Windows Update

[recursion-al]

When trying to use online TV, I was told by Centurytel that I didn't Have
Windows Media player. I have WMP 10. Tried to install WMP 11 and was told by
MS install that I did not have a valid version of windows. Tried to to
Windows udpate and:
got message that I my system is unable to display requested web page. Error
no 0x800A1391 (at least I think it was, MS still doesn't let us cut and paste
messages!).

I am losing faith in Microsoft.

 

[Engel]

Can you go to Windows Update, select Express (Get high-priority updates),
and apply all offered updates
http://update.microsoft.com

Once that is finished, can you verify the update installs? There are many
pre-requisite files which are needed from windows update and windows update
will fail until you have these f!les.


Also test this WGA diagnose test, connection to MS, that scripts working and
a new Validation tool
http://www.microsoft.com/genuine/diag/


I hope this post is helpful.

Let us know how it works ºut.
--

"recursion-al" wrote:

> When trying to use online TV, I was told by Centurytel that I didn't Have
> Windows Media player. I have WMP 10. Tried to install WMP 11 and was told by
> MS install that I did not have a valid version of windows. Tried to to
> Windows udpate and:
> got message that I my system is unable to display requested web page. Error
> no 0x800A1391 (at least I think it was, MS still doesn't let us cut and paste
> messages!).
>
> I am losing faith in Microsoft.

 

[recursion-al]

"recursion-al" wrote:

> When trying to use online TV, I was told by Centurytel that I didn't Have
> Windows Media player. I have WMP 10. Tried to install WMP 11 and was told by
> MS install that I did not have a valid version of windows. Tried to to
> Windows udpate and:
> got message that I my system is unable to display requested web page. Error
> no 0x800A1391 (at least I think it was, MS still doesn't let us cut and paste
> messages!).
>
> I am losing faith in Microsoft.

Right after I made this post, I found the answer in an earlier post - think
I searched on the error number.
Problem was Zone Alarm Pro - had to add the update site to ZA and I was good
to go.
Would have posted this sooner, but spend the rest of the day downloading
media center rollout 2.

Thanks the earlier poster who had the fix.

 

[Engel]

Thanks for pointing out that the problem was Zone Alarm Pro - had to add the
update site to ZA.
--

"recursion-al" wrote:

>
>
> "recursion-al" wrote:
>
> > When trying to use online TV, I was told by Centurytel that I didn't Have
> > Windows Media player. I have WMP 10. Tried to install WMP 11 and was told by
> > MS install that I did not have a valid version of windows. Tried to to
> > Windows udpate and:
> > got message that I my system is unable to display requested web page. Error
> > no 0x800A1391 (at least I think it was, MS still doesn't let us cut and paste
> > messages!).
> >
> > I am losing faith in Microsoft.
>
> Right after I made this post, I found the answer in an earlier post - think
> I searched on the error number.
> Problem was Zone Alarm Pro - had to add the update site to ZA and I was good
> to go.
> Would have posted this sooner, but spend the rest of the day downloading
> media center rollout 2.
>
> Thanks the earlier poster who had the fix.