Thanks Jimmy, I did this and it worked, apart from it kept wanting to update
the same files from Express installation. I somehow got out of this and went
in and did them individually. There are a lot of other users before this
date who have similar problem and likely it was Spybot. I will now write and
tell Microsoft help what you told me. They gave me lots of instructions, but
never mentioned Spybot for that error message. I found it easier to go in
via Spybot since I have forgotten how to go in through Task Manager - put
that down due to age.
"Jimmy" wrote:
> If anyone out there has Spybot Search & Destroy and while trying to run
> Windows update you receive the error number 0x80070020 and this message:
>
> "Windows Update has encountered an error and cannot display the requested
> page".
>
> I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D.
>
> Bring up Spybot S&D and click on mode.....then select advanced mode....click
> yes in the pop up box. Then click tools at lower left....then click
> resident.....then uncheck the Resident "Tea Timer" box.
> X out and that should do it and hopefully most will be able to get the
> Windows updates.
>
> You can go back after updating and put "Tea Timer" back on by following the
> above steps. You may have to do the same thing next time you update unless
> Spybot S&D fixes the glitch in the meantime.
>
> Or a more simple way may be to right click on Spybot S&D in you task bar at
> bottom of desktop and choose Resident in IE. From that menu uncheck "unblock
> all bad pages silently" and also "Resident in IE " After you update you can
> go back and put the above back on.
>
> PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of
> settings on your computer.
>
> "Jimmy" wrote:
>
> > If anyone out there has Spybot Search & Destroy and while trying to run
> > Windows update you receive the error number 0x80070020 and this message:
> >
> > "Windows Update has encountered an error and cannot display the requested
> > page".
> >
> > I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D.
> >
> > Bring up Spybot S&D and click on mode.....then select advanced mode....click
> > yes in the pop up box. Then click tools at lower left....then click
> > resident.....then uncheck the Resident "Tea Timer" box.
> > X out and that should do it and hopefully most will be able to get the
> > Windows updates.
> >
> > You can go back after updating and put "Tea Timer" back on by following the
> > above steps. You may have to do the same thing next time you update unless
> > Spybot S&D fixes the glitch in the meantime.
> >
> > Or a more simple way may be to right click on Spybot S&D in you task bar at
> > bottom of desktop and choose Resident in IE form that menu uncheck "unblock
> > all bad pages silently" and also "Resident in IE " After you update you can
> > go back and put the above back on.
> >
> > PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of
> > settings on your computer.
> >
> >
> > "Isabel" wrote:
> >
> > > In Windows XP I can't get updates and get error message:
> > > The website has encountered a problem and cannot display the page you are
> > > trying to view. The options provided below might help you solve the problem.
> > > For self-help options:
> > >
> > > Frequently Asked Questions
> > >
> > > Find Solutions
> > >
> > > Windows Update Newsgroup
> > >
> > > The error number is Ox80070020
> > >
> > > Last update I have is June 13 and had no problems before these were installed.