Windows XP SP3 installed but Access Denied

  • Thread starter Thread starter Mabel
  • Start date Start date
M

Mabel

Guest
My Toshiba downloaded and installed SP3 fine -- or at least it seemed so --
but then it rebooted with a dozen messages "Access is denied" (without any
technical details) in a black window with something "system 32/cmd". Does it
mean that not all the necessary changes has taken place but only part of
them? Should I uninstall SP3 and try install it again? Is it dangerous to
leave my system as it is?
 
Error message when you try to install WinXP SP3: "Access is denied" or
“Service Pack installation did not completeâ€
http://support.microsoft.com/kb/949377
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Mabel wrote:
> My Toshiba downloaded and installed SP3 fine -- or at least it seemed
> so --
> but then it rebooted with a dozen messages "Access is denied" (without any
> technical details) in a black window with something "system 32/cmd". Does
> it
> mean that not all the necessary changes has taken place but only part of
> them? Should I uninstall SP3 and try install it again? Is it dangerous to
> leave my system as it is?
 
Mabel wrote:
> My Toshiba downloaded and installed SP3 fine -- or at least it
> seemed so --
> but then it rebooted with a dozen messages "Access is denied"
> (without any technical details) in a black window with something
> "system 32/cmd". Does it
> mean that not all the necessary changes has taken place but only
> part of them? Should I uninstall SP3 and try install it again? Is
> it dangerous to leave my system as it is?

PA Bear [MS MVP] wrote:
> Error message when you try to install WinXP SP3: "Access is denied"
> or "Service Pack installation did not complete"
> http://support.microsoft.com/kb/949377

If the OP uses method three from that article - at this time they should
correct the last line of the script...

The last line of the script they have you copy/paste reads:

secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb
/verbose

That will do you little good... That is a Vista thing. You want this line:

secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb
/verbose

(That is a single line - no matter what word-wrapping does to it.)

If you download the Subinacl.exe and install it and then copy/paste the text
as directed but change out ther last line with the one I have given you and
run it on your system - it eill change the registry and file permissions to
default settings - allowing SP3 to install without running into "access
denied" errors. Essentially - something has happened (some program you
installed/that got installed changed something, etc) to change the
file/folder/registry permissions on your computer and the script on the web
page (with the change I have suggested) should reset those permissions.

In other words - SP3 is fine - there is something specific with your system.
;-) Fix that and install SP3 and be up to date - then you can continue on
and be happy about it.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
Shenan Stanley wrote:
>> Error message when you try to install WinXP SP3: "Access is denied"
>> or "Service Pack installation did not complete"
>> http://support.microsoft.com/kb/949377
>
> If the OP uses method three from that article - at this time they should
> correct the last line of the script...
>
> The last line of the script they have you copy/paste reads:
>
> secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb
> /verbose
>
> That will do you little good... That is a Vista thing. You want this
> line:
>
> secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb
> /verbose
>
> (That is a single line - no matter what word-wrapping does to it.)
>
> If you download the Subinacl.exe and install it and then copy/paste the
> text
> as directed but change out ther last line with the one I have given you
> and
> run it on your system - it eill change the registry and file permissions
> to
> default settings - allowing SP3 to install without running into "access
> denied" errors. Essentially - something has happened (some program you
> installed/that got installed changed something, etc) to change the
> file/folder/registry permissions on your computer and the script on the
> web
> page (with the change I have suggested) should reset those permissions.
>
> In other words - SP3 is fine - there is something specific with your
> system.
> ;-) Fix that and install SP3 and be up to date - then you can continue on
> and be happy about it.

Shenan, if you've not done so already, please begin a new thread about this
in ...private.mvp.knowledgebase.discussion with a crosspost to
....private.mvp.windowsxp. Preface the subject of your post with: [MS ESC].
Thanks.
--
~Robear
 
May I ask, why did the provide a Vista-based script for a Windows XP system?


Lady Dungeness
Out of Danger until September
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~


On Sun, 11 May 2008 12:19:26 -0500, "Shenan Stanley" <newshelper@gmail.com> wrote:

>Mabel wrote:
>> My Toshiba downloaded and installed SP3 fine -- or at least it
>> seemed so --
>> but then it rebooted with a dozen messages "Access is denied"
>> (without any technical details) in a black window with something
>> "system 32/cmd". Does it
>> mean that not all the necessary changes has taken place but only
>> part of them? Should I uninstall SP3 and try install it again? Is
>> it dangerous to leave my system as it is?
>
>PA Bear [MS MVP] wrote:
>> Error message when you try to install WinXP SP3: "Access is denied"
>> or "Service Pack installation did not complete"
>> http://support.microsoft.com/kb/949377
>
>If the OP uses method three from that article - at this time they should
>correct the last line of the script...
>
>The last line of the script they have you copy/paste reads:
>
>secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb
>/verbose
>
>That will do you little good... That is a Vista thing. You want this line:
>
>secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb
>/verbose
>
>(That is a single line - no matter what word-wrapping does to it.)
>
>If you download the Subinacl.exe and install it and then copy/paste the text
>as directed but change out ther last line with the one I have given you and
>run it on your system - it eill change the registry and file permissions to
>default settings - allowing SP3 to install without running into "access
>denied" errors. Essentially - something has happened (some program you
>installed/that got installed changed something, etc) to change the
>file/folder/registry permissions on your computer and the script on the web
>page (with the change I have suggested) should reset those permissions.
>
>In other words - SP3 is fine - there is something specific with your system.
>;-) Fix that and install SP3 and be up to date - then you can continue on
>and be happy about it.
>
> --
>Shenan Stanley
> MS-MVP
> --
>How To Ask Questions The Smart Way
>http://www.catb.org/~esr/faqs/smart-questions.html
>
 
Thank you for the tip but in my svcpack.log I haven't found nothing
resembling the messages indicating that an issue is preventing the registry
update (I mean the lines mentioned in the article you recommended:
xxxx.xxx: DoInstallation:DoRegistryUpdates failed.
xxxx.xxx: Access is denied.
xxxx.xxx: Message displayed to the user: Access is denied.)

However in my svcpack.log there are 311 (!) other lines containing the
dreadful word "failed". Should I analize each of the lines?

"PA Bear [MS MVP]" wrote:

> Error message when you try to install WinXP SP3: "Access is denied" or
> “Service Pack installation did not completeâ€
> http://support.microsoft.com/kb/949377
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Mabel wrote:
> > My Toshiba downloaded and installed SP3 fine -- or at least it seemed
> > so --
> > but then it rebooted with a dozen messages "Access is denied" (without any
> > technical details) in a black window with something "system 32/cmd". Does
> > it
> > mean that not all the necessary changes has taken place but only part of
> > them? Should I uninstall SP3 and try install it again? Is it dangerous to
> > leave my system as it is?
>
>
 
Mabel wrote:
> Thank you for the tip but in my svcpack.log I haven't found nothing
> resembling the messages indicating that an issue is preventing the
> registry update (I mean the lines mentioned in the article you
> recommended: xxxx.xxx: DoInstallation:DoRegistryUpdates failed.
> xxxx.xxx: Access is denied.
> xxxx.xxx: Message displayed to the user: Access is denied.)
>
> However in my svcpack.log there are 311 (!) other lines containing
> the dreadful word "failed". Should I analize each of the lines?

"Access is denied." ?

I suggest method 3...
http://support.microsoft.com/kb/949377

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm

Key things to note:

Internet Explorer:
"If you have installed Windows Internet Explorer® 7 or a beta version of
Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall
Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta
version of Internet Explorer 8 is not installed before installing Windows XP
SP3. If you have already encountered this issue, uninstall Windows XP SP3,
uninstall Internet Explorer, and then reinstall Windows XP SP3."

Windows XP Media Center Edition 2002:
"If you install Windows XP SP3 on a computer running Windows XP Media Center
Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To
avoid this, install Windows XP SP2 before you install Windows XP SP3. If
this issue has already occurred, uninstall Windows XP SP3, install Windows
XP SP2, and then reinstall Windows XP SP3."

It seems some people are unable to get further updates after installing
SP3... Seems some have experienced a symptom similar to doing a repair
installation on Windows XP - and the same fix seems to work for them for
that...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144

Some people experience an "endless reboot" issue...

From PA Bear [MS MVP]:
Workarounds:

http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
[WinXP SP3]."

1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
2. After booting into Safe Mode:
Start --> Run --> (copy/paste)
sc config intelppm start= disabled
--> OK --> Reboot into normal (Windows) mode.

Other references include:
.. http://aumha.net/viewtopic.php?p=187790#p187790
..
http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx
.. http://www.theregister.co.uk/2008/05/09/windows_xp_sp3_reboots_crashes/
..
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9084418
.. You receive a "Stop 0x0000007E" error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
http://support.microsoft.com/kb/888372


A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

Hope that helps!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Mabel wrote:
> Thank you for the tip but in my svcpack.log I haven't found nothing
> resembling the messages indicating that an issue is preventing the
> registry
> update (I mean the lines mentioned in the article you recommended:
> xxxx.xxx: DoInstallation:DoRegistryUpdates failed.
> xxxx.xxx: Access is denied.
> xxxx.xxx: Message displayed to the user: Access is denied.)
>
> However in my svcpack.log there are 311 (!) other lines containing the
> dreadful word "failed". Should I analize each of the lines?
>
> "PA Bear [MS MVP]" wrote:
>
>> Error message when you try to install WinXP SP3: "Access is denied" or
>> “Service Pack installation did not completeâ€
>> http://support.microsoft.com/kb/949377
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Mabel wrote:
>>> My Toshiba downloaded and installed SP3 fine -- or at least it seemed
>>> so --
>>> but then it rebooted with a dozen messages "Access is denied" (without
>>> any
>>> technical details) in a black window with something "system 32/cmd".
>>> Does
>>> it
>>> mean that not all the necessary changes has taken place but only part of
>>> them? Should I uninstall SP3 and try install it again? Is it dangerous
>>> to
>>> leave my system as it is?
 
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