D
DarkEstaR
Guest
I have been dating howls from various Microsoft tech support guys to making a USB drive you read.For some reason they think that they each know the only way to properly make a windows 10 USB... Each time they did it, they download went all night and 8 hours later. It still hovered at 0% percent which I had explained that it had happened like this on the last help chat I was in, and yet again they said. Just wait. Its at zero because your internet is just slow. Turns out they are just not qualified to make USB drives. And that media creation tool is a failure and embarrassment to Microsoft. You should be making it easier to download your systems and make things work. Not making it hard and have to have live discs for things to work. I have switched to Linux because of this and I tell this story to everyone I meet because this is so common that Microsoft is loosing customers at an alarming rate. Not even the city-government uses windows anymore. SO winbo you have one last shot for my grandmothers sake. I want her to use Linux but she is your perfect customer. Rigid in her way, doesn't like change. And thinks Bill is hot. Your speech recognition is atrocious. --->Since for your castle or eat all lower east might wear my luck held users chided him a USB or my grandma that you're so lucky at auction get leaders can all our on 90 clients you on this just a crew of that you're a speed reader you should sucks <-- that is the example of me trying to use you speech recognition, its only good for the spyware it is intended to be used for. So below is the stats for the computer I am trying to JUST GET into the Windows 10 loader screen so I can reformat the computer with Windows to for the elderly lady in my life. I will not remote help with anyone anymore because its just wasted my life and nights. IF it doesn't get solved I will just have to disconnect her completely and give her a google product or amazon fire. Below is her stats. Make an attempt to figure this out please your predecessors help only went as far as " lets make a proper copy of window 10" as if everything would be ok after that, utter failure in tech support.
Her Computer INFO
Intel® Driver & Support Assistant Detailed Report
Last scan: 10/29/2019 12:40 AM
Computer
ASUSTeK Computer INC. P6X58D-E
System Manufacturer System manufacturer
System Model System Product Name
System Type Desktop
Motherboard Manufacturer ASUSTeK Computer INC.
Motherboard Product P6X58D-E
BIOS Version 15
SMBIOS Version 2.5
Operating System
Microsoft Windows 10 Pro (64-bit)
Version 1903
OS Build 10.0.18362
Build Branch 19h1_release
Locale English (United States)
Windows Directory C:\Windows
System Directory C:\Windows\system32
.NET Framework Versions 4.0.0.0, 4.8.03752
Default Internet Browser Internet Explorer 11.418.18362.0
Installed Internet Browsers Google Chrome, Internet Explorer 11.418.18362.0
Processor
Intel® Core™ i7 CPU 950 @ 3.07GHz
Manufacturer GenuineIntel
Description Intel64 Family 6 Model 26 Stepping 5
Architecture x64
# of Cores 4
# of Threads 8
Processor Base Frequency 3068 MHz
Current Voltage 1.8
Level 2 Cache 1024 Kb
Level 3 Cache 8192 Kb
Processor Id 0x106A5
Revision 6661
Availability Running at full power
Graphics
AMD Radeon HD 5800 Series
Adapter Compatibility Advanced Micro Devices, Inc.
Video Processor AMD Radeon Graphics Processor (0x6898)
Resolution 1920 x 1080
Bits Per Pixel 32
Number of Colors 4294967296
Refresh Rate - Current 60 Hz
Refresh Rate - Maximum 60 Hz
Refresh Rate - Minimum 50 Hz
Driver Provider Advanced Micro Devices, Inc.
Driver Version 15.200.1062.1002
Driver Date 7/15/2015
Adapter DAC Type Internal DAC(400MHz)
Adapter RAM 1.00 GB
Availability Running at full power
Status This device is working properly.
Location PCI bus 3, device 0, function 0
Device Id PCI\VEN_1002&DEV_6898&SUBSYS_03461043&REV_00\4&2F1C4782&0&0018
Audio
AMD High Definition Audio Device
Driver Provider Advanced Micro Devices
Driver Version 10.0.0.1
Driver Date 6/9/2015
Device Id HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002\5&C36F28B&0&0001
High Definition Audio Device
Driver Provider Microsoft
Driver Version 10.0.18362.356
Driver Date 9/4/2019
Device Id HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_104383C0&REV_1000\4&24EAAE2F&0&0001
Networking and I/O
Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Manufacturer Marvell
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address 20:CF:30:E3:38:59
Service Name yukonw8
Driver Provider Microsoft
Driver Version 12.10.16.0
Driver Date 4/11/2013
Device Id PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&18ABAD59&0&00E2
Revision 12
TP-Link Wireless USB Adapter
Manufacturer Realtek Semiconductor Corp.
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address F4:F2:6D:1D
F:65
Service Name RtlWlanu
Driver Provider Microsoft
Driver Version 1030.27.425.2018
Driver Date 10/25/2018
Device Id USB\VID_2357&PID_0101\123456
TAP-Windows Adapter V9
Manufacturer TAP-Windows Provider V9
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address 00:FF:04:CCA:1C
Service Name tap0901
Driver Provider TAP-Windows Provider V9
Driver Version 9.23.3.601
Driver Date 4/23/2019
Device Id ROOT\NET\0000
VMware Virtual Ethernet Adapter for VMnet1
Manufacturer VMware, Inc.
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address 00:50:56:C0:00:01
Service Name VMnetAdapter
Driver Provider VMware, Inc.
Driver Version 14.0.0.0
Driver Date 8/15/2017
Device Id ROOT\VMWARE\0000
VMware Virtual Ethernet Adapter for VMnet8
Manufacturer VMware, Inc.
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address 00:50:56:C0:00:08
Service Name VMnetAdapter
Driver Provider VMware, Inc.
Driver Version 14.0.0.0
Driver Date 8/15/2017
Device Id ROOT\VMWARE\0001
Npcap Loopback Adapter
Manufacturer Microsoft
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address 02:00:4C:4F:4F:50
Service Name kmloop
Driver Provider Microsoft
Driver Version 10.0.18362.1
Driver Date 6/21/2006
Device Id ROOT\NET\0001
Memory
6 GB
Physical Memory - Total 6 GB
Physical Memory - Available 1.04 GB
Virtual Memory - Total 14.30 GB
Virtual Memory - Available 5.76 GB
Page File C:\pagefile.sys
Page File Space 8.26 GB
Storage
VendorCo ProductCode USB Device
Capacity 0.93 GB
Firmware Version 2.00
Serial Number 9207086A78035926148
Partitions 1
Driver Provider Microsoft
Driver Version 10.0.18362.1
Driver Date 6/21/2006
Device Id USBSTOR\DISK&VEN_VENDORCO&PROD_PRODUCTCODE&REV_2.00\9207086A78035926148&0
J:
File System FAT32
Compressed False
Capacity 0.93 GB
Free Space 0.31 GB
ST31000528AS
Capacity 931.51 GB
Firmware Version CC46
Serial Number 9VP9MJKS
Partitions 1
Driver Provider Microsoft
Driver Version 10.0.18362.1
Driver Date 6/21/2006
Device Id SCSI\DISK&VEN_&PROD_ST31000528AS\4&5ECF4F&0&010000
D:
File System NTFS
Compressed False
Capacity 931.51 GB
Free Space 275.37 GB
ST95005620AS
Capacity 465.76 GB
Firmware Version SD23
Serial Number 5YX0FAT3
Partitions 1
Driver Provider Microsoft
Driver Version 10.0.18362.1
Driver Date 6/21/2006
Device Id SCSI\DISK&VEN_&PROD_ST95005620AS\4&5ECF4F&0&000000
C:
File System NTFS
Compressed False
Capacity 465.76 GB
Free Space 358.42 GB
Sony Storage Media USB Device
Capacity 0.94 GB
Firmware Version 0100
Serial Number 1A08082216221
Partitions 1
Driver Provider Microsoft
Driver Version 10.0.18362.1
Driver Date 6/21/2006
Device Id USBSTOR\DISK&VEN_SONY&PROD_STORAGE_MEDIA&REV_0100\1A08082216221&0
I:
File System FAT
Compressed False
Capacity 0.94 GB
Free Space 0.63 GB
Seagate BUP Slim BK USB Device
Capacity 931.51 GB
Firmware Version 0304
Serial Number NA7S11TH
Partitions 1
Driver Provider Microsoft
Driver Version 10.0.18362.1
Driver Date 6/21/2006
Device Id USBSTOR\DISK&VEN_SEAGATE&PROD_BUP_SLIM_BK&REV_0304\NA7S11TH&0
G:
File System FAT32
Compressed False
Capacity 931.16 GB
Free Space 464.20 GB
I recently put in a SSD 1TB a58 silicon power and an 2tb Barracuda
It posts, goes through the bios and if the USB is pligged in its starts to look like its gonna boot.... but never actually goes past the logo and to the install side.
What is going on and what can I do to get this computer going so that she can have her computer just running again, It has been months
Continue reading...
Her Computer INFO
Intel® Driver & Support Assistant Detailed Report
Last scan: 10/29/2019 12:40 AM
Computer
ASUSTeK Computer INC. P6X58D-E
System Manufacturer System manufacturer
System Model System Product Name
System Type Desktop
Motherboard Manufacturer ASUSTeK Computer INC.
Motherboard Product P6X58D-E
BIOS Version 15
SMBIOS Version 2.5
Operating System
Microsoft Windows 10 Pro (64-bit)
Version 1903
OS Build 10.0.18362
Build Branch 19h1_release
Locale English (United States)
Windows Directory C:\Windows
System Directory C:\Windows\system32
.NET Framework Versions 4.0.0.0, 4.8.03752
Default Internet Browser Internet Explorer 11.418.18362.0
Installed Internet Browsers Google Chrome, Internet Explorer 11.418.18362.0
Processor
Intel® Core™ i7 CPU 950 @ 3.07GHz
Manufacturer GenuineIntel
Description Intel64 Family 6 Model 26 Stepping 5
Architecture x64
# of Cores 4
# of Threads 8
Processor Base Frequency 3068 MHz
Current Voltage 1.8
Level 2 Cache 1024 Kb
Level 3 Cache 8192 Kb
Processor Id 0x106A5
Revision 6661
Availability Running at full power
Graphics
AMD Radeon HD 5800 Series
Adapter Compatibility Advanced Micro Devices, Inc.
Video Processor AMD Radeon Graphics Processor (0x6898)
Resolution 1920 x 1080
Bits Per Pixel 32
Number of Colors 4294967296
Refresh Rate - Current 60 Hz
Refresh Rate - Maximum 60 Hz
Refresh Rate - Minimum 50 Hz
Driver Provider Advanced Micro Devices, Inc.
Driver Version 15.200.1062.1002
Driver Date 7/15/2015
Adapter DAC Type Internal DAC(400MHz)
Adapter RAM 1.00 GB
Availability Running at full power
Status This device is working properly.
Location PCI bus 3, device 0, function 0
Device Id PCI\VEN_1002&DEV_6898&SUBSYS_03461043&REV_00\4&2F1C4782&0&0018
Audio
AMD High Definition Audio Device
Driver Provider Advanced Micro Devices
Driver Version 10.0.0.1
Driver Date 6/9/2015
Device Id HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002\5&C36F28B&0&0001
High Definition Audio Device
Driver Provider Microsoft
Driver Version 10.0.18362.356
Driver Date 9/4/2019
Device Id HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_104383C0&REV_1000\4&24EAAE2F&0&0001
Networking and I/O
Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Manufacturer Marvell
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address 20:CF:30:E3:38:59
Service Name yukonw8
Driver Provider Microsoft
Driver Version 12.10.16.0
Driver Date 4/11/2013
Device Id PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&18ABAD59&0&00E2
Revision 12
TP-Link Wireless USB Adapter
Manufacturer Realtek Semiconductor Corp.
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address F4:F2:6D:1D
F:65Service Name RtlWlanu
Driver Provider Microsoft
Driver Version 1030.27.425.2018
Driver Date 10/25/2018
Device Id USB\VID_2357&PID_0101\123456
TAP-Windows Adapter V9
Manufacturer TAP-Windows Provider V9
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address 00:FF:04:CC
A:1CService Name tap0901
Driver Provider TAP-Windows Provider V9
Driver Version 9.23.3.601
Driver Date 4/23/2019
Device Id ROOT\NET\0000
VMware Virtual Ethernet Adapter for VMnet1
Manufacturer VMware, Inc.
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address 00:50:56:C0:00:01
Service Name VMnetAdapter
Driver Provider VMware, Inc.
Driver Version 14.0.0.0
Driver Date 8/15/2017
Device Id ROOT\VMWARE\0000
VMware Virtual Ethernet Adapter for VMnet8
Manufacturer VMware, Inc.
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address 00:50:56:C0:00:08
Service Name VMnetAdapter
Driver Provider VMware, Inc.
Driver Version 14.0.0.0
Driver Date 8/15/2017
Device Id ROOT\VMWARE\0001
Npcap Loopback Adapter
Manufacturer Microsoft
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address 02:00:4C:4F:4F:50
Service Name kmloop
Driver Provider Microsoft
Driver Version 10.0.18362.1
Driver Date 6/21/2006
Device Id ROOT\NET\0001
Memory
6 GB
Physical Memory - Total 6 GB
Physical Memory - Available 1.04 GB
Virtual Memory - Total 14.30 GB
Virtual Memory - Available 5.76 GB
Page File C:\pagefile.sys
Page File Space 8.26 GB
Storage
VendorCo ProductCode USB Device
Capacity 0.93 GB
Firmware Version 2.00
Serial Number 9207086A78035926148
Partitions 1
Driver Provider Microsoft
Driver Version 10.0.18362.1
Driver Date 6/21/2006
Device Id USBSTOR\DISK&VEN_VENDORCO&PROD_PRODUCTCODE&REV_2.00\9207086A78035926148&0
J:
File System FAT32
Compressed False
Capacity 0.93 GB
Free Space 0.31 GB
ST31000528AS
Capacity 931.51 GB
Firmware Version CC46
Serial Number 9VP9MJKS
Partitions 1
Driver Provider Microsoft
Driver Version 10.0.18362.1
Driver Date 6/21/2006
Device Id SCSI\DISK&VEN_&PROD_ST31000528AS\4&5ECF4F&0&010000
D:
File System NTFS
Compressed False
Capacity 931.51 GB
Free Space 275.37 GB
ST95005620AS
Capacity 465.76 GB
Firmware Version SD23
Serial Number 5YX0FAT3
Partitions 1
Driver Provider Microsoft
Driver Version 10.0.18362.1
Driver Date 6/21/2006
Device Id SCSI\DISK&VEN_&PROD_ST95005620AS\4&5ECF4F&0&000000
C:
File System NTFS
Compressed False
Capacity 465.76 GB
Free Space 358.42 GB
Sony Storage Media USB Device
Capacity 0.94 GB
Firmware Version 0100
Serial Number 1A08082216221
Partitions 1
Driver Provider Microsoft
Driver Version 10.0.18362.1
Driver Date 6/21/2006
Device Id USBSTOR\DISK&VEN_SONY&PROD_STORAGE_MEDIA&REV_0100\1A08082216221&0
I:
File System FAT
Compressed False
Capacity 0.94 GB
Free Space 0.63 GB
Seagate BUP Slim BK USB Device
Capacity 931.51 GB
Firmware Version 0304
Serial Number NA7S11TH
Partitions 1
Driver Provider Microsoft
Driver Version 10.0.18362.1
Driver Date 6/21/2006
Device Id USBSTOR\DISK&VEN_SEAGATE&PROD_BUP_SLIM_BK&REV_0304\NA7S11TH&0
G:
File System FAT32
Compressed False
Capacity 931.16 GB
Free Space 464.20 GB
I recently put in a SSD 1TB a58 silicon power and an 2tb Barracuda
It posts, goes through the bios and if the USB is pligged in its starts to look like its gonna boot.... but never actually goes past the logo and to the install side.
What is going on and what can I do to get this computer going so that she can have her computer just running again, It has been months
Continue reading...