Word 2003 crashing

[MET]

When I go to print a document Word 2003 hangs up. The hourglass just keeps

showing but nothing else can be done. I have to hit Ctrl Alt Dlt to shut the

program down and an error message is then sent to Microsoft with no help to

me. Any suggestions for solving this glitch?

--

Self Taught techie...still learning. I appreciate all help and instruction.

 

[Peter Foldes]

Met



Try the following. Do a search for normal.dot and replace (rename ) it with

normal.old After try and open Word. Let us know how you made out



--

Peter



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"MET" wrote in message

news:C3440C62-344F-43E9-A233-CF98EC0CE241@microsoft.com...

> When I go to print a document Word 2003 hangs up. The hourglass just keeps

> showing but nothing else can be done. I have to hit Ctrl Alt Dlt to shut the

> program down and an error message is then sent to Microsoft with no help to

> me. Any suggestions for solving this glitch?

> --

> Self Taught techie...still learning. I appreciate all help and instruction.