Windows update error 0x80070002

  • Thread starter Thread starter CTM_56
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CTM_56

Guest
Trying to update to Windows 20H2.

Gets to about 80% then fails.

Have tried all the remedies that I have seen posted.

I have run the update trouble shooter.

I have completely removed all 3rd party anti-virus software only keeping MS Defender.

stopped and re-started wuauser service.

checked date/time settings.

I created a usb boot and tried to update from there and it fails.


When trying to repair/cleanup the existing image and execute the command DISM.exe /Online /Cleanup-image /Restorehealth from the command line (administrator level) it fails with Error 2.

The log text is below.


CAN SOMEONE HELP ME FIGURE THIS OUT!

VERY FRUSTRATING.


2020-12-09 21:33:44, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->

2020-12-09 21:33:44, Info DISM DISM.EXE:
2020-12-09 21:33:44, Info DISM DISM.EXE: Host machine information: OS Version=10.0.18363, Running architecture=amd64, Number of processors=8
2020-12-09 21:33:44, Info DISM DISM.EXE: Dism.exe version: 10.0.18362.1139
2020-12-09 21:33:44, Info DISM DISM.EXE: Executing command line: DISM.exe /Online /Cleanup-image /Restorehealth
2020-12-09 21:33:44, Info DISM DISM Provider Store: PID=11936 TID=11016 Connecting to the provider located at C:\WINDOWS\system32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2020-12-09 21:33:44, Info DISM DISM Manager: PID=11936 TID=11016 physical location path: C:\ - CDISMManager::CreateImageSession
2020-12-09 21:33:44, Info DISM DISM Manager: PID=11936 TID=11016 Event name for current DISM session is Global\{E59E2F9F-CD44-4BC1-9935-79AEC28F0F63} - CDISMManager::CheckSessionAndLock
2020-12-09 21:33:44, Info DISM DISM Manager: PID=11936 TID=11016 Create session event 0x200 for current DISM session and event name is Global\{E59E2F9F-CD44-4BC1-9935-79AEC28F0F63} - CDISMManager::CheckSessionAndLock
2020-12-09 21:33:44, Info DISM DISM Manager: PID=11936 TID=11016 Copying DISM from "C:\WINDOWS\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
2020-12-09 21:33:44, Error DISM DismHostLib: Failed to create dismhost.exe servicing process.
2020-12-09 21:33:44, Error DISM DISM Manager: PID=11936 TID=11016 Failed to create Dism Image Session in host. - CDISMManager::LoadRemoteImageSession(hr:0x80070002)
2020-12-09 21:33:44, Warning DISM DISM Manager: PID=11936 TID=11016 A problem ocurred loading the image session. Retrying... - CDISMManager::CreateImageSession(hr:0x80070002)
2020-12-09 21:33:44, Info DISM DISM Manager: PID=11936 TID=11016 Copying DISM from "C:\WINDOWS\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
2020-12-09 21:33:44, Error DISM DismHostLib: Failed to create dismhost.exe servicing process.
2020-12-09 21:33:44, Error DISM DISM Manager: PID=11936 TID=11016 Failed to create Dism Image Session in host. - CDISMManager::LoadRemoteImageSession(hr:0x80070002)
2020-12-09 21:33:44, Error DISM DISM Manager: PID=11936 TID=11016 Failed to load the image session from the temporary location: C:\Users\Tim.000\AppData\Local\Temp\7959C82E-9810-4B8F-B2B3-EE3E41BF985C - CDISMManager::CreateImageSession(hr:0x80070002)
2020-12-09 21:33:44, Error DISM DISM.EXE: Could not load the image session. HRESULT=80070002
2020-12-09 21:33:44, Error DISM DISM.EXE: Unable to start the servicing process for the image at 'C:\'. HRESULT=80070002
2020-12-09 21:33:44, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2020-12-09 21:33:44, Info DISM DISM.EXE:
2020-12-09 21:33:44, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->

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