Windows Trouble Shooter Question

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JC_289

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After running the Windows Trouble Shooter related to on-going issues with my 'Internet Connection', the info below appeared. My WiFi connection is 'RIDGIE' and it appears there are multiple WiFi connections (incl the public hotspot) associated with my connection. Can someone help interpret this info?


Pls note: I've modified the unique IDs related to my WiFi account for confidentiality reasons.





Detection details





[COLOR=rgba(0, 0, 0, 1)]Diagnostics Information (Network Adapter)[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Details about network adapter diagnosis: [/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Network adapter Wi-Fi driver information:[/COLOR]


[COLOR=rgba(0, 0, 0, 1)] Description . . . . . . . . . . : Intel(R) Wi-Fi 6 AX201 160MHz[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Manufacturer . . . . . . . . . : Intel Corporation[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Provider . . . . . . . . . . . : Microsoft[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Version . . . . . . . . . . . : 21.10.2.2[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Inf File Name . . . . . . . . . : C:\Windows\INF\netwtw08.inf[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Inf File Date . . . . . . . . . : Saturday, December 7, 2019 9:07:47 AM[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Section Name . . . . . . . . . : Install_MPCIEX_GENM2CRF1_201_AX_2x2_HMC_WINT_64_AX[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Hardware ID . . . . . . . . . . : [/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Instance Status Flags . . . . . : 0x180200a[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Device Manager Status Code . . : 0[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] IfType . . . . . . . . . . . . : 71[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Physical Media Type . . . . . . : 9[/COLOR]



[COLOR=rgba(0, 0, 0, 1)]Diagnostics Information (Network Adapter)[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Details about network adapter diagnosis: [/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Network adapter Ethernet driver information:[/COLOR]


[COLOR=rgba(0, 0, 0, 1)] Description . . . . . . . . . . : Realtek PCIe GbE Family Controller[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Manufacturer . . . . . . . . . : Realtek[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Provider . . . . . . . . . . . : Realtek[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Version . . . . . . . . . . . : 10.43.723.2020[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Inf File Name . . . . . . . . . : C:\Windows\INF\oem18.inf[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Inf File Date . . . . . . . . . : Tuesday, November 3, 2020 10:49:18 AM[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Section Name . . . . . . . . . : RTL8168H.ndi[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8168&rev_15[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Instance Status Flags . . . . . : 0x1802400[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Device Manager Status Code . . : 22[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] IfType . . . . . . . . . . . . : 6[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Physical Media Type . . . . . . : 14[/COLOR]



[COLOR=rgba(0, 0, 0, 1)]Diagnostics Information (Wireless Connectivity)[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Details about wireless connectivity diagnosis: [/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Information for connection being diagnosed[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Interface GUID: 54023c80-146c-4776-b742-23368d533249[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Interface name: Intel(R) Wi-Fi 6 AX201 160MHz[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Interface type: Native Wi-Fi[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Connection incident diagnosed[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Auto Configuration ID: 1[/COLOR]



[COLOR=rgba(0, 0, 0, 1)]List of visible access point(s): 8 item(s) total, 8 item(s) displayed[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] BSSID BSS Type PHY Signal(dB) Chnl/freq SSID[/COLOR]

[COLOR=rgba(0, 0, 0, 1)]-------------------------------------------------------------------------[/COLOR]

[COLOR=rgba(0, 0, 0, 1)]3C-9A-77-F2-69-58 Infra <unknown> -56 5785000 xfinitywifi[/COLOR]

[COLOR=rgba(0, 0, 0, 1)]3C-9A-77-F2-69-5A Infra <unknown> -56 5785000 XFINITY[/COLOR]

[COLOR=rgba(0, 0, 0, 1)]3C-9A-77-F2-xx-xx Infra <unknown> -56 5785000 RIDGIE[/COLOR]

[COLOR=rgba(0, 0, 0, 1)]D8-47-32-73-24-E3 Infra <unknown> -88 9 YFai[/COLOR]

[COLOR=rgba(0, 0, 0, 1)]3C-9A-77-F2-69-51 Infra <unknown> -51 11 (Unnamed Network)[/COLOR]

[COLOR=rgba(0, 0, 0, 1)]3C-9A-77-F2-69-53 Infra <unknown> -51 11 (Unnamed Network)[/COLOR]

[COLOR=rgba(0, 0, 0, 1)]3C-9A-77-F2-xx-xx Infra <unknown> -51 11 RIDGIE[/COLOR]

[COLOR=rgba(0, 0, 0, 1)]7C-2E-BD-8D-F6-1F Infra <unknown> -89 6 MadaSambrani[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Connection History[/COLOR]


[COLOR=rgba(0, 0, 0, 1)] Information for Auto Configuration ID 1[/COLOR]


[COLOR=rgba(0, 0, 0, 1)] List of visible networks: 6 item(s) total, 6 item(s) displayed[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] BSS Type PHY Security Signal(RSSI) Compatible SSID[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] ------------------------------------------------------------------------------[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Infra <unknown> No 85 Yes xfinitywifi[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Infra <unknown> Yes 85 Yes XFINITY[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Infra <unknown> Yes 87 Yes RIDGIE[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Infra <unknown> Yes 20 Yes YFai[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Infra <unknown> Yes 87 Yes (Unnamed Network)[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Infra <unknown> Yes 18 Yes MadaSambrani[/COLOR]


[COLOR=rgba(0, 0, 0, 1)] List of preferred networks: 1 item(s)[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Profile: RIDGIE[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] SSID: RIDGIE[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] SSID length: 6[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Connection mode: Infra[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Security: Yes[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Set by group policy: No[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Connect even if network is not broadcasting: No[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Connectable: No[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Reason: 0x00028001[/COLOR]



[COLOR=rgba(0, 0, 0, 1)]Diagnostics Information (Wireless Connectivity)[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Details about wireless connectivity diagnosis: [/COLOR]


[COLOR=rgba(0, 0, 0, 1)]For complete information about this session see the wireless connectivity information event.[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Helper Class: Auto Configuration[/COLOR]

[COLOR=rgba(0, 0, 0, 1)] Initialize status: Success[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Information for connection being diagnosed[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Result of diagnosis: No problem found[/COLOR]





[COLOR=rgba(0, 0, 0, 1)]Network Diagnostics Log[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]File Name: [/COLOR]


[COLOR=rgba(0, 0, 0, 1)]15835718-B0E1-4A78-9EF4-29E8947FC58A.Diagnose.Admin.0.etl[/COLOR]



[COLOR=rgba(0, 0, 0, 1)]Other Networking Configuration and Logs[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]File Name: [/COLOR]


[COLOR=rgba(0, 0, 0, 1)]NetworkConfiguration.cab[/COLOR]



[COLOR=rgba(0, 0, 0, 1)]IsPostback_RC_PendingUpdates[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]IsPostback: False[/COLOR]



[COLOR=rgba(0, 0, 0, 1)]IsPostback_RC_PendingUpdates[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]IsPostback: True[/COLOR]



[COLOR=rgba(0, 0, 0, 1)]IsPostback_RC_PendingUpdates[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]IsPostback: True[/COLOR]



[COLOR=rgba(0, 0, 0, 1)]Service Status[/COLOR]


[COLOR=rgba(0, 0, 0, 1)]Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException [/COLOR]

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