Given your last reply, I'd recommend running a /thorough/ check for
hijackware, including posting your hijackthis log to an appropriate forum.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware
When all else fails, HijackThis v1.99.1
(
http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
Keith wrote:
> Good day:
>
> Yes the Windows Update Agent 3.0 is the update I was referring to.
>
> Update for Windows xp (KB927891) IS listed in the add/remove.
>
> It looks like the last Windows update was on 6/13/07, this is the last one
> in the add/remove program.
>
> I've used Windows Defender previously but it is not current. Currently
> I'm
> using AVG free edition. I haven't noticed that it was hanging up but when
> I
> tried to manually update I gives me the following; Update was
> unsuccessful.
> Can not initialize the update interface. Installation of AVG Free Edition
> is probably damaged. Please reinstall.
>
> Yes I used the Norton's Removal tool, but I'll run it again to insure that
> it's removed.
>
> Keith
>
> "PA Bear" wrote:
>
>>> I've downloaded this version of windows update...
>>
>> Are you referring to Windows Update Agent 3.0 (v7.0.6000.374;
>> http://support.microsoft.com/kb/932494)?
>>
>> Is "Update for Windows XP (KB927891)" listed in Add/Remove Programs (make
>> sure Show Updates is checked)?
>>
>> When was the last time Windows Update worked?
>>
>> Is Windows Defender installed and are its definitions current? [Just
>> asking, not a recommendation or suggestion to install it.]
>>
>>> I did have NAV on about six months ago but was
>>> having trouble with it and took it off...
>>
>> Have you run the Norton Removal Tool?
>> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
>>
>> What anti-virus application are you using now? Is your subscription
>> current and are its definitions updated daily & automatically? Can you
>> manually update definitions successfully?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>>
>> Keith wrote:
>>> I'm using XP Pro SP2. No I've been using this version of Windows for
>>> some
>>> time with no problems. I did have NAV on about six months ago but was
>>> having trouble with it and took it off and the system was working fine
>>> afterwards.
>>>
>>> Read the thread and the Remote Procedure Call is started as are the BITS
>>> and
>>> Windows Installer.
>>>
>>> Keith
>>>
>>> "PA Bear" wrote:
>>>
>>>> Windows version? Had you just reinstalled Windows? Is NAV installed?
>>>> Was
>>>> it ever installed?
>>>>
>>>> See
>>>> http://msmvps.com/blogs/athif/archive/2006/05/08/Error-0x800706BE.aspx
>>>>
>>>> And/or see these related threads:
>>>> http://groups.google.com/groups/sea...pdate&start=0&scoring=d&hl=en&safe=off&num=20
>>>> --
>>>> Keith wrote:
>>>>> When attempting to use windows update and also randomly I receive a
>>>>> message
>>>>> stating that Wuauclt.exe has encountered a problem and needs to close.
>>>>> It
>>>>> shows an error code of 0x800706BE.
>>>>>
>>>>> I've downloaded this version of windows update and had to force it to
>>>>> run
>>>>> with no luck. Any ideas?
>>>>>
>>>>> Thanks