Windows Update error Code 80070057 Windows Vista Ultimate x64

  • Thread starter Thread starter Son Gokuu
  • Start date Start date
S

Son Gokuu

Guest
Greetings,

On 2 updates (931099 and 933566) I get the Code 80070057 and the status is
failed, all other updates works fine.

Here are the logs:

For update 931099:

2007-07-21 22:47:31:338 984 d18 DnldMgr *************
2007-07-21 22:47:31:338 984 d18 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2007-07-21 22:47:31:338 984 d18 DnldMgr *********
2007-07-21 22:47:31:338 984 d18 DnldMgr * Call ID =
{EF6D4617-96E0-4D94-8075-AD23F23A2B36}
2007-07-21 22:47:31:338 984 d18 DnldMgr * Priority = 3, Interactive = 1,
Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-07-21 22:47:31:338 984 d18 DnldMgr * Updates to download = 1
2007-07-21 22:47:31:338 984 d18 Agent * Title = Update for Windows
Vista for x64-based Systems (KB931099)
2007-07-21 22:47:31:338 984 d18 Agent * UpdateId =
{5BC7BB25-5BB7-4D06-9382-3F1E427DE534}.101
2007-07-21 22:47:31:338 984 d18 Agent * Bundles 1 updates:
2007-07-21 22:47:31:338 984 d18 Agent *
{A676D0BA-E2C7-4C53-A901-D770874D7E34}.101
2007-07-21 22:47:31:340 984 d18 DnldMgr *********** DnldMgr: New download
job [UpdateId = {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101] ***********
2007-07-21 22:47:31:376 984 d18 DnldMgr * Queueing update for download
handler request generation.
2007-07-21 22:47:31:376 984 d18 DnldMgr Generating download request for
update {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101
2007-07-21 22:47:31:548 984 d18 Handler Generating request for CBS update
A676D0BA-E2C7-4C53-A901-D770874D7E34 in sandbox
C:\Windows\SoftwareDistribution\Download\5ee18665a9aafff8b9e707a36c9857e3
2007-07-21 22:47:31:549 984 d60 AU # Pending download calls = 1
2007-07-21 22:47:31:549 984 d60 AU <<## SUBMITTED ## AU: Download updates
2007-07-21 22:47:31:549 984 d18 Handler Selected payload type is ptExpress
2007-07-21 22:47:31:552 984 d18 Handler UH: DpxRestoreJob returned 0x80070002
2007-07-21 22:47:31:552 984 d18 Handler Detected download state is
dsHavePackage
2007-07-21 22:47:33:083 984 d18 Handler Request generation for CBS update
complete with hr=0x0 and pfResetSandbox=0
2007-07-21 22:47:33:083 984 d18 DnldMgr *********** DnldMgr: New download
job [UpdateId = {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101] ***********
2007-07-21 22:47:33:086 984 d18 DnldMgr * All files for update were
already downloaded and are valid.
2007-07-21 22:47:33:103 984 d18 Agent *********
2007-07-21 22:47:33:103 984 d18 Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2007-07-21 22:47:33:103 984 d18 Agent *************
2007-07-21 22:47:33:103 984 9d8 AU >>## RESUMED ## AU: Download update
[UpdateId = {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}, succeeded]
2007-07-21 22:47:33:104 984 9d8 AU #########
2007-07-21 22:47:33:104 984 9d8 AU ## END ## AU: Download updates
2007-07-21 22:47:33:104 984 9d8 AU #############
2007-07-21 22:47:33:339 984 d60 AU BeginInteractiveInstall invoked for
Install
2007-07-21 22:47:33:340 984 d60 AU Auto-approving update for install,
updateId = {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}.101, ForUx=1, IsOwnerUx=1,
HasDeadline=0, IsMinor=0
2007-07-21 22:47:33:340 984 d60 AU Auto-approved 1 update(s) for install
(for Ux), installType=1
2007-07-21 22:47:33:340 984 d60 AU #############
2007-07-21 22:47:33:340 984 d60 AU ## START ## AU: Install updates
2007-07-21 22:47:33:340 984 d60 AU #########
2007-07-21 22:47:33:340 984 d60 AU # Initiating manual install
2007-07-21 22:47:33:340 984 d60 AU # Approved updates = 1
2007-07-21 22:47:33:341 984 d60 AU <<## SUBMITTED ## AU: Install updates /
installing updates [CallId = {1D3C8586-7663-41F8-A222-644624B808E3}]
2007-07-21 22:47:33:341 984 e28 Agent *************
2007-07-21 22:47:33:341 984 e28 Agent ** START ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2007-07-21 22:47:33:341 984 e28 Agent *********
2007-07-21 22:47:33:341 984 e28 Agent * Updates to install = 1
2007-07-21 22:47:33:342 984 e28 Agent * Title = Update for Windows
Vista for x64-based Systems (KB931099)
2007-07-21 22:47:33:342 984 e28 Agent * UpdateId =
{5BC7BB25-5BB7-4D06-9382-3F1E427DE534}.101
2007-07-21 22:47:33:342 984 e28 Agent * Bundles 1 updates:
2007-07-21 22:47:33:342 984 e28 Agent *
{A676D0BA-E2C7-4C53-A901-D770874D7E34}.101
2007-07-21 22:47:38:104 984 d18 Report REPORT EVENT:
{59925796-1129-4BEF-896B-02F92ADD5255} 2007-07-21
22:47:33:104-0400 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. To install the updates, an administrator should log on to
this computer and Windows will prompt with further instructions: - Update
for Windows Vista for x64-based Systems (KB931099)
2007-07-21 22:49:44:698 984 e28 Handler Attempting to create remote handler
process as Ordinateur\Serge Boulet-Gendron in session 1
2007-07-21 22:49:44:775 984 e28 DnldMgr Preparing update for install,
updateId = {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101.
2007-07-21 22:49:44:782 3020 e3c Misc =========== Logging initialized
(build: 7.0.6000.374, tz: -0400) ===========
2007-07-21 22:49:44:782 3020 e3c Misc = Process:
C:\Windows\system32\wuauclt.exe
2007-07-21 22:49:44:782 3020 e3c Misc = Module:
C:\Windows\system32\wuaueng.dll
2007-07-21 22:49:44:781 3020 e3c Handler :::::::::::::
2007-07-21 22:49:44:782 3020 e3c Handler :: START :: Handler: CBS Install
2007-07-21 22:49:44:782 3020 e3c Handler :::::::::
2007-07-21 22:49:44:784 3020 e3c Handler Starting install of CBS update
A676D0BA-E2C7-4C53-A901-D770874D7E34
2007-07-21 22:49:44:787 3020 e3c Handler CBS package identity:
Package_1_for_KB931099~31bf3856ad364e35~amd64~~6.0.1.0
2007-07-21 22:49:44:787 3020 e3c Handler Installing express with
source=C:\Windows\SoftwareDistribution\Download\37d0ec8656fb8b08d19507332342fb77,
workingdir=C:\Windows\SoftwareDistribution\Download\37d0ec8656fb8b08d19507332342fb77
2007-07-21 22:49:52:581 3020 e3c Handler Requesting post-reboot reporting
for package Package_1_for_KB931099~31bf3856ad364e35~amd64~~6.0.1.0.
2007-07-21 22:49:52:581 3020 e3c Handler Completed install of CBS update
with type=1, requiresReboot=1, installerError=0, hr=0x0
2007-07-21 22:49:52:583 3020 e3c Handler :::::::::
2007-07-21 22:49:52:583 3020 e3c Handler :: END :: Handler: CBS Install
2007-07-21 22:49:52:583 3020 e3c Handler :::::::::::::
2007-07-21 22:49:52:649 984 9d8 AU >>## RESUMED ## AU: Installing update
[UpdateId = {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}, succeeded]
2007-07-21 22:49:52:719 984 e28 Agent *********
2007-07-21 22:49:52:719 984 9d8 AU Install call completed.
2007-07-21 22:49:52:719 984 e28 Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2007-07-21 22:49:52:719 984 9d8 AU # WARNING: Install call completed,
reboot required = Yes, error = 0x00000000
2007-07-21 22:49:52:719 984 e28 Agent *************
2007-07-21 22:49:52:719 984 9d8 AU #########
2007-07-21 22:49:52:719 984 9d8 AU ## END ## AU: Installing updates
[CallId = {1D3C8586-7663-41F8-A222-644624B808E3}]
2007-07-21 22:49:52:719 984 9d8 AU #############
2007-07-21 22:49:52:719 984 9d8 AU Install complete for all calls, reboot
needed
2007-07-21 22:49:54:201 984 9dc AU UpdateDownloadProperties: 0 download(s)
are still in progress.
2007-07-21 22:49:54:204 984 9dc AU Triggering Offline detection
(non-interactive)
2007-07-21 22:49:54:205 984 9dc AU AU setting pending client directive to
'Reboot Pending'
2007-07-21 22:49:54:206 984 9dc AU Changing existing AU client directive
from 'Progress Ux' to 'Reboot Pending', session id = 0x1
2007-07-21 22:49:54:232 984 cb0 AU #############
2007-07-21 22:49:54:232 984 cb0 AU ## START ## AU: Search for updates
2007-07-21 22:49:54:232 984 cb0 AU #########
2007-07-21 22:49:54:232 3576 dfc CltUI AU client got new directive = 'Reboot
Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0
2007-07-21 22:49:54:234 984 cb0 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {2C413CB0-9977-4936-8D8C-A12564283C51}]
2007-07-21 22:49:54:234 984 d18 Agent *************
2007-07-21 22:49:54:235 984 d18 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-21 22:49:54:235 984 d18 Agent *********
2007-07-21 22:49:54:235 984 d18 Agent * Online = No; Ignore download
priority = No
2007-07-21 22:49:54:235 984 d18 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2007-07-21 22:49:54:235 984 d18 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-07-21 22:51:19:642 3068 a6c Misc WARNING: SUS Client is rebooting system.
2007-07-21 22:51:20:044 984 cb0 AU AU received handle event
2007-07-21 22:51:28:017 984 cb0 Shutdwn user declined update at shutdown
2007-07-21 22:51:28:017 984 cb0 AU AU initiates service shutdown
2007-07-21 22:51:28:017 984 cb0 AU ########### AU: Uninitializing
Automatic Updates ###########
2007-07-21 22:51:37:081 984 d18 Handler FATAL: UH: 0x80070057:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2007-07-21 22:51:37:081 984 d18 Agent WARNING: Failed to evaluate Installed
rule, updateId = {A7155624-5EEE-4FF9-8502-0F068D2B9BC1}.100, hr = 80070057
2007-07-21 22:51:44:818 984 d18 Handler FATAL: UH: 0x80070057:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2007-07-21 22:51:44:818 984 d18 Agent WARNING: Failed to evaluate
Installable rule, updateId = {A7155624-5EEE-4FF9-8502-0F068D2B9BC1}.100, hr =
80070057
2007-07-21 22:51:52:821 984 d18 Handler FATAL: UH: 0x80070057:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2007-07-21 22:51:52:852 984 d18 Agent * WARNING: Exit code = 0x8024000B
2007-07-21 22:51:52:852 984 d18 Agent *********
2007-07-21 22:51:52:852 984 d18 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-21 22:51:52:852 984 d18 Agent *************
2007-07-21 22:51:52:852 984 d18 Agent WARNING: WU client failed Searching
for update with error 0x8024000b
2007-07-21 22:51:53:086 984 cb0 Report REPORT EVENT:
{9A15CA13-F02E-42F0-917F-B8A5AF25E562} 2007-07-21
22:49:52:811-0400 1 193 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Restart Required: To complete the installation of the following
updates, the computer must be restarted. Until this computer has been
restarted, Windows cannot search for or download new updates: - Update for
Windows Vista for x64-based Systems (KB931099)
2007-07-21 22:51:53:211 984 cb0 Service *********
2007-07-21 22:51:53:211 984 cb0 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2007-07-21 22:51:53:211 984 cb0 Service *************
2007-07-21 22:54:36:723 996 cf8 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: -0400) ===========
2007-07-21 22:54:36:739 996 cf8 Misc = Process:
C:\Windows\system32\svchost.exe
2007-07-21 22:54:36:739 996 cf8 Misc = Module:
c:\windows\system32\wuaueng.dll
2007-07-21 22:54:36:723 996 cf8 Service *************
2007-07-21 22:54:36:739 996 cf8 Service ** START ** Service: Service startup
2007-07-21 22:54:36:739 996 cf8 Service *********
2007-07-21 22:54:36:848 996 cf8 Agent * WU client version 7.0.6000.374
2007-07-21 22:54:36:848 996 cf8 Agent * Base directory:
C:\Windows\SoftwareDistribution
2007-07-21 22:54:36:848 996 cf8 Agent * Access type: No proxy
2007-07-21 22:54:36:879 996 cf8 Agent * Network state: Connected
2007-07-21 22:54:37:675 996 3f4 Agent *********** Agent: Initializing
Windows Update Agent ***********
2007-07-21 22:54:37:675 996 3f4 Agent *********** Agent: Initializing
global settings cache ***********
2007-07-21 22:54:37:675 996 3f4 Agent * WSUS server: <NULL>
2007-07-21 22:54:37:675 996 3f4 Agent * WSUS status server: <NULL>
2007-07-21 22:54:37:675 996 3f4 Agent * Target group: (Unassigned
Computers)
2007-07-21 22:54:37:675 996 3f4 Agent * Windows Update access disabled: No
2007-07-21 22:54:37:721 996 3f4 DnldMgr Download manager restoring 0
downloads
2007-07-21 22:54:37:862 996 3f4 Agent Attempt 0 to obtain post-reboot
results.
2007-07-21 22:54:38:205 996 3f4 Handler Post-reboot status for package
Package_1_for_KB931099~31bf3856ad364e35~amd64~~6.0.1.0: 0x80070057.
2007-07-21 22:54:38:205 996 3f4 Handler WARNING: Got extended error:
"POQ Operation ExpandTxfLog"
2007-07-21 22:54:39:980 996 cf8 Report *********** Report: Initializing
static reporting data ***********
2007-07-21 22:54:39:980 996 cf8 Report * OS Version = 6.0.6000.0.0.65792
2007-07-21 22:54:39:980 996 cf8 Report * OS Product Type = 0x00000001
2007-07-21 22:54:40:230 996 cf8 Report * Computer Brand = System
manufacturer
2007-07-21 22:54:40:230 996 cf8 Report * Computer Model = System Product
Name
2007-07-21 22:54:40:261 996 cf8 Report * Bios Revision = 0803
2007-07-21 22:54:40:261 996 cf8 Report * Bios Name = BIOS Date: 01/30/07
17:53:13 Ver: 08.00.12
2007-07-21 22:54:40:261 996 cf8 Report * Bios Release Date =
2007-01-30T00:00:00
2007-07-21 22:54:40:261 996 cf8 Report * Locale ID = 1033
2007-07-21 22:54:40:479 996 3f4 AU ########### AU: Initializing Automatic
Updates ###########
2007-07-21 22:54:40:479 996 3f4 AU # Approval type: Pre-download notify
(User preference)
2007-07-21 22:54:40:745 996 3f4 AU Obtained Post reboot hr from
Agent:80070057
2007-07-21 22:54:40:745 996 3f4 AU WARNING: Post-reboot install failure,
error = 0x80070057
2007-07-21 22:54:40:745 996 3f4 AU AU setting pending client directive to
'Forced Reboot'
2007-07-21 22:54:40:854 996 3f4 AU Triggering Offline detection
(non-interactive)
2007-07-21 22:54:40:932 996 3f4 AU AU finished delayed initialization
2007-07-21 22:54:40:932 996 cf8 AU #############
2007-07-21 22:54:40:932 996 cf8 AU ## START ## AU: Search for updates
2007-07-21 22:54:40:932 996 cf8 AU #########
2007-07-21 22:54:40:932 996 cf8 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {C8BBF9E9-E325-4584-B6AC-6EB95A26E708}]
2007-07-21 22:54:41:478 996 d84 Agent *************
2007-07-21 22:54:41:478 996 d84 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-21 22:54:41:478 996 d84 Agent *********
2007-07-21 22:54:41:478 996 d84 Agent * Online = No; Ignore download
priority = No
2007-07-21 22:54:41:478 996 d84 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2007-07-21 22:54:41:478 996 d84 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}

and for the update 933566:

2007-07-21 22:57:56:291 996 d74 Agent *************
2007-07-21 22:57:56:291 996 d74 Agent ** START ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2007-07-21 22:57:56:291 996 d74 Agent *********
2007-07-21 22:57:56:291 996 d74 Agent * Updates to install = 1
2007-07-21 22:57:56:291 996 d74 Agent * Title = Cumulative Security
Update for Internet Explorer 7 in Windows Vista x64-based Systems (KB933566)
2007-07-21 22:57:56:291 996 d74 Agent * UpdateId =
{06699D80-5E4F-4B16-A1A5-591CF81524E7}.101
2007-07-21 22:57:56:291 996 d74 Agent * Bundles 1 updates:
2007-07-21 22:57:56:291 996 d74 Agent *
{48AC1BA0-4ACD-47A0-8FF2-7372F022C8AE}.101
2007-07-21 22:58:00:191 996 d84 Report REPORT EVENT:
{2E964714-D1A3-4E27-84F7-82CAD8685AC6} 2007-07-21
22:57:55:184-0400 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. To install the updates, an administrator should log on to
this computer and Windows will prompt with further instructions: -
Cumulative Security Update for Internet Explorer 7 in Windows Vista x64-based
Systems (KB933566)
2007-07-21 23:00:07:363 996 d74 Handler Attempting to create remote handler
process as Ordinateur\Serge Boulet-Gendron in session 1
2007-07-21 23:00:07:425 996 d74 DnldMgr Preparing update for install,
updateId = {48AC1BA0-4ACD-47A0-8FF2-7372F022C8AE}.101.
2007-07-21 23:00:07:425 296 f0c Misc =========== Logging initialized
(build: 7.0.6000.374, tz: -0400) ===========
2007-07-21 23:00:07:425 296 f0c Misc = Process:
C:\Windows\system32\wuauclt.exe
2007-07-21 23:00:07:425 296 f0c Misc = Module:
C:\Windows\system32\wuaueng.dll
2007-07-21 23:00:07:425 296 f0c Handler :::::::::::::
2007-07-21 23:00:07:425 296 f0c Handler :: START :: Handler: CBS Install
2007-07-21 23:00:07:425 296 f0c Handler :::::::::
2007-07-21 23:00:07:425 296 f0c Handler Starting install of CBS update
48AC1BA0-4ACD-47A0-8FF2-7372F022C8AE
2007-07-21 23:00:07:456 296 f0c Handler CBS package identity:
Package_for_KB933566~31bf3856ad364e35~amd64~~6.0.1.3
2007-07-21 23:00:07:456 296 f0c Handler Installing express with
source=C:\Windows\SoftwareDistribution\Download\36f29d9eb446bfd030e49b7423a1d679,
workingdir=C:\Windows\SoftwareDistribution\Download\36f29d9eb446bfd030e49b7423a1d679
2007-07-21 23:02:45:359 296 f0c Handler Requesting post-reboot reporting
for package Package_for_KB933566~31bf3856ad364e35~amd64~~6.0.1.3.
2007-07-21 23:02:45:359 296 f0c Handler Completed install of CBS update
with type=1, requiresReboot=1, installerError=0, hr=0x0
2007-07-21 23:02:45:375 296 f0c Handler :::::::::
2007-07-21 23:02:45:375 296 f0c Handler :: END :: Handler: CBS Install
2007-07-21 23:02:45:375 296 f0c Handler :::::::::::::
2007-07-21 23:02:45:391 996 b4 AU >>## RESUMED ## AU: Installing update
[UpdateId = {06699D80-5E4F-4B16-A1A5-591CF81524E7}, succeeded]
2007-07-21 23:02:45:422 996 d74 Agent *********
2007-07-21 23:02:45:422 996 b4 AU Install call completed.
2007-07-21 23:02:45:422 996 d74 Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2007-07-21 23:02:45:422 996 b4 AU # WARNING: Install call completed,
reboot required = Yes, error = 0x00000000
2007-07-21 23:02:45:422 996 d74 Agent *************
2007-07-21 23:02:45:422 996 b4 AU #########
2007-07-21 23:02:45:422 996 b4 AU ## END ## AU: Installing updates
[CallId = {F063EAF6-B054-461D-BA68-AA3211E6D313}]
2007-07-21 23:02:45:422 996 b4 AU #############
2007-07-21 23:02:45:422 996 b4 AU Install complete for all calls, reboot
needed
2007-07-21 23:02:46:077 996 890 AU UpdateDownloadProperties: 0 download(s)
are still in progress.
2007-07-21 23:02:46:077 996 890 AU Triggering Offline detection
(non-interactive)
2007-07-21 23:02:46:077 996 890 AU AU setting pending client directive to
'Reboot Pending'
2007-07-21 23:02:46:077 996 890 AU Changing existing AU client directive
from 'Progress Ux' to 'Reboot Pending', session id = 0x1
2007-07-21 23:02:46:077 996 cf8 AU #############
2007-07-21 23:02:46:077 996 cf8 AU ## START ## AU: Search for updates
2007-07-21 23:02:46:077 996 cf8 AU #########
2007-07-21 23:02:46:077 996 cf8 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {3676E732-8550-4870-A679-522ED2D5DB7F}]
2007-07-21 23:02:46:077 996 d84 Agent *************
2007-07-21 23:02:46:077 996 d84 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-21 23:02:46:077 996 d84 Agent *********
2007-07-21 23:02:46:077 996 d84 Agent * Online = No; Ignore download
priority = No
2007-07-21 23:02:46:077 996 d84 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2007-07-21 23:02:46:077 996 d84 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-07-21 23:02:46:077 3692 e70 CltUI AU client got new directive = 'Reboot
Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0
2007-07-21 23:04:36:698 996 cf8 AU AU received handle event
2007-07-21 23:04:45:671 996 cf8 Shutdwn user declined update at shutdown
2007-07-21 23:04:45:671 996 cf8 AU AU initiates service shutdown
2007-07-21 23:04:45:671 996 cf8 AU ########### AU: Uninitializing
Automatic Updates ###########
2007-07-21 23:04:59:133 996 d84 Handler FATAL: UH: 0x80070057:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2007-07-21 23:04:59:133 996 d84 Agent WARNING: Failed to evaluate
Installable rule, updateId = {A7155624-5EEE-4FF9-8502-0F068D2B9BC1}.100, hr =
80070057
2007-07-21 23:05:18:321 996 d84 Handler FATAL: UH: 0x80070057:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2007-07-21 23:05:18:337 996 d84 Agent * WARNING: Exit code = 0x8024000B
2007-07-21 23:05:18:337 996 d84 Agent *********
2007-07-21 23:05:18:337 996 d84 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-21 23:05:18:337 996 d84 Agent *************
2007-07-21 23:05:18:337 996 d84 Agent WARNING: WU client failed Searching
for update with error 0x8024000b
2007-07-21 23:05:18:649 996 cf8 Report REPORT EVENT:
{0CBBBDBF-999F-4A2D-8C51-801119030E90} 2007-07-21
23:02:45:422-0400 1 193 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Restart Required: To complete the installation of the following
updates, the computer must be restarted. Until this computer has been
restarted, Windows cannot search for or download new updates: - Cumulative
Security Update for Internet Explorer 7 in Windows Vista x64-based Systems
(KB933566)
2007-07-21 23:05:18:758 996 cf8 Service *********
2007-07-21 23:05:18:758 996 cf8 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2007-07-21 23:05:18:758 996 cf8 Service *************
2007-07-21 23:09:09:563 960 960 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: -0400) ===========
2007-07-21 23:09:09:594 960 960 Misc = Process:
C:\Windows\system32\svchost.exe
2007-07-21 23:09:09:672 960 960 Misc = Module:
c:\windows\system32\wuaueng.dll
2007-07-21 23:09:09:563 960 960 Service *************
2007-07-21 23:09:09:750 960 960 Service ** START ** Service: Service startup
2007-07-21 23:09:09:844 960 960 Service *********
2007-07-21 23:09:10:109 960 960 Agent * WU client version 7.0.6000.374
2007-07-21 23:09:10:125 960 960 Agent * Base directory:
C:\Windows\SoftwareDistribution
2007-07-21 23:09:10:203 960 960 Agent * Access type: No proxy
2007-07-21 23:09:10:281 960 960 Agent * Network state: Connected

All the help is welcome.

Thanks.
 
Greetings...very new to this type of question/answer. i have a stop
error/fatal error problem. I see the same codes that are shown in the
column, but I do not know enough to read them. Nor do I know what to do with
them!!!

"Son Gokuu" wrote:

> Greetings,
>
> On 2 updates (931099 and 933566) I get the Code 80070057 and the status is
> failed, all other updates works fine.
>
> Here are the logs:
>
> For update 931099:
>
> 2007-07-21 22:47:31:338 984 d18 DnldMgr *************
> 2007-07-21 22:47:31:338 984 d18 DnldMgr ** START ** DnldMgr: Downloading
> updates [CallerId = AutomaticUpdates]
> 2007-07-21 22:47:31:338 984 d18 DnldMgr *********
> 2007-07-21 22:47:31:338 984 d18 DnldMgr * Call ID =
> {EF6D4617-96E0-4D94-8075-AD23F23A2B36}
> 2007-07-21 22:47:31:338 984 d18 DnldMgr * Priority = 3, Interactive = 1,
> Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2007-07-21 22:47:31:338 984 d18 DnldMgr * Updates to download = 1
> 2007-07-21 22:47:31:338 984 d18 Agent * Title = Update for Windows
> Vista for x64-based Systems (KB931099)
> 2007-07-21 22:47:31:338 984 d18 Agent * UpdateId =
> {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}.101
> 2007-07-21 22:47:31:338 984 d18 Agent * Bundles 1 updates:
> 2007-07-21 22:47:31:338 984 d18 Agent *
> {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101
> 2007-07-21 22:47:31:340 984 d18 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101] ***********
> 2007-07-21 22:47:31:376 984 d18 DnldMgr * Queueing update for download
> handler request generation.
> 2007-07-21 22:47:31:376 984 d18 DnldMgr Generating download request for
> update {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101
> 2007-07-21 22:47:31:548 984 d18 Handler Generating request for CBS update
> A676D0BA-E2C7-4C53-A901-D770874D7E34 in sandbox
> C:\Windows\SoftwareDistribution\Download\5ee18665a9aafff8b9e707a36c9857e3
> 2007-07-21 22:47:31:549 984 d60 AU # Pending download calls = 1
> 2007-07-21 22:47:31:549 984 d60 AU <<## SUBMITTED ## AU: Download updates
> 2007-07-21 22:47:31:549 984 d18 Handler Selected payload type is ptExpress
> 2007-07-21 22:47:31:552 984 d18 Handler UH: DpxRestoreJob returned 0x80070002
> 2007-07-21 22:47:31:552 984 d18 Handler Detected download state is
> dsHavePackage
> 2007-07-21 22:47:33:083 984 d18 Handler Request generation for CBS update
> complete with hr=0x0 and pfResetSandbox=0
> 2007-07-21 22:47:33:083 984 d18 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101] ***********
> 2007-07-21 22:47:33:086 984 d18 DnldMgr * All files for update were
> already downloaded and are valid.
> 2007-07-21 22:47:33:103 984 d18 Agent *********
> 2007-07-21 22:47:33:103 984 d18 Agent ** END ** Agent: Downloading
> updates [CallerId = AutomaticUpdates]
> 2007-07-21 22:47:33:103 984 d18 Agent *************
> 2007-07-21 22:47:33:103 984 9d8 AU >>## RESUMED ## AU: Download update
> [UpdateId = {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}, succeeded]
> 2007-07-21 22:47:33:104 984 9d8 AU #########
> 2007-07-21 22:47:33:104 984 9d8 AU ## END ## AU: Download updates
> 2007-07-21 22:47:33:104 984 9d8 AU #############
> 2007-07-21 22:47:33:339 984 d60 AU BeginInteractiveInstall invoked for
> Install
> 2007-07-21 22:47:33:340 984 d60 AU Auto-approving update for install,
> updateId = {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}.101, ForUx=1, IsOwnerUx=1,
> HasDeadline=0, IsMinor=0
> 2007-07-21 22:47:33:340 984 d60 AU Auto-approved 1 update(s) for install
> (for Ux), installType=1
> 2007-07-21 22:47:33:340 984 d60 AU #############
> 2007-07-21 22:47:33:340 984 d60 AU ## START ## AU: Install updates
> 2007-07-21 22:47:33:340 984 d60 AU #########
> 2007-07-21 22:47:33:340 984 d60 AU # Initiating manual install
> 2007-07-21 22:47:33:340 984 d60 AU # Approved updates = 1
> 2007-07-21 22:47:33:341 984 d60 AU <<## SUBMITTED ## AU: Install updates /
> installing updates [CallId = {1D3C8586-7663-41F8-A222-644624B808E3}]
> 2007-07-21 22:47:33:341 984 e28 Agent *************
> 2007-07-21 22:47:33:341 984 e28 Agent ** START ** Agent: Installing
> updates [CallerId = AutomaticUpdates]
> 2007-07-21 22:47:33:341 984 e28 Agent *********
> 2007-07-21 22:47:33:341 984 e28 Agent * Updates to install = 1
> 2007-07-21 22:47:33:342 984 e28 Agent * Title = Update for Windows
> Vista for x64-based Systems (KB931099)
> 2007-07-21 22:47:33:342 984 e28 Agent * UpdateId =
> {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}.101
> 2007-07-21 22:47:33:342 984 e28 Agent * Bundles 1 updates:
> 2007-07-21 22:47:33:342 984 e28 Agent *
> {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101
> 2007-07-21 22:47:38:104 984 d18 Report REPORT EVENT:
> {59925796-1129-4BEF-896B-02F92ADD5255} 2007-07-21
> 22:47:33:104-0400 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
> Install Installation Ready: The following updates are downloaded and ready
> for installation. To install the updates, an administrator should log on to
> this computer and Windows will prompt with further instructions: - Update
> for Windows Vista for x64-based Systems (KB931099)
> 2007-07-21 22:49:44:698 984 e28 Handler Attempting to create remote handler
> process as Ordinateur\Serge Boulet-Gendron in session 1
> 2007-07-21 22:49:44:775 984 e28 DnldMgr Preparing update for install,
> updateId = {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101.
> 2007-07-21 22:49:44:782 3020 e3c Misc =========== Logging initialized
> (build: 7.0.6000.374, tz: -0400) ===========
> 2007-07-21 22:49:44:782 3020 e3c Misc = Process:
> C:\Windows\system32\wuauclt.exe
> 2007-07-21 22:49:44:782 3020 e3c Misc = Module:
> C:\Windows\system32\wuaueng.dll
> 2007-07-21 22:49:44:781 3020 e3c Handler :::::::::::::
> 2007-07-21 22:49:44:782 3020 e3c Handler :: START :: Handler: CBS Install
> 2007-07-21 22:49:44:782 3020 e3c Handler :::::::::
> 2007-07-21 22:49:44:784 3020 e3c Handler Starting install of CBS update
> A676D0BA-E2C7-4C53-A901-D770874D7E34
> 2007-07-21 22:49:44:787 3020 e3c Handler CBS package identity:
> Package_1_for_KB931099~31bf3856ad364e35~amd64~~6.0.1.0
> 2007-07-21 22:49:44:787 3020 e3c Handler Installing express with
> source=C:\Windows\SoftwareDistribution\Download\37d0ec8656fb8b08d19507332342fb77,
> workingdir=C:\Windows\SoftwareDistribution\Download\37d0ec8656fb8b08d19507332342fb77
> 2007-07-21 22:49:52:581 3020 e3c Handler Requesting post-reboot reporting
> for package Package_1_for_KB931099~31bf3856ad364e35~amd64~~6.0.1.0.
> 2007-07-21 22:49:52:581 3020 e3c Handler Completed install of CBS update
> with type=1, requiresReboot=1, installerError=0, hr=0x0
> 2007-07-21 22:49:52:583 3020 e3c Handler :::::::::
> 2007-07-21 22:49:52:583 3020 e3c Handler :: END :: Handler: CBS Install
> 2007-07-21 22:49:52:583 3020 e3c Handler :::::::::::::
> 2007-07-21 22:49:52:649 984 9d8 AU >>## RESUMED ## AU: Installing update
> [UpdateId = {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}, succeeded]
> 2007-07-21 22:49:52:719 984 e28 Agent *********
> 2007-07-21 22:49:52:719 984 9d8 AU Install call completed.
> 2007-07-21 22:49:52:719 984 e28 Agent ** END ** Agent: Installing
> updates [CallerId = AutomaticUpdates]
> 2007-07-21 22:49:52:719 984 9d8 AU # WARNING: Install call completed,
> reboot required = Yes, error = 0x00000000
> 2007-07-21 22:49:52:719 984 e28 Agent *************
> 2007-07-21 22:49:52:719 984 9d8 AU #########
> 2007-07-21 22:49:52:719 984 9d8 AU ## END ## AU: Installing updates
> [CallId = {1D3C8586-7663-41F8-A222-644624B808E3}]
> 2007-07-21 22:49:52:719 984 9d8 AU #############
> 2007-07-21 22:49:52:719 984 9d8 AU Install complete for all calls, reboot
> needed
> 2007-07-21 22:49:54:201 984 9dc AU UpdateDownloadProperties: 0 download(s)
> are still in progress.
> 2007-07-21 22:49:54:204 984 9dc AU Triggering Offline detection
> (non-interactive)
> 2007-07-21 22:49:54:205 984 9dc AU AU setting pending client directive to
> 'Reboot Pending'
> 2007-07-21 22:49:54:206 984 9dc AU Changing existing AU client directive
> from 'Progress Ux' to 'Reboot Pending', session id = 0x1
> 2007-07-21 22:49:54:232 984 cb0 AU #############
> 2007-07-21 22:49:54:232 984 cb0 AU ## START ## AU: Search for updates
> 2007-07-21 22:49:54:232 984 cb0 AU #########
> 2007-07-21 22:49:54:232 3576 dfc CltUI AU client got new directive = 'Reboot
> Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0
> 2007-07-21 22:49:54:234 984 cb0 AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {2C413CB0-9977-4936-8D8C-A12564283C51}]
> 2007-07-21 22:49:54:234 984 d18 Agent *************
> 2007-07-21 22:49:54:235 984 d18 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2007-07-21 22:49:54:235 984 d18 Agent *********
> 2007-07-21 22:49:54:235 984 d18 Agent * Online = No; Ignore download
> priority = No
> 2007-07-21 22:49:54:235 984 d18 Agent * Criteria = "IsInstalled=0 and
> DeploymentAction='Installation' or IsPresent=1 and
> DeploymentAction='Uninstallation' or IsInstalled=1 and
> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> DeploymentAction='Uninstallation' and RebootRequired=1"
> 2007-07-21 22:49:54:235 984 d18 Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2007-07-21 22:51:19:642 3068 a6c Misc WARNING: SUS Client is rebooting system.
> 2007-07-21 22:51:20:044 984 cb0 AU AU received handle event
> 2007-07-21 22:51:28:017 984 cb0 Shutdwn user declined update at shutdown
> 2007-07-21 22:51:28:017 984 cb0 AU AU initiates service shutdown
> 2007-07-21 22:51:28:017 984 cb0 AU ########### AU: Uninitializing
> Automatic Updates ###########
> 2007-07-21 22:51:37:081 984 d18 Handler FATAL: UH: 0x80070057:
> EvaluateApplicability failed in CCbs::EvaluateApplicability
> 2007-07-21 22:51:37:081 984 d18 Agent WARNING: Failed to evaluate Installed
> rule, updateId = {A7155624-5EEE-4FF9-8502-0F068D2B9BC1}.100, hr = 80070057
> 2007-07-21 22:51:44:818 984 d18 Handler FATAL: UH: 0x80070057:
> EvaluateApplicability failed in CCbs::EvaluateApplicability
> 2007-07-21 22:51:44:818 984 d18 Agent WARNING: Failed to evaluate
> Installable rule, updateId = {A7155624-5EEE-4FF9-8502-0F068D2B9BC1}.100, hr =
> 80070057
> 2007-07-21 22:51:52:821 984 d18 Handler FATAL: UH: 0x80070057:
> EvaluateApplicability failed in CCbs::EvaluateApplicability
> 2007-07-21 22:51:52:852 984 d18 Agent * WARNING: Exit code = 0x8024000B
> 2007-07-21 22:51:52:852 984 d18 Agent *********
> 2007-07-21 22:51:52:852 984 d18 Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2007-07-21 22:51:52:852 984 d18 Agent *************
> 2007-07-21 22:51:52:852 984 d18 Agent WARNING: WU client failed Searching
> for update with error 0x8024000b
> 2007-07-21 22:51:53:086 984 cb0 Report REPORT EVENT:
> {9A15CA13-F02E-42F0-917F-B8A5AF25E562} 2007-07-21
> 22:49:52:811-0400 1 193 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
> Install Restart Required: To complete the installation of the following
> updates, the computer must be restarted. Until this computer has been
> restarted, Windows cannot search for or download new updates: - Update for
> Windows Vista for x64-based Systems (KB931099)
> 2007-07-21 22:51:53:211 984 cb0 Service *********
> 2007-07-21 22:51:53:211 984 cb0 Service ** END ** Service: Service exit
> [Exit code = 0x240001]
> 2007-07-21 22:51:53:211 984 cb0 Service *************
> 2007-07-21 22:54:36:723 996 cf8 Misc =========== Logging initialized
> (build: 7.0.6000.374, tz: -0400) ===========
> 2007-07-21 22:54:36:739 996 cf8 Misc = Process:
> C:\Windows\system32\svchost.exe
> 2007-07-21 22:54:36:739 996 cf8 Misc = Module:
> c:\windows\system32\wuaueng.dll
> 2007-07-21 22:54:36:723 996 cf8 Service *************
> 2007-07-21 22:54:36:739 996 cf8 Service ** START ** Service: Service startup
> 2007-07-21 22:54:36:739 996 cf8 Service *********
> 2007-07-21 22:54:36:848 996 cf8 Agent * WU client version 7.0.6000.374
> 2007-07-21 22:54:36:848 996 cf8 Agent * Base directory:
> C:\Windows\SoftwareDistribution
> 2007-07-21 22:54:36:848 996 cf8 Agent * Access type: No proxy
> 2007-07-21 22:54:36:879 996 cf8 Agent * Network state: Connected
> 2007-07-21 22:54:37:675 996 3f4 Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2007-07-21 22:54:37:675 996 3f4 Agent *********** Agent: Initializing
> global settings cache ***********
> 2007-07-21 22:54:37:675 996 3f4 Agent * WSUS server: <NULL>
> 2007-07-21 22:54:37:675 996 3f4 Agent * WSUS status server: <NULL>
> 2007-07-21 22:54:37:675 996 3f4 Agent * Target group: (Unassigned
> Computers)
> 2007-07-21 22:54:37:675 996 3f4 Agent * Windows Update access disabled: No
> 2007-07-21 22:54:37:721 996 3f4 DnldMgr Download manager restoring 0
> downloads
> 2007-07-21 22:54:37:862 996 3f4 Agent Attempt 0 to obtain post-reboot
> results.
> 2007-07-21 22:54:38:205 996 3f4 Handler Post-reboot status for package
> Package_1_for_KB931099~31bf3856ad364e35~amd64~~6.0.1.0: 0x80070057.
> 2007-07-21 22:54:38:205 996 3f4 Handler WARNING: Got extended error:
> "POQ Operation ExpandTxfLog"
> 2007-07-21 22:54:39:980 996 cf8 Report *********** Report: Initializing
> static reporting data ***********
> 2007-07-21 22:54:39:980 996 cf8 Report * OS Version = 6.0.6000.0.0.65792
> 2007-07-21 22:54:39:980 996 cf8 Report * OS Product Type = 0x00000001
> 2007-07-21 22:54:40:230 996 cf8 Report * Computer Brand = System
> manufacturer
> 2007-07-21 22:54:40:230 996 cf8 Report * Computer Model = System Product
> Name
> 2007-07-21 22:54:40:261 996 cf8 Report * Bios Revision = 0803
> 2007-07-21 22:54:40:261 996 cf8 Report * Bios Name = BIOS Date: 01/30/07
> 17:53:13 Ver: 08.00.12
> 2007-07-21 22:54:40:261 996 cf8 Report * Bios Release Date =
> 2007-01-30T00:00:00
> 2007-07-21 22:54:40:261 996 cf8 Report * Locale ID = 1033
> 2007-07-21 22:54:40:479 996 3f4 AU ########### AU: Initializing Automatic
> Updates ###########
> 2007-07-21 22:54:40:479 996 3f4 AU # Approval type: Pre-download notify
> (User preference)
> 2007-07-21 22:54:40:745 996 3f4 AU Obtained Post reboot hr from
> Agent:80070057
> 2007-07-21 22:54:40:745 996 3f4 AU WARNING: Post-reboot install failure,
> error = 0x80070057
> 2007-07-21 22:54:40:745 996 3f4 AU AU setting pending client directive to
> 'Forced Reboot'
> 2007-07-21 22:54:40:854 996 3f4 AU Triggering Offline detection
> (non-interactive)
> 2007-07-21 22:54:40:932 996 3f4 AU AU finished delayed initialization
> 2007-07-21 22:54:40:932 996 cf8 AU #############
> 2007-07-21 22:54:40:932 996 cf8 AU ## START ## AU: Search for updates
> 2007-07-21 22:54:40:932 996 cf8 AU #########
> 2007-07-21 22:54:40:932 996 cf8 AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {C8BBF9E9-E325-4584-B6AC-6EB95A26E708}]
> 2007-07-21 22:54:41:478 996 d84 Agent *************
> 2007-07-21 22:54:41:478 996 d84 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2007-07-21 22:54:41:478 996 d84 Agent *********
> 2007-07-21 22:54:41:478 996 d84 Agent * Online = No; Ignore download
> priority = No
> 2007-07-21 22:54:41:478 996 d84 Agent * Criteria = "IsInstalled=0 and
> DeploymentAction='Installation' or IsPresent=1 and
> DeploymentAction='Uninstallation' or IsInstalled=1 and
> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> DeploymentAction='Uninstallation' and RebootRequired=1"
> 2007-07-21 22:54:41:478 996 d84 Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
>
> and for the update 933566:
>
> 2007-07-21 22:57:56:291 996 d74 Agent *************
> 2007-07-21 22:57:56:291 996 d74 Agent ** START ** Agent: Installing
> updates [CallerId = AutomaticUpdates]
> 2007-07-21 22:57:56:291 996 d74 Agent *********
> 2007-07-21 22:57:56:291 996 d74 Agent * Updates to install = 1
> 2007-07-21 22:57:56:291 996 d74 Agent * Title = Cumulative Security
> Update for Internet Explorer 7 in Windows Vista x64-based Systems (KB933566)
> 2007-07-21 22:57:56:291 996 d74 Agent * UpdateId =
> {06699D80-5E4F-4B16-A1A5-591CF81524E7}.101
> 2007-07-21 22:57:56:291 996 d74 Agent * Bundles 1 updates:
> 2007-07-21 22:57:56:291 996 d74 Agent *
> {48AC1BA0-4ACD-47A0-8FF2-7372F022C8AE}.101
> 2007-07-21 22:58:00:191 996 d84 Report REPORT EVENT:
> {2E964714-D1A3-4E27-84F7-82CAD8685AC6} 2007-07-21
> 22:57:55:184-0400 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
> Install Installation Ready: The following updates are downloaded and ready
> for installation. To install the updates, an administrator should log on to
> this computer and Windows will prompt with further instructions: -
> Cumulative Security Update for Internet Explorer 7 in Windows Vista x64-based
> Systems (KB933566)
> 2007-07-21 23:00:07:363 996 d74 Handler Attempting to create remote handler
> process as Ordinateur\Serge Boulet-Gendron in session 1
> 2007-07-21 23:00:07:425 996 d74 DnldMgr Preparing update for install,
> updateId = {48AC1BA0-4ACD-47A0-8FF2-7372F022C8AE}.101.
> 2007-07-21 23:00:07:425 296 f0c Misc =========== Logging initialized
> (build: 7.0.6000.374, tz: -0400) ===========
> 2007-07-21 23:00:07:425 296 f0c Misc = Process:
 
"Son Gokuu" <Son Gokuu@discussions.microsoft.com> wrote in message
news:6BD0E5AF-7BBA-4D80-AAA2-20DEEE827616@microsoft.com...
> Greetings,
>
> On 2 updates (931099 and 933566) I get the Code 80070057 and the status is
> failed, all other updates works fine.
>
> Here are the logs:
>
> For update 931099:

....
> 2007-07-21 22:51:28:017 984 cb0 Shutdwn user declined update at shutdown
> 2007-07-21 22:51:28:017 984 cb0 AU AU initiates service shutdown
> 2007-07-21 22:51:28:017 984 cb0 AU ########### AU: Uninitializing
> Automatic Updates ###########
> 2007-07-21 22:51:37:081 984 d18 Handler FATAL: UH: 0x80070057:
> EvaluateApplicability failed in CCbs::EvaluateApplicability


What happens if you allow the reboot?


....
> and for the update 933566:

....
> 2007-07-21 23:04:45:671 996 cf8 Shutdwn user declined update at shutdown
> 2007-07-21 23:04:45:671 996 cf8 AU AU initiates service shutdown
> 2007-07-21 23:04:45:671 996 cf8 AU ########### AU: Uninitializing
> Automatic Updates ###########
> 2007-07-21 23:04:59:133 996 d84 Handler FATAL: UH: 0x80070057:
> EvaluateApplicability failed in CCbs::EvaluateApplicability


Ditto?


> All the help is welcome.
>
> Thanks.


Good luck

Robert Aldwinckle
---
 
Greetings,

Could you tell me exactly how I could do that?

Because I do the update and I click on the update button as soon as it is
displayed...

Is there is any other way?

Thanks.
 
I had this error some time ago and logged a support call with Microsoft. They
provided an effective solution right away.

Johannes van Vuren,
Cambridge UK.


"Son Gokuu" <Son Gokuu@discussions.microsoft.com> wrote in message
news:6BD0E5AF-7BBA-4D80-AAA2-20DEEE827616@microsoft.com...
> Greetings,
>
> On 2 updates (931099 and 933566) I get the Code 80070057 and the status is
> failed, all other updates works fine.
>
> Here are the logs:
 
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