Windows Logo certified Hardware having issues with Windows 11 Security Update KB5041585 and KB5042099

  • Thread starter Thread starter TonyBBIO
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TonyBBIO

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Hi,We are writing to report a critical issue affecting our Windows Logo certified hardware products due to recent Windows 11 updates. As a Windows Gold partner, we are deeply concerned about its impact on our customers.Issue:Upon booting a PC with Windows 11 and our certified hardware installed, all 8 COM ports associated with the device are uninstalled. Attempts to reinstall the latest drivers fail with an error message indicating the driver is unsafe (specifically flagging SsPort.sys).Steps to Reproduce:Install Windows 11 on a PC.Install our Windows Logo certified hardware product.Boot the P

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