WinXP SP2 update never finishes

[steveh1@gmail.com]

I was having a power connector problem on my Dell laptop, and I shut
it down. However, instead of shutting down, it started installing the
latest updates. The battery died before finishing.

The laptop has been repaired, but now when I try to do updates, it
gets hung up on the "first" one. It says that "upgrades are being
installed" and "do not turn off or unplug your computer, it will turn
off automatically." I have let it run for over 24 hours, and it
hasn't turned off yet.

Obviously, "something" is jammed in the queue. Can anyone suggest any
next step(s).

TIA,
Steve

 

[Shenan Stanley]

steveh1 wrote:
> I was having a power connector problem on my Dell laptop, and I shut
> it down. However, instead of shutting down, it started installing
> the latest updates. The battery died before finishing.
>
> The laptop has been repaired, but now when I try to do updates, it
> gets hung up on the "first" one. It says that "upgrades are being
> installed" and "do not turn off or unplug your computer, it will
> turn off automatically." I have let it run for over 24 hours, and
> it hasn't turned off yet.
>
> Obviously, "something" is jammed in the queue. Can anyone suggest
> any next step(s).

Try this:

Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO" and wait until it is done... Reboot may be needed.

- Download/Install Windows Update v3.
http://go.microsoft.com/fwlink/?LinkID=91237
(You may need to install it using the command line switch "/wuforce" right
after an additional reboot - immediately after logging in.)

- Download/Install the 927891 patch.
http://www.microsoft.com/downloads/details.aspx?FamilyId=7A81B0CD-A0B9-497E-8A89-404327772E5A

- Reboot.

- Come back and let us know how things went!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html