Wireless Controller not connecting properly

[Chris561W]

I was trying to connect to a controller via bluetooth. Once I've detected the wireless controller and the system asked me "Wireless Controller" would like to pair to this Windows device. Do you want to allow this? I clicked "Allow" and then the device the device just shut down completely and disconnected from pc. It was connected successfully for just a second after I allow it. Every time.FYI I'm connecting a Dual Shock PS5 Controller.

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