Windows stuck on preparing automatic repair

  • Thread starter Thread starter Tebogo Lawrence Teffo
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Tebogo Lawrence Teffo

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My windows started acting up after it installed some update, it shut down and a pop up saying that I'm logged into a temporary profile I must sign out and try to log into my account, I tried to that and it didn't work, I found my profile number ending with ".bak" I searched for a solution, which is to delete the other profile and rename the one with ".bak", when I turned it on this time, my screen was black with a flickering white screen, searched for a solution again and nothing worked, till today when I tried to turn my laptop on, I got stuck on a "preparing automatic windows Repair" I tried

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