windows hello not working and Biometric Device not found in device manager Win 11 on new Asus vivobook S15 oled 12gen

  • Thread starter Thread starter mahdi bensmaine
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mahdi bensmaine

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mail: *** Email address is removed for privacy *** Vivobook S 15 OLED (K3502,12th Gen Intel)model : K3502ZA (i5-12500H)Operation System: windows 11 home 64bithello, My new laptop does not allow me to use fingerprint or facial recognition. it says <we couldn't find a fingerprint scanner compatible with windows hello fingerprint> and <we couldn't find a camera compatible with windows hello face>.running on the latest BIOS and driver updates, i tried to install the Biometric Authentication driver from DRIVER & TOOLs in ASUS official website. but after installing the driver and restarting th

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