Windows Update Failure 8024402F in Windows Small Business Server 2008.

  • Thread starter Thread starter MumTechnician
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MumTechnician

Guest
Team,

We have a server running on Windows Small Business Server 2008 64-bit operating system.

We are getting error 8024402F which checking for new updates.

Below steps performed.


# Stopped the windows update services and rename the Software Distribution folder & catroot2 folder.
# Restarted Windows update related Services (BITS, Cryptography and Windows Installer)
# Reset the Windows update component.
# Ran SFC scan and found corruption but repaired successfully.
# Ran system readiness tool on the server.
# Rebooted the server.
# No any isue from firewall as it working on other system under same network.
# Still all exceptions set in Firewall.

Error found in windows update logs

http://download.windowsupdate.com/c..._8b04ecce64af258b9a8e391633b873b6c92ff8df.cab with error 0x80072efd

below is the details Windows update logs.

2019-08-22 10:42:45:578 1036 11b0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2019-08-22 10:42:45:578 1036 11b0 Agent *********
2019-08-22 10:42:45:578 1036 11b0 Agent * Online = Yes; Ignore download priority = No
2019-08-22 10:42:45:578 1036 11b0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2019-08-22 10:42:45:578 1036 11b0 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2019-08-22 10:42:45:578 1036 11b0 Agent * Search Scope = {Machine}
2019-08-22 10:42:45:589 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:45:594 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:597 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPDFF1.tmp with dwProvFlags 0x00000080:
2019-08-22 10:42:45:604 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:605 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:45:609 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:868 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:45:872 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:874 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:45:879 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:882 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE11A.tmp with dwProvFlags 0x00000080:
2019-08-22 10:42:45:888 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:890 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:45:894 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:897 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE12B.tmp with dwProvFlags 0x00000080:
2019-08-22 10:42:45:903 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:907 1036 11b0 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://ds.download.windowsupdate.com/v11/2/microsoftupdate/redir/v6-muauth.cab
2019-08-22 10:42:45:907 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:45:912 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:944 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:45:949 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:949 1036 11b0 Setup Checking for agent SelfUpdate
2019-08-22 10:42:45:949 1036 11b0 Setup Client version: Core: 7.7.6003.20555 Aux: 7.6.7600.256
2019-08-22 10:42:45:952 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:45:956 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:959 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE15B.tmp with dwProvFlags 0x00000080:
2019-08-22 10:42:45:966 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:966 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:45:971 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:45:999 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:46:003 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:46:005 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:46:009 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:46:012 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE19A.tmp with dwProvFlags 0x00000080:
2019-08-22 10:42:46:019 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:46:020 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:46:024 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:46:027 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE1AB.tmp with dwProvFlags 0x00000080:
2019-08-22 10:42:46:034 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:46:507 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:46:511 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:46:514 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPE38F.tmp with dwProvFlags 0x00000080:
2019-08-22 10:42:46:520 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:46:524 1036 11b0 Misc WARNING: File open failed. Error 2
2019-08-22 10:42:46:524 1036 11b0 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab are not trusted: Error 0x80070002
2019-08-22 10:42:46:620 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:46:625 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:46:637 1036 11b0 Setup Determining whether a new setup handler needs to be downloaded
2019-08-22 10:42:46:637 1036 11b0 Setup SelfUpdate handler is not found. It will be downloaded
2019-08-22 10:42:46:637 1036 11b0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2019-08-22 10:42:46:641 1036 11b0 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2019-08-22 10:42:46:641 1036 11b0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2019-08-22 10:42:46:663 1036 11b0 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2019-08-22 10:42:46:663 1036 11b0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2019-08-22 10:42:46:695 1036 11b0 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2019-08-22 10:42:46:695 1036 11b0 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2019-08-22 10:42:53:922 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:53:927 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:53:930 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\TMP82.tmp with dwProvFlags 0x00000080:
2019-08-22 10:42:53:936 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:53:937 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\v6-muredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:53:941 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:53:974 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\v6-muredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:53:978 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:53:987 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:53:991 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:53:994 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\TMPD1.tmp with dwProvFlags 0x00000080:
2019-08-22 10:42:54:000 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:54:002 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab with dwProvFlags 0x00000080:
2019-08-22 10:42:54:006 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:54:009 1036 11b0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\TMPE2.tmp with dwProvFlags 0x00000080:
2019-08-22 10:42:54:016 1036 11b0 Misc Microsoft signed: NA
2019-08-22 10:42:54:016 1036 11b0 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2019-08-22 10:42:54:016 1036 11b0 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2019-08-22 10:42:57:396 1036 11b0 Misc WARNING: Send failed with hr = 80072efd.
2019-08-22 10:42:57:396 1036 11b0 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2019-08-22 10:42:57:396 1036 11b0 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/c..._8b04ecce64af258b9a8e391633b873b6c92ff8df.cab>. error 0x80072efd
2019-08-22 10:42:57:396 1036 11b0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2019-08-22 10:42:57:396 1036 11b0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2019-08-22 10:42:57:397 1036 11b0 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2019-08-22 10:42:58:396 1036 11b0 Misc WARNING: Send failed with hr = 80072efd.
2019-08-22 10:42:58:396 1036 11b0 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2019-08-22 10:42:58:396 1036 11b0 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/c..._8b04ecce64af258b9a8e391633b873b6c92ff8df.cab>. error 0x80072efd
2019-08-22 10:42:58:396 1036 11b0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2019-08-22 10:42:58:396 1036 11b0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2019-08-22 10:42:58:397 1036 11b0 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2019-08-22 10:42:59:396 1036 11b0 Misc WARNING: Send failed with hr = 80072efd.
2019-08-22 10:42:59:396 1036 11b0 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2019-08-22 10:42:59:396 1036 11b0 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/c..._8b04ecce64af258b9a8e391633b873b6c92ff8df.cab>. error 0x80072efd
2019-08-22 10:42:59:396 1036 11b0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2019-08-22 10:42:59:396 1036 11b0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2019-08-22 10:42:59:396 1036 11b0 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2019-08-22 10:43:00:397 1036 11b0 Misc WARNING: Send failed with hr = 80072efd.
2019-08-22 10:43:00:397 1036 11b0 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2019-08-22 10:43:00:397 1036 11b0 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/c..._8b04ecce64af258b9a8e391633b873b6c92ff8df.cab>. error 0x80072efd
2019-08-22 10:43:00:397 1036 11b0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2019-08-22 10:43:00:397 1036 11b0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2019-08-22 10:43:00:398 1036 11b0 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2019-08-22 10:43:00:398 1036 11b0 PT cfrom http://download.windowsupdate.com/c..._8b04ecce64af258b9a8e391633b873b6c92ff8df.cab with error 0x80072efd
2019-08-22 10:43:00:398 1036 11b0 PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 1, Old Count = 60
2019-08-22 10:43:23:903 1036 11b0 PT WARNING: Sync of Updates: 0x8024402f
2019-08-22 10:43:23:903 1036 11b0 PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2019-08-22 10:43:23:903 1036 11b0 Agent * WARNING: Failed to synchronize, error = 0x8024402F
2019-08-22 10:43:23:934 1036 11b0 Agent * WARNING: Exit code = 0x8024402F
2019-08-22 10:43:23:934 1036 11b0 Agent *********
2019-08-22 10:43:23:934 1036 11b0 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2019-08-22 10:43:23:934 1036 11b0 Agent *************
2019-08-22 10:43:23:934 1036 11b0 Agent WARNING: WU client failed Searching for update with error 0x8024402f
2019-08-22 10:43:23:961 1036 fdc AU >>## RESUMED ## AU: Search for updates [CallId = {2C58F392-5B1B-4CE7-96B5-9AF42BE59B4B}]
2019-08-22 10:43:23:961 1036 fdc AU # WARNING: Search callback failed, result = 0x8024402F
2019-08-22 10:43:23:961 1036 fdc AU # WARNING: Failed to find updates with error code 8024402F
2019-08-22 10:43:23:961 1036 fdc AU #########
2019-08-22 10:43:23:961 1036 fdc AU ## END ## AU: Search for updates [CallId = {2C58F392-5B1B-4CE7-96B5-9AF42BE59B4B}]
2019-08-22 10:43:23:961 1036 fdc AU #############
2019-08-22 10:43:23:964 1036 11b0 Report CWERReporter finishing event handling. (00000000)
2019-08-22 10:43:28:934 1036 11b0 Report REPORT EVENT: {D3798C2D-E669-4192-B2F7-0DEE95AA6CA8} 2019-08-22 10:43:23:934-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
2019-08-22 10:43:28:940 1036 11b0 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2019-08-22 10:43:28:940 1036 11b0 Report WER Report sent: 7.7.6003.20555 0x8024402f 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged
2019-08-22 10:43:28:940 1036 11b0 Report CWERReporter finishing event handling. (00000000)

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