windows modules installation has stopped working

  • Thread starter Thread starter michelle
  • Start date Start date
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michelle

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yesterday windows prompted me to install updates. it downloaded, installed
and asked me to restart my pc. i was going to bed so i manually shut down.
today when i started my pc after the bios load it went to a blank screen
with a flashing curser. i restarted. this time it advised me my boot disk was
corrupted and did a scan. i restarted. windows booted up but stopped at the
welcome page. a pop up advised me that in order to restart windows i should
insert my windows disk to reinstall as my copy was invalid (it's not). i did
so, the disk whirred but nothing happened. i rebooted.

now it was possible to enter windows safe mode and run system restore (too
before i installed my windows updates).

windows is now back to normal.

it keeps prompting me to update.
i tried updating the 4 latest patches (explorer 7 security patch,various
security patchs) but now it freezes while installing and a window pops up
telling me
"windows modules installation has stopped working".

Problem Event Name: APPCRASH
Application Name: TrustedInstaller.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549ae3e
Fault Module Name: wcp.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdde
Exception Code: c0000005
Exception Offset: 00114165
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Information 1: 8ddd
Additional Information 2: bc0ac0e0fe22191ff2290d86b3bf5a1a
Additional Information 3: e74d
Additional Information 4: 5515fc186e592790ffc1a1450bed52e0

when i click on "check online for a solution" nothing happens
windows updates is now frozen, i can't stop the installation and it will
only go away when i restart the computer. i have checked the windows moduler
installation setting in admin and it's set on manual. it does this everytime
i try to update my windows
vista (32 bit).

the last time i system restored it allowed me to install the windows
malicious software tool october update. now it's back to freezing after
downloading the update in the middle of installing.
any help in this matter would be greatly appreciated.
thanks
 
can anybody help?

"michelle" wrote:

> yesterday windows prompted me to install updates. it downloaded, installed
> and asked me to restart my pc. i was going to bed so i manually shut down.
> today when i started my pc after the bios load it went to a blank screen
> with a flashing curser. i restarted. this time it advised me my boot disk was
> corrupted and did a scan. i restarted. windows booted up but stopped at the
> welcome page. a pop up advised me that in order to restart windows i should
> insert my windows disk to reinstall as my copy was invalid (it's not). i did
> so, the disk whirred but nothing happened. i rebooted.
>
> now it was possible to enter windows safe mode and run system restore (too
> before i installed my windows updates).
>
> windows is now back to normal.
>
> it keeps prompting me to update.
> i tried updating the 4 latest patches (explorer 7 security patch,various
> security patchs) but now it freezes while installing and a window pops up
> telling me
> "windows modules installation has stopped working".
>
> Problem Event Name: APPCRASH
> Application Name: TrustedInstaller.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549ae3e
> Fault Module Name: wcp.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdde
> Exception Code: c0000005
> Exception Offset: 00114165
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 4105
> Additional Information 1: 8ddd
> Additional Information 2: bc0ac0e0fe22191ff2290d86b3bf5a1a
> Additional Information 3: e74d
> Additional Information 4: 5515fc186e592790ffc1a1450bed52e0
>
> when i click on "check online for a solution" nothing happens
> windows updates is now frozen, i can't stop the installation and it will
> only go away when i restart the computer. i have checked the windows moduler
> installation setting in admin and it's set on manual. it does this everytime
> i try to update my windows
> vista (32 bit).
>
> the last time i system restored it allowed me to install the windows
> malicious software tool october update. now it's back to freezing after
> downloading the update in the middle of installing.
> any help in this matter would be greatly appreciated.
> thanks
 
I'm having this same problem, please if anybody knows of a solution post it!!
I'm begging!
 
I'm having this same problem as well. Windows support has been VERY
unhelpful, and if this conflicts with SP1, I will be ditching Vista right
away.

"michelle" wrote:

> can anybody help?
>
> "michelle" wrote:
>
> > yesterday windows prompted me to install updates. it downloaded, installed
> > and asked me to restart my pc. i was going to bed so i manually shut down.
> > today when i started my pc after the bios load it went to a blank screen
> > with a flashing curser. i restarted. this time it advised me my boot disk was
> > corrupted and did a scan. i restarted. windows booted up but stopped at the
> > welcome page. a pop up advised me that in order to restart windows i should
> > insert my windows disk to reinstall as my copy was invalid (it's not). i did
> > so, the disk whirred but nothing happened. i rebooted.
> >
> > now it was possible to enter windows safe mode and run system restore (too
> > before i installed my windows updates).
> >
> > windows is now back to normal.
> >
> > it keeps prompting me to update.
> > i tried updating the 4 latest patches (explorer 7 security patch,various
> > security patchs) but now it freezes while installing and a window pops up
> > telling me
> > "windows modules installation has stopped working".
> >
> > Problem Event Name: APPCRASH
> > Application Name: TrustedInstaller.exe
> > Application Version: 6.0.6000.16386
> > Application Timestamp: 4549ae3e
> > Fault Module Name: wcp.dll
> > Fault Module Version: 6.0.6000.16386
> > Fault Module Timestamp: 4549bdde
> > Exception Code: c0000005
> > Exception Offset: 00114165
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 4105
> > Additional Information 1: 8ddd
> > Additional Information 2: bc0ac0e0fe22191ff2290d86b3bf5a1a
> > Additional Information 3: e74d
> > Additional Information 4: 5515fc186e592790ffc1a1450bed52e0
> >
> > when i click on "check online for a solution" nothing happens
> > windows updates is now frozen, i can't stop the installation and it will
> > only go away when i restart the computer. i have checked the windows moduler
> > installation setting in admin and it's set on manual. it does this everytime
> > i try to update my windows
> > vista (32 bit).
> >
> > the last time i system restored it allowed me to install the windows
> > malicious software tool october update. now it's back to freezing after
> > downloading the update in the middle of installing.
> > any help in this matter would be greatly appreciated.
> > thanks
 
now my computer will not update my mcafee or install adobe flash. i'm
thinking about wiping the hard drive and reinstalling windows but i read
another post that was said it was a problem with the "build". i would really
hate to reinstall to end up with the same problem if it's a bug in the
software i was provided.
please note i have also tried shutting down my antivirus/firewall programs
to see if it would help but it doesn't.
any helpful feedback with what is becoming a common problem?

"michelle" wrote:

> can anybody help?
>
> "michelle" wrote:
>
> > yesterday windows prompted me to install updates. it downloaded, installed
> > and asked me to restart my pc. i was going to bed so i manually shut down.
> > today when i started my pc after the bios load it went to a blank screen
> > with a flashing curser. i restarted. this time it advised me my boot disk was
> > corrupted and did a scan. i restarted. windows booted up but stopped at the
> > welcome page. a pop up advised me that in order to restart windows i should
> > insert my windows disk to reinstall as my copy was invalid (it's not). i did
> > so, the disk whirred but nothing happened. i rebooted.
> >
> > now it was possible to enter windows safe mode and run system restore (too
> > before i installed my windows updates).
> >
> > windows is now back to normal.
> >
> > it keeps prompting me to update.
> > i tried updating the 4 latest patches (explorer 7 security patch,various
> > security patchs) but now it freezes while installing and a window pops up
> > telling me
> > "windows modules installation has stopped working".
> >
> > Problem Event Name: APPCRASH
> > Application Name: TrustedInstaller.exe
> > Application Version: 6.0.6000.16386
> > Application Timestamp: 4549ae3e
> > Fault Module Name: wcp.dll
> > Fault Module Version: 6.0.6000.16386
> > Fault Module Timestamp: 4549bdde
> > Exception Code: c0000005
> > Exception Offset: 00114165
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 4105
> > Additional Information 1: 8ddd
> > Additional Information 2: bc0ac0e0fe22191ff2290d86b3bf5a1a
> > Additional Information 3: e74d
> > Additional Information 4: 5515fc186e592790ffc1a1450bed52e0
> >
> > when i click on "check online for a solution" nothing happens
> > windows updates is now frozen, i can't stop the installation and it will
> > only go away when i restart the computer. i have checked the windows moduler
> > installation setting in admin and it's set on manual. it does this everytime
> > i try to update my windows
> > vista (32 bit).
> >
> > the last time i system restored it allowed me to install the windows
> > malicious software tool october update. now it's back to freezing after
> > downloading the update in the middle of installing.
> > any help in this matter would be greatly appreciated.
> > thanks
 
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