Windows Website

[Lizzie]

Since the last automatic update in July I have been unable to chech the
Windows Update website for History. I keep getting this message"To work with
thiswebsite you must download and install the latest version of some Windows
Updating Software that is designed to work with the website" I then press the
download button and it appears to download but nothing happens. It then tells
me that the website has encountered a problem and cannot display the page I
am trying to view Error Ox80070020. I disabled my AVAST antivirus and enabled
Active X and Pop ups and tried again to no avail. I wanted to check History
because the July updates took such a long time to install and I knew there
was something wrong. Can Anyone help please

 

[Carey Frisch [MVP]]

How to troubleshoot Windows Update, Microsoft Update,
and Windows Server Update Services installation issues:
http://support.microsoft.com/kb/906602/en-us

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

---------------------------------------------------------------------------­-----

"Lizzie" wrote:

Since the last automatic update in July I have been unable to chech the
Windows Update website for History. I keep getting this message"To work with
thiswebsite you must download and install the latest version of some Windows
Updating Software that is designed to work with the website" I then press the
download button and it appears to download but nothing happens. It then tells
me that the website has encountered a problem and cannot display the page I
am trying to view Error Ox80070020. I disabled my AVAST antivirus and enabled
Active X and Pop ups and tried again to no avail. I wanted to check History
because the July updates took such a long time to install and I knew there
was something wrong. Can Anyone help please

 

[Alan]

Hi Lizzie,

If you are running Spybot and Zone Alarm, turn both off, and temporarily
turn on your Windows firewall. Then go to the Windows Update site and try to
update the software.

I had a similar problem at the end of June and by temporarily turning off ZA
and Spybot -- including its Tea Timer feature -- I was successful in
installing the latest software that the Windows Update site requires.

Once I updated the Microsoft software I re-enabled Zone Alarm and Spybot
and now can reach the webpage without any problems.

Alan

"Lizzie" <Lizzie@discussions.microsoft.com> wrote in message
news:3AABECE6-ECD5-4465-9483-7DC01183F1A1@microsoft.com...
> Since the last automatic update in July I have been unable to chech the
> Windows Update website for History. I keep getting this message"To work
> with
> thiswebsite you must download and install the latest version of some
> Windows
> Updating Software that is designed to work with the website" I then press
> the
> download button and it appears to download but nothing happens. It then
> tells
> me that the website has encountered a problem and cannot display the page
> I
> am trying to view Error Ox80070020. I disabled my AVAST antivirus and
> enabled
> Active X and Pop ups and tried again to no avail. I wanted to check
> History
> because the July updates took such a long time to install and I knew there
> was something wrong. Can Anyone help please

 

[Lizzie]

Alan Many thanks this really worked after my trying alnost everthing else I
am very grateful for your help Lizzie

"Lizzie" wrote:

> Since the last automatic update in July I have been unable to chech the
> Windows Update website for History. I keep getting this message"To work with
> thiswebsite you must download and install the latest version of some Windows
> Updating Software that is designed to work with the website" I then press the
> download button and it appears to download but nothing happens. It then tells
> me that the website has encountered a problem and cannot display the page I
> am trying to view Error Ox80070020. I disabled my AVAST antivirus and enabled
> Active X and Pop ups and tried again to no avail. I wanted to check History
> because the July updates took such a long time to install and I knew there
> was something wrong. Can Anyone help please

 

[Alan]

Hi Lizzie,

Thanks for providing the feedback. I'm glad things worked out for you.

Sometimes my hunches are right. :>

Alan

"Lizzie" <Lizzie@discussions.microsoft.com> wrote in message
news:2248220B-F673-4CD5-B5B8-5B8AC984777D@microsoft.com...
> Alan Many thanks this really worked after my trying alnost everthing else
> I
> am very grateful for your help Lizzie
>
> "Lizzie" wrote:
>
>> Since the last automatic update in July I have been unable to chech the
>> Windows Update website for History. I keep getting this message"To work
>> with
>> thiswebsite you must download and install the latest version of some
>> Windows
>> Updating Software that is designed to work with the website" I then press
>> the
>> download button and it appears to download but nothing happens. It then
>> tells
>> me that the website has encountered a problem and cannot display the page
>> I
>> am trying to view Error Ox80070020. I disabled my AVAST antivirus and
>> enabled
>> Active X and Pop ups and tried again to no avail. I wanted to check
>> History
>> because the July updates took such a long time to install and I knew
>> there
>> was something wrong. Can Anyone help please