Windows won't restart. How do I recover my files?

  • Thread starter Thread starter SimEva5
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SimEva5

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I'm on Windows 10. When my computer starts I get:Preparing automatic repair...Diagnosing your PC...Automatic Repair couldn't repair your PC.None of these options in Advanced Settings works:- Uninstall updates- System restore- System Image recoveryI select 'Reset this PC' / Keep My Files / Cloud Download OR Local reinstallI get:There was a problem resetting your PC. No changes were made.I start a command prompt and run chkdsk.I get:Windows has checked the file system and found errors. Run CHKDSK with the /F option to correct these.I do this and get:The type of file system is NTFS.Cannot lock cu

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