worm in messanger

[mic and ronnie]

hello today we got a worm in messanger and i cant get the avast program to
stop telling me as when we open messanger it comes on and closes the page
before you can get to your emails avast detected the virus but i cant do
anything with messanger

 

[Shenan Stanley]

mic and ronnie wrote:
> hello today we got a worm in messanger and i cant get the avast
> program to stop telling me as when we open messanger it comes on
> and closes the page before you can get to your emails avast
> detected the virus but i cant do anything with messanger

What is "messanger"?

Do you mean "MSN Messenger"? If so - what version?
What version of Avast?

You should likely uninstall "messanger" (Control Panel --> Add or Remove
Programs) and then do a full scan with Avast! and then reboot and reinstall
"messanger".

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

 

[PA Bear]

And your problem as it pertains to Windows Update...?

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


mic and ronnie wrote:
> hello today we got a worm in messanger and i cant get the avast program to
> stop telling me as when we open messanger it comes on and closes the page
> before you can get to your emails avast detected the virus but i cant do
> anything with messanger