Windows Vista Explorer Crash with edited jpg images

[jmcbeth]

Hi,

My only complaint with Vista has been that since I got it I have
consistently had problems with Explorer (windows vista explorer not internet
explorer) crashing whenever I open a folder containing more than one jpg
image that I've edited with paint or photoshop. I open the folder containing
the jpgs, the folder then "thinks" a bit, then gives me the error message
"Windows explorer has stopped working" then "Windows explorer is restarting".
Details from the error report(s) are pasted below. I have installed all
recommended updates, it hasn't made any difference. I'm getting a bit fed up
with this... any suggestions?

Product Windows Explorer
Problem Stopped working
Date 18/09/2007 12:28 PM
Status Solution Available
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: StackHash_f252
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Information 1: f252
Additional Information 2: cf862d05a924ef142762076f60681684
Additional Information 3: e15b
Additional Information 4: e12206192f57d611f97fbccb2bbf912d
Extra information about the problem
Bucket ID: 360260177

 

[Andre Da Costa[ActiveWin]]

Is the latest drivers for your graphics card also installed?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
"jmcbeth" <jmcbeth@discussions.microsoft.com> wrote in message
news:CE9677C6-AF93-4C33-9E6A-AE78C03AC71B@microsoft.com...
> Hi,
>
> My only complaint with Vista has been that since I got it I have
> consistently had problems with Explorer (windows vista explorer not
> internet
> explorer) crashing whenever I open a folder containing more than one jpg
> image that I've edited with paint or photoshop. I open the folder
> containing
> the jpgs, the folder then "thinks" a bit, then gives me the error message
> "Windows explorer has stopped working" then "Windows explorer is
> restarting".
> Details from the error report(s) are pasted below. I have installed all
> recommended updates, it hasn't made any difference. I'm getting a bit fed
> up
> with this... any suggestions?
>
> Product Windows Explorer
> Problem Stopped working
> Date 18/09/2007 12:28 PM
> Status Solution Available
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b091
> Fault Module Name: StackHash_f252
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000374
> Exception Offset: 000af1c9
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 4105
> Additional Information 1: f252
> Additional Information 2: cf862d05a924ef142762076f60681684
> Additional Information 3: e15b
> Additional Information 4: e12206192f57d611f97fbccb2bbf912d
> Extra information about the problem
> Bucket ID: 360260177
>

 

[zachd [MSFT]]

Is FotoTaggerToolbar.dll on your system? If so, who created it? Do they
have an update available? Does removing it stop your crashing?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"jmcbeth" <jmcbeth@discussions.microsoft.com> wrote in message
news:CE9677C6-AF93-4C33-9E6A-AE78C03AC71B@microsoft.com...
> Hi,
>
> My only complaint with Vista has been that since I got it I have
> consistently had problems with Explorer (windows vista explorer not
> internet
> explorer) crashing whenever I open a folder containing more than one jpg
> image that I've edited with paint or photoshop. I open the folder
> containing
> the jpgs, the folder then "thinks" a bit, then gives me the error message
> "Windows explorer has stopped working" then "Windows explorer is
> restarting".
> Details from the error report(s) are pasted below. I have installed all
> recommended updates, it hasn't made any difference. I'm getting a bit fed
> up
> with this... any suggestions?
>
> Product Windows Explorer
> Problem Stopped working
> Date 18/09/2007 12:28 PM
> Status Solution Available
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b091
> Fault Module Name: StackHash_f252
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000374
> Exception Offset: 000af1c9
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 4105
> Additional Information 1: f252
> Additional Information 2: cf862d05a924ef142762076f60681684
> Additional Information 3: e15b
> Additional Information 4: e12206192f57d611f97fbccb2bbf912d
> Extra information about the problem
> Bucket ID: 360260177
>