-C3-C2 Infra <unknown> -85 11 office
94-B4-0F-32-C4-C0 Infra <unknown> -65 6 NTT_Employee
B0-38-29-04-1C-9B Infra <unknown> -79 1 Connect_4G_mini
94-B4-0F-32-C3-D2 Infra <unknown> -83 5805000 office
94-B4-0F-32-C3-D1 Infra <unknown> -85 5805000 NTT_Guest
DA-9C-67-5F-E4-3F Infra <unknown> -71 11 DIRECT-3f-HP M477 LaserJet
D0-13-FD-3E-23-A8 Infra <unknown> -65 11 V20_8098
D8-C7-C8-5E-FA-DA Infra <unknown> -52 5580000 office
D8-C7-C8-5E-FA-D8 Infra <unknown> -53 5580000 NTT_Employee
32-3A-64-D9-95-7C Infra <unknown> -55 5765000 DIRECT-AmALImsTB
48-FD-A3-17-AF-60 Infra <unknown> -64 1 Simon
D8-C7-C8-5E-FA-D0 Infra <unknown> -41 11 NTT_Employee
94-B4-0F-32-C4-D0 Infra <unknown> -62 5220000 NTT_Employee
0E-EC-DA-36-87-27 Infra <unknown> -81 5180000 POS-Testing
1E-EC-DA-36-87-27 Infra <unknown> -81 5180000 Test
FE-EC-DA-36-87-27 Infra <unknown> -80 5180000 geidea
AC-A3-1E-CD-64-92 Infra <unknown> -46 5765000 office
AC-A3-1E-CD-64-90 Infra <unknown> -46 5765000 NTT_Employee
94-B4-0F-32-C4-D2 Infra <unknown> -62 5220000 office
FE-EC-DA-1E-4C-9C Infra <unknown> -70 5240000 geidea
FC-EC-DA-1E-4C-9C Infra <unknown> -70 5240000 G-Guest
0E-EC-DA-1E-4C-9C Infra <unknown> -71 5240000 POS-Testing
82-02-71-91-E3-72 Infra <unknown> -59 5180000 Zhone5G_E371
8A-02-71-71-BE-A3 Infra <unknown> -62 5180000 Zhone5G_BEA2
FC-EC-DA-36-87-27 Infra <unknown> -81 5180000 G-Guest
AC-A3-1E-CD-64-80 Infra <unknown> -50 1 NTT_Employee
AC-A3-1E-CD-64-82 Infra <unknown> -53 1 office
D8-C7-C8-5E-FA-D2 Infra <unknown> -41 11 office
Connection History
Information for Auto Configuration ID 3
List of visible networks: 17 item(s) total, 17 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 93 Yes NTT_Employee
Infra g Yes 24 Yes HP-Print-23-Officejet Pro 8620
Infra g No 16 Yes HP-Print-12-Officejet 6700
Infra <unknown> Yes 93 Yes office
Infra <unknown> Yes 86 Yes (Unnamed Network)
Infra <unknown> Yes 40 Yes Connect_4G_mini
Infra <unknown> Yes 26 Yes NTT_Guest
Infra <unknown> Yes 65 Yes DIRECT-3f-HP M477 LaserJet
Infra <unknown> Yes 80 Yes V20_8098
Infra <unknown> Yes 85 Yes DIRECT-AmALImsTB
Infra <unknown> Yes 80 Yes Simon
Infra <unknown> Yes 65 Yes POS-Testing
Infra <unknown> Yes 35 Yes Test
Infra <unknown> Yes 67 Yes geidea
Infra <unknown> Yes 67 Yes G-Guest
Infra <unknown> Yes 83 Yes Zhone5G_E371
Infra <unknown> Yes 81 Yes Zhone5G_BEA2
List of preferred networks: 0 item(s)
Information for Auto Configuration ID 2
List of visible networks: 22 item(s) total, 22 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 62 Yes geidea
Infra <unknown> Yes 38 Yes DIRECT-4RDESKTOP-NKJBIT2msUX
Infra <unknown> Yes 22 Yes bahaa
Infra <unknown> Yes 95 Yes office
Infra <unknown> Yes 31 Yes NTT_Guest
Infra <unknown> Yes 80 Yes G-Guest
Infra <unknown> Yes 92 Yes (Unnamed Network)
Infra <unknown> Yes 96 Yes NTT_Employee
Infra <unknown> Yes 38 Yes Connect_4G_mini
Infra <unknown> Yes 13 Yes AndroidAP
Infra <unknown> Yes 80 Yes HUAWEI P smart
Infra <unknown> Yes 53 Yes HW-RE
Infra <unknown> Yes 67 Yes DIRECT-3f-HP M477 LaserJet
Infra <unknown> Yes 81 Yes V20_8098
Infra <unknown> Yes 84 Yes DIRECT-AmALImsTB
Infra <unknown> Yes 50 Yes Simon
Infra <unknown> Yes 62 Yes POS-Testing
Infra <unknown> Yes 33 Yes Test
Infra <unknown> Yes 83 Yes Zhone5G_E371
Infra <unknown> Yes 62 Yes Zhone5G_BEA2
Infra <unknown> Yes 26 Yes DIRECT-D9-HP
Infra <unknown> Yes 16 Yes HW-4G-MobileWiFi-2CDC
List of preferred networks: 0 item(s)
Information for Connection ID 2
Connection started at: 2019-11-18 15:37:55-039
Auto Configuration ID: 2
Profile: Discovery connection
SSID: NTT_Employee
SSID length: 12
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 94-b4-0f-32-c4-d0
Security and Authentication
Configured security type: WPA2-802.1X
Configured encryption type: CCMP(AES)
802.1X protocol: Yes
Authentication mode: Invalid (5)
Number of 802.1X restarts: 1
Number of 802.1X failures: 0
Key exchange initiated: No
Number of security packets received: 13
Number of security packets sent: 6
Security attempt status: Fail 0x00038001
Information for Auto Configuration ID 1
List of visible networks: 22 item(s) total, 22 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 80 Yes HW-RE
Infra <unknown> Yes 33 Yes NTT_Guest
Infra <unknown> Yes 35 Yes DIRECT-4RDESKTOP-NKJBIT2msUX
Infra <unknown> Yes 83 Yes (Unnamed Network)
Infra g No 24 Yes HP-Print-12-Officejet 6700
Infra <unknown> Yes 95 Yes NTT_Employee
Infra <unknown> Yes 94 Yes (Unnamed Network)
Infra g Yes 18 Yes HP-Print-23-Officejet Pro 8620
Infra <unknown> Yes 62 Yes DIRECT-3f-HP M477 LaserJet
Infra <unknown> Yes 29 Yes DIRECT-97-HP OfficeJet Pro 8720
Infra <unknown> Yes 14 Yes DIRECT-73-HP M452 LaserJet
Infra <unknown> Yes 40 Yes Connect_4G_mini
Infra <unknown> Yes 80 Yes V20_8098
Infra <unknown> Yes 90 Yes office
Infra <unknown> Yes 84 Yes DIRECT-AmALImsTB
Infra <unknown> Yes 78 Yes Simon
Infra <unknown> Yes 67 Yes POS-Testing
Infra <unknown> Yes 31 Yes Test
Infra <unknown> Yes 67 Yes geidea
Infra <unknown> Yes 67 Yes G-Guest
Infra <unknown> Yes 83 Yes Zhone5G_E371
Infra <unknown> Yes 82 Yes Zhone5G_BEA2
List of preferred networks: 0 item(s)
Information for Connection ID 1
Connection started at: 2019-11-18 15:37:17-605
Auto Configuration ID: 1
Profile: Discovery connection
SSID: NTT_Employee
SSID length: 12
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: ac-a3-1e-cd-64-90
Security and Authentication
Configured security type: WPA2-802.1X
Configured encryption type: CCMP(AES)
802.1X protocol: Yes
Authentication mode: Invalid (5)
Number of 802.1X restarts: 1
Number of 802.1X failures: 0
Key exchange initiated: No
Number of security packets received: 6
Number of security packets sent: 5
Security attempt status: Fail 0x00038001
Continue reading...