Windows Insider Bulid had an issue

[Ibrahim Qureshi1]

My friend has a computer that isn't booting up and it Shows that updates are on the way, please keep your laptop on. Then it shows Windows Insider Build had an issue that is a GSOD. I am trying to boot it into safe mode, but it asks me the Bitlocker Recovery Key. He doesn't know the Bitlocker Recovery Key and he also doesn't know his Microsoft Account. How should I fix it?? Because he has important stuff in it!!!

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