xp home sp2 repair install needs asms file

[dave w.]

i have a hp laptop w/xp home sp2. it has a dvd-cd combo drive & woundn't

read cd's. talked with an IT guy. he walked me thru some checks. found auto

start and disk drive ok. said prob. was in os & needed to do a repair

reinstall. inserted original hp's 'operating system cd', restarted machine,

error message came up needs 'asms file'. gave 4 chooses of paths to click on

to get file but none worked. the pop up wind stayed on & can't continue with

repair install. what is prob. & how do i fix it? can i get this file

somewhere?

thanks in advance

dave w.

 

[Andrew E.]

Try this link: http://support.microsoft.com/default.aspx/kb/311755?p=1

I guess with a hp xp cd,you'd open recovery console (if you can get to it),

probably type: copy Get the cmd info from kb314058



"dave w." wrote:



> i have a hp laptop w/xp home sp2. it has a dvd-cd combo drive & woundn't

> read cd's. talked with an IT guy. he walked me thru some checks. found auto

> start and disk drive ok. said prob. was in os & needed to do a repair

> reinstall. inserted original hp's 'operating system cd', restarted machine,

> error message came up needs 'asms file'. gave 4 chooses of paths to click on

> to get file but none worked. the pop up wind stayed on & can't continue with

> repair install. what is prob. & how do i fix it? can i get this file

> somewhere?

> thanks in advance

> dave w.