Windows Hello stops working after hibernation and sleep

Microsoft Windows

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Dec 10, 2024
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I have a Lenovo Legion 7i Gen 9 with Windows 11, and roughly 90% of the time, when I wake the laptop from a hibernate or sleep state, Windows Hello (fingerprint) won't work. I would say that about half the times it stops working, the lock screen also flashes. I also have an XPS 9570 with Windows Hello (fingerprint reader), and this never happens with the XPS. Any solutions? I've already tried using System File Checker, there were no issues found.Additional info: for Windows Hello, I only use the fingerprint reader. When this issue happens, only a restart will fix Windows Hello (and the sometim

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