See the "How to obtain help" section of
http://support.microsoft.com/kb/970892
For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB970892).
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Customers who experience issues installing Microsoft security updates also
can visit the following pages for assistance:
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
Rob Graham wrote:
> I'm finding that Security Update for SQL Server 2005 Service Pack 3
> (KB970892) never gets installed, but I don't know why. It just says it
> can't install it. Whether this really matters or not I don't know but
> it's a pain having this constantly reminding me to let it do something
> that it can't or won't do.
>
> What's the answer?
>
> Rob Graham