Windows Hello Setup stuck at "Make sure your face is centered in the frame"

  • Thread starter Thread starter ArnabS_020
  • Start date Start date
A

ArnabS_020

Guest
Just got a Surface 4 laptop (Windows 11 Pro).Trying to set up the face recognition (Windows Hello)- the set up page opens up, but I only see a message that "Make sure your face is centered in the frame"There is only 'Cancel' option in the screen.Camera and IR seems to be working (at least the red IR light flashes up). Have reinstalled the camera drivers and the biometric drivers, Have reinstalled Windows 11 again as well. Nothing has worked till now.Any help will be much appreciated.Very disappointed with Surface 4.

Continue reading...
 
You must log in or register to reply here.

Similar threads

A
Windows Hello Setup stuck at "Make sure your face is centered in the frame"
Replies
0
Views
13
ArnabS_020
A
C
Intermittent problem with Windows Hello face sign-in.
Replies
0
Views
6
ChrisHenshaw
C
T
Can't set up Windows Hellp Facial Recognition
Replies
0
Views
5
Tony M64
T
C
Intermittent problem with Windows Hello face sign-in.
Replies
0
Views
9
ChrisHenshaw
C
Z
Why is windows hello face recognition not working?
Replies
0
Views
4
Zaxi0
Z
Back
Top