Windows6.1-KB917607 Help file 86.msu or 64.msu?

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Kevryl

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I have upgraded to Windows 7 and am trying to download WinHlp32.exe for

Office from the MS web site. I've validated and jumped through the hoops, but

as is so often the case Microsoft has left me hanging. See, there is no link

to download WinHlp32.exe as such, only to a choice of two:

Windows6.1-KB917607 - 64.msu or Windows6.1-KB917607 - 86.msu. It says to

download the version most suitable, but doesn't tell you how to tell. It

tells you how to identify whether you have a 32bit or 64bit version of W7,

which I know anyway, but how does that relate to a 64.msu/86.msu choice?



I'm left not having a clue which one to download.
 
64 is 64bit

86 is 32bit



....Alan

--

Alan Edwards, MS MVP Windows - Internet Explorer

http://dts-l.com/index.htm







On Wed, 10 Mar 2010 21:57:01 -0800, in microsoft.public.office.misc,

Kevryl wrote:



>I have upgraded to Windows 7 and am trying to download WinHlp32.exe for

>Office from the MS web site. I've validated and jumped through the hoops, but

>as is so often the case Microsoft has left me hanging. See, there is no link

>to download WinHlp32.exe as such, only to a choice of two:

>Windows6.1-KB917607 - 64.msu or Windows6.1-KB917607 - 86.msu. It says to

>download the version most suitable, but doesn't tell you how to tell. It

>tells you how to identify whether you have a 32bit or 64bit version of W7,

>which I know anyway, but how does that relate to a 64.msu/86.msu choice?

>

>I'm left not having a clue which one to download.
 
Thanks Alan. I thought the 64 might have been 64 bit, but wasn't prepared to

take it for granted given the "86" seemingly having no releance to a

description of 32 bit.



Unfortunately, MS seems to have a culture of often expecting folk to

mind-read. Perhaps it exists between their programmers too and thats why

Vista was a ..., er less than ideal :-).



"Alan Edwards" wrote:



> 64 is 64bit

> 86 is 32bit

>

> ....Alan

> --

> Alan Edwards, MS MVP Windows - Internet Explorer

> http://dts-l.com/index.htm

>

>

>

> On Wed, 10 Mar 2010 21:57:01 -0800, in microsoft.public.office.misc,

> Kevryl wrote:

>

> >I have upgraded to Windows 7 and am trying to download WinHlp32.exe for

> >Office from the MS web site. I've validated and jumped through the hoops, but

> >as is so often the case Microsoft has left me hanging. See, there is no link

> >to download WinHlp32.exe as such, only to a choice of two:

> >Windows6.1-KB917607 - 64.msu or Windows6.1-KB917607 - 86.msu. It says to

> >download the version most suitable, but doesn't tell you how to tell. It

> >tells you how to identify whether you have a 32bit or 64bit version of W7,

> >which I know anyway, but how does that relate to a 64.msu/86.msu choice?

> >

> >I'm left not having a clue which one to download.

> .

>
 
Alan, for yours and others information, I have downloaded the file and

installed, but for some reason (discussed by MS only in technical jargon) MS

have disabled the majority of the Help functions, so that only the "Contents"

function is operative. The Index and the Answer Wizard are inoperative. If

you use the "Office Assistant" its links sometimes work, sometimes don't.



"Alan Edwards" wrote:



> 64 is 64bit

> 86 is 32bit

>

> ....Alan

> --

> Alan Edwards, MS MVP Windows - Internet Explorer

> http://dts-l.com/index.htm

>

>

>

> On Wed, 10 Mar 2010 21:57:01 -0800, in microsoft.public.office.misc,

> Kevryl wrote:

>

> >I have upgraded to Windows 7 and am trying to download WinHlp32.exe for

> >Office from the MS web site. I've validated and jumped through the hoops, but

> >as is so often the case Microsoft has left me hanging. See, there is no link

> >to download WinHlp32.exe as such, only to a choice of two:

> >Windows6.1-KB917607 - 64.msu or Windows6.1-KB917607 - 86.msu. It says to

> >download the version most suitable, but doesn't tell you how to tell. It

> >tells you how to identify whether you have a 32bit or 64bit version of W7,

> >which I know anyway, but how does that relate to a 64.msu/86.msu choice?

> >

> >I'm left not having a clue which one to download.

> .

>
 
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