Oh, and you're very welcome--
--
Susan Ramlet
**please reply to the newsgroup so others may benefit**
"Susan Ramlet" wrote in message
news:F67E6FDC-51AE-44BE-9E19-D541D6795128@microsoft.com...
> Well, try deleting the normal.dot file, then re-starting Word. If you have
> saved a lot of customizations such as toolbars in Word, you may want to
> rename it instead of deleting it, just so you have it backed up. Word will
> generate a new default template when it starts.
>
> Security Essentials has had a good reputation since it was released,
> so--while it doesn't hurt to be cautious--it should meet your needs if you
> are also careful about where you go on the Internet, and only open files
> from people you trust. Sometimes having more than one antivirus or other
> security software can bog down your system, and those can compete.
>
> I don't think that's the cause of your issues, but just something to
> consider for performance.
>
> --
> Susan Ramlet
> **please reply to the newsgroup so others may benefit**
>
>
> "Slava" wrote in message
> news:EBE42FDF-688C-4961-A930-9DCE3A45B1EC@microsoft.com...
>> Yes, I tried running it in Safe Mode, and tried to repair it. Everything
>> works fine in safe mode, but without it, I still have the original
>> problem.
>> You might be right about the corrupted default template, but I don't know
>> how
>> to fix it...
>>
>> I open any Word doc (not in safe mode), try to close it, and get a popup
>> saying "This file is in use by another application or user
>> C:\Users\Owner\AppData\...Normal.dot).
>>
>> When I press "OK" it prompts me to Save As, with the default folder being
>> Templates.
>>
>> I cancel the Save As, and try to exit the document again. This time I
>> get a
>> popup saying "Changes have been made that affect the global template,
>> Normal.
>> Do you want to save those changes?" I click "No". Then the file closes
>> out.
>>
>> I switched to Avast only to check if maybe there was a virus that MS
>> Security Essentials couldn't detect. Avast didn't find any viruses
>> either.
>> Maybe my computer is just going a little senile...
>>
>> By the way, I appreciate that you respond to my posts, thank you!
>>
>> ~Slava
>>
>>
>> "Susan Ramlet" wrote:
>>
>>> It may have, but without knowing every detail of your system, it's hard
>>> to
>>> say.
>>>
>>> You need to get either recovery or installation discs from your computer
>>> vendor, as long as you legally have a license for 2003, then try to
>>> repair
>>> the installation.
>>>
>>> Have you tried running Word in Safe Mode? I'm wondering if perhaps you
>>> have
>>> an add-in or a corrupted default template that could be causing issues
>>> with
>>> Word.
>>>
>>> Microsoft Security Essentials would be a great program to use--wondering
>>> why
>>> you replaced it with avast (which is also okay).
>>>
>>> The worst thing that would happen would be that you need to restore or
>>> re-install your system to its initial configuration...hopefully you
>>> don't
>>> have to do that, but it wouldn't be the end of the world.
>>>
>>> --
>>> Susan Ramlet
>>> **please reply to the newsgroup so others may benefit**
>>>
>>>
>>> "Slava" wrote in message
>>> news:9052AA27-B64C-4817-9237-DEC4C4D11727@microsoft.com...
>>> > Hi Susan,
>>> >
>>> > I don't have office 2007 Activation Assistant installed. I tried to
>>> > repair
>>> > office 2003, but it did not fix the problem. Don't know how to
>>> > reinstall
>>> > because the laptop came with the program, I don't have the discs. I
>>> > have
>>> > Avast and Malwarebytes indicating there are no viruses. Had Microsoft
>>> > Security Essentials tell me the same thing before I replaced it with
>>> > Avast.
>>> > My problem continues to persist. Any word or outlook document I open
>>> > will
>>> > automatically close and then try to reopen a new blank document 1 (a
>>> > process
>>> > that takes like 10 minutes). And I cannot close a word/outlook
>>> > document
>>> > without the error message that I described in the first post. Is this
>>> > a
>>> > glitch in the software? Did uninstalling office 2007 somehow affect
>>> > my
>>> > 2003
>>> > programs? Help!
>>> >
>>> > ~Slava
>>> >
>>> > "Susan Ramlet" wrote:
>>> >
>>> >> Uninstall the Office 2007 Activation Assistant (if it's still
>>> >> installed),
>>> >> and then reinstall/repair your Office 2003 installation, to see if
>>> >> that
>>> >> resolves the matter.
>>> >>
>>> >> Do you have an up-to-date security suite on your computer?
>>> >> (Antivirus,
>>> >> anti-malware)
>>> >>
>>> >> --
>>> >> Susan Ramlet
>>> >> **please reply to the newsgroup so others may benefit**
>>> >>
>>> >>
>>> >> "Slava" wrote in message
>>> >> news:2F84261C-FDAE-4300-B676-73CB64445CB8@microsoft.com...
>>> >> > Hi folks,
>>> >> >
>>> >> > Never had a problem with Word 2003 in the 3 years I've had this
>>> >> > program.
>>> >> > Suddenly, I have issues.
>>> >> >
>>> >> > A few minutes into opening a Word document, or upon attempted close
>>> >> > of
>>> >> > the
>>> >> > document, I get a popup box with message "Microsoft Office Word has
>>> >> > stopped
>>> >> > working. A problem caused the problem to stop working correctly.
>>> >> > Windows
>>> >> > will close the program and notify you if a solution is available."
>>> >> >
>>> >> > When I close the popup, sometimes a new blank "document 1" opens up
>>> >> > automatically. This happens with both Word docs and Outlook
>>> >> > messages.
>>> >> >
>>> >> > Don't know if this is related, but the problem began after I
>>> >> > uninstalled
>>> >> > Microsoft Office 2007, and the Office 2007 Compatability Pack.
>>> >> > Figured
>>> >> > I
>>> >> > didn't need them since I only use the 2003 version.
>>> >> >
>>> >> > Help??
>>> >> >
>>> >> > ~Slava
>>> >>
>>>
>