Windows Update could not be installed because of error 2149842967 when I try to install KB4494440 on Windows 2016 1607

  • Thread starter Thread starter Kenneth2008
  • Start date Start date
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Kenneth2008

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Log Name: Setup
Source: Microsoft-Windows-WUSA
Date: 11/14/2019 8:31:53 AM
Event ID: 3
Task Category: None
Level: Error
Keywords:

Description:
Windows update could not be installed because of error 2149842967 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\2019-05 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4494440)\AMD64-all-windows10.0-kb4494440-x64_390f926659a23a56cc9cbb331e5940e132ad257d.msu" ")
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WUSA" Guid="{09608C12-C1DA-4104-A6FE-B959CF57560A}" />
<EventID>3</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2019-11-14T00:31:53.190657100Z" />
<EventRecordID>815</EventRecordID>
<Correlation />
<Execution ProcessID="6212" ThreadID="6196" />
<Channel>Setup</Channel>
<Computer></Computer>
<Security UserID="S-1-5-21-2397441296-3334134172-39446326-500" />
</System>
<EventData>
<Data Name="UpdateTitle">
</Data>
<Data Name="ErrorCode">2149842967</Data>
<Data Name="ErrorString">
</Data>
<Data Name="CommandLine">"C:\Windows\system32\wusa.exe" "C:\2019-05 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4494440)\AMD64-all-windows10.0-kb4494440-x64_390f926659a23a56cc9cbb331e5940e132ad257d.msu" </Data>
</EventData>
</Event>



Above is the detail, who can give me a suggestion or help? thank you in advance.


Kenneth

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