Windows Movies and TV: “to play your videos, use the media player app”

  • Thread starter Thread starter KevinMowrey
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KevinMowrey

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This started a few weeks ago. Whenever I try and play a movie bought via the microsoft store, the movies app opens to a black screen that says “to play your videos, use the media player app” and a prompt to open it. Opening media player does nothing to help, since it only plays downloaded videos and not stuff from the store.

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