Windows version 24h2 will not allow Brother Scanner Driver to install properly. Brothe Support ask me to contact Microsoft support for further assist

[Microsoft Windows]

I cannot scan from my Brother Printer to scan from my new laptop with Windows 11 version 24h2. I contact Brothe Surpport and they told me to contact Microsoft Support, see email below. Help.Response By Email (Paul) (01/07/2025 09:36 AM)Penny,Thank you for reaching out to Brother Support regarding your printer issue. We appreciate your inquiry, and we are here to assist you. To address the matter efficiently, kindly follow the steps outlined below:This is due to an issue with Windows version 24h2 that is not allowing the scanner driver to install properly. You will need to contact Microsoft s

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